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About Whispir
Whispir helps transform your customer conversations with personalized and interactive content on their preferred channel, whenever and wherever you want it. Open up multi-channel communications via SMS, email, web, voice, push notifications, critical message alerts and social media posts.
Sending messages using a variety of channels is proven to increase the likelihood of the receiver opening the message when it matters most.
Whispir pricing
Whispir does not have a free version but does offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes
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Whispir Reviews
Feature rating
5 reviews of 45
View all reviews
Verified Reviewer
- Industry: Outsourcing/Offshoring
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 16/06/2023
A good tool for handling SMS
Overall, Whispir is a good platform form handling SMS
Pros
I like most in Whispir I can easily check if the SMS are delivered or not but we encountered a lot of times that the status is delivered but our customer didnt receive the SMS. They also have good customer service.
Cons
The only cons is troubleshooting technical details that requires telco cannot be done. We have instance that we have to reach out to the actual telco to do end to end troubleshooting. This should be part of service recovery from Whispir and not from the customers
Dean
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
5
Reviewed on 08/05/2023
Versatile communications platform
Overall, Whispir is a great communications platform to meet anyone's needs. There is work underway to make the experience more modern, and hopefully reporting will be improved, but the current experience for sending messages works as expected and meets my needs and my service consumers.
Pros
Ability to manage the Whispir platform as a service for our Customers is great - we can cost recover to lower our expenditure and don't have to pay everyone's message fees. The ability to send bulk messages via a spreadsheet is also great as well as complex message options through the API.
Cons
Reporting is always a hassle - you have to manually create each report and then manipulate the data in excel before visualizing any trends for insights.
Amirul
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 01/06/2023
Easy to deploy. Easy to use.
Pros
Whispr is a very easy off the shelf product when it comes to mass texting or even email marketing. It's freedom to customize the email template gives it a personal touch to customers.
Cons
The errors when an SMS was failed to send is very generic. The templates prepared are very rigid and cannot be customized to our country's standard information (eg. phone number code).
Mh
- Industry: Public Policy
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
5
Reviewed on 01/06/2023
Review for Whispir
A very comprehensive program with a lot of features. Whispir staff was professional with their help and assistance throughout the journey from the start till the final UAT of the program and now, the after-sales support.
Pros
The "flexibility" of the program allowed us to "customize" the message contents, the arrangement of the contacts according to our evolving organization requirements.
Cons
A lot of fantastic features that are additional "add-ons".
Rose Anne
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
-
Review Source
5
Reviewed on 31/05/2023
Great tool for communicating with both internal and external partners/clients
we are currently using Whispir for renewal and marketing emails and sms, event landing pages and leads generation activities. It makes communication with clients so much easier as it allows us to automate and simplify the processes involved. Ms. [sensitive content hidden] from Whispir has been exceedingly helpful in helping us more fully utilize the tool thru constant comms and practical walkthroughs.
Pros
very user friendly, highly customizable, clean & simple UI, easily accessible site
Cons
additional cost for modules, i like what i know/ see so far
Related categories
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- Internal Communications Software
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