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About SimpleWorks
SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and large enterprises in the Asia Pacific, Middle East, and North Africa regions. With headquarters in Singapore and development centers in Nagpur and Hyderabad, Simpleworks ensures high scalability and adheres to ISO 27001:2013 standards, providing a reliable and secure platform. Our expertise extends beyond the Asia Pacific region, allowing businesses in the Middle East and North Africa to leverage SimpleCRM's robust features and capabilities to streamline customer relationship management and drive business growth. With our comprehensive solution, businesses in these regions can enhance customer experiences, optimize processes, and achieve their CRM objectives with confidence.
The solution offers a diverse portfolio of products tailored to meet various business requirements. It includes an Omnichannel Support Centre System, Omnichannel Lead Management System, Marketing Automation, Sales Mobile App, Smart AI Chatbot, Digital Account Opening Solution (Mobile App & Bot), and AI-Based Predictive Analytics. This comprehensive range of products empowers businesses to streamline customer support, optimize lead management, automate marketing processes, enhance sales activities, and harness the power of AI for intelligent decision-making.
Backed by a team of approximately 100 dedicated professionals with vast experience in over 400 CRM projects, SimpleCRM provides robust product support. The company has a global presence with sales and support offices and partners worldwide, ensuring exceptional service and assistance. With a track record of successful delivery and expertise gained from over 350 software projects, Simpleworks serves a notable customer base that includes prominent insurance and banking organizations across Asia.
Whether catering to large enterprises with CRM users ranging from 500 to 5,000+ or SMBs with CRM users ranging from 5 to 500, SimpleCRM caters to the diverse needs of businesses in the Middle East, North Africa, South Asia, and Southeast Asia regions. Offering impressive product capabilities, reliable support, and extensive industry experience, SimpleCRM from Simpleworks emerges as the ideal CRM solution for businesses seeking to optimize customer management, drive growth, and stay ahead in a competitive market.
SimpleWorks pricing
SimpleWorks does not have a free version and does not offer a free trial. SimpleWorks paid version starts at USD 30.00/year.
Starting Price:
USD 30.00/year
Free Version:
No
Free trial:
No
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SimpleWorks Reviews
Feature rating
5 reviews of 15
View all reviews
travis
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 28/08/2021
Good and simple and inexpensive
Pros
The price, best for startups with low capital
Cons
Not as many features as other crms, so i switched products
Hemalkumar
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 13/03/2020
Excellent with Intelligence
As mentioned earlier, it is our daily driver whether from the employee side of the participant's side. It makes our life way easier. However, I still believe in the fact that there will always be a chance of improvement.
Pros
SimpleCRM is our daily driver for incoming Enquiries and gives us the flexibility to work based on our customization. Whenever and wherever you need you can import/export data according to your needs. In our institution, we offer three different kinds of Executive Education programmes which have a unique way of dealing and SimpleCRM has proven here its area of expertise. Great Work
Cons
We have faced many queries related to exporting the data which I am not able to understand. Record shows differ from the downloaded. Eventually, that costed us from our vendor as service charge.
As we are working daily with the software I think the look can be a bit more refine/modern just like different themes we have on the phone. Not that customization but simple color change options will do the work.
Umesh
- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 05/03/2020
SimpleCRM - User Comments
Average
Pros
This product is good and has so many features which could help your organization and MI in supporting business.
Cons
The system is not stable. The functionalities you tested and confirms goes wild in usage. No track of the same also unless user find it out.
Also when we request a change, it would be done but they never see the side effects of it. Many times, once the requested one is corrected, there is another issue raised due to that correction,
Shyamala
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 02/02/2020
Insurance CRM that streamline the scattered processes
The CRM solution helped us to streamline the scattered processes into one system. It helps to monitor SLA's and violations. A great level of transparency is a plus point.
Pros
A great level of customization is possible. The team is supportive when it comes to changes.
The solution was required to connect a branch network of 260 and 1000+ employees. The system should also be able to integrate with 20+ systems, in order to provide a 360 view of the client.
Cons
Interfaces are not user friendly. The outlook is complicated. Standard format.
Verified Reviewer
- Industry: Banking
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 19/03/2020
Wealth Management Firms Most Suitable SimpleCRM
One of the best tools I have seen to manage our client's wealth and portfolio.
Very exciting with it's AI and ML-based sentiment analysis with product suggestion engine.
Pros
It helped us to manage all our client portfolios effectively and generate a profitable dashboard for each customer.
The customer 360 allows smart tile for all capital management and trading details from stock trading system integration
Cons
As of now I genuinely don't think there is any.
