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About Sinch MessageMedia
Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use.
Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform.
Send, reply, and forward text messages straight from your browser. Customize your own messages with ready-to-use templates and broadcast to your contacts. Learn what works and what doesn't with reporting and analytics. Join today for free.
Sinch MessageMedia pricing
Sinch MessageMedia does not have a free version but does offer a free trial. Sinch MessageMedia paid version starts at USD 39.00/month.
Starting Price:
USD 39.00/month
Free Version:
No
Free trial:
Yes
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Sinch MessageMedia Reviews
Feature rating
5 reviews of 25
View all reviews
Tyler
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 02/10/2023
Awesome Solution
I just wanted to thank Grant, Justin, Francisco and Jeremy for all of their help. They all had a solution to everyone of my questions I was throwing at them. The end result has made a huge impact on our company on how we interact with our current clients and new potential customers. Overall experience was and continues to be Awesome!!!
Pros
The bulk texting solved a big need we had to notify our customers when things were due. The Sinch hub made it so simple to just copy and paste the number type your msg and send. The results were immediate! We also love the Zoho integration!
Cons
How long it took to text enable our existing 800 number the carrier took forever! Sometimes the dashboard will not load the recent inbound msg and you always have to click the try again button to get them to load.
Nicholas
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
5
Reviewed on 16/05/2023
Great at what we use it for
Started slow but it has been wonderful and is changing how we do business.
Pros
We use this service to text clients about their case and otherwise stay in touch. It is perfect for us to contact some younger and difficult clients. Often times people do not want to get on the phone with an attorney but are happy to text us right back.
Cons
I have not encountered a negative to this service.
Deb
- Industry: Veterinary
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 25/07/2024
6 weeks and still unable to have a screen share with Support
Frustration. Anger. Loss of Revenue.
Pros
Usability of screens. Integration with Zoho CRM.
Cons
Lack of responsive Customer Support for our large business. We send thousands of sms per day.
Alternatives Considered
SMS-MagicReasons for Choosing Sinch MessageMedia
It was acquired by Sinch Message Media.Reasons for Switching to Sinch MessageMedia
Usability
Justin
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 10/02/2023
Fantastic Product with Fantastic Customer Service
The service has been overall huge for our company and has given us competitive advantage as we have robust dispatch communicational ability that allows our subcontractors to spend less time on set during material pickup. We are also implementing review seeking messaging to use with our customers to grow our online brand with the implementation of a sub-account and a secondary Toll-Free.I love the product, and have enjoyed watching you implement new features over the last couple of years.
Pros
The customer service is phenomenal which has made implementation of this product a breeze. Racheal Rhee is fantastic to with. Any time there is an issue, or I have a question, it is resolved quickly. The web app is incredibly easy to use, and API integrations are smooth.
Cons
I believe it could us more robust MMS capabilities from the web app inbox, such as being able to paste an image from the clipboard directly into the chat box. I also think the API documentation while generally good, lacks a few specifications. For instance, I can no longer find documentation for the "/v1/reporting/" end point in the developer portal. It was there at one point as we have this endpoint built into our system to calculate usage, but it appears to be removed. We are maintaining this a bit blind now.
Christopher
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
5
Reviewed on 22/03/2023
Message Media Review
My overall experience has been great. Customer service has been responsive and it took less than 24 hours to have me completely set up.
Pros
Pricing and simplicity of use and customer service
Cons
I wish I could been fully registered with the same 8 hour window.
