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About vtenext
vtenext is a cloud-based CRM software designed to help businesses create and send customized communications, profile incoming leads, identify profitable channels and schedule campaigns for targeted audiences in compliance with GDPR regulations. Key features include data visualization, task management, task progress tracking, forms management, version control, document storage and contact management.
Teams using vtenext can create data management and authorization processes and define and share standard templates according to individual requirements. The platform enables employees to create customized offers for upselling and cross-selling, plan follow-up processes and receive automated alerts to improve sales opportunities. Additionally, it allows users to automatically route requests arriving from multiple sources, including emails, phone, web and more.
vtenext helps managers to send notifications to concerned departments, plan maintenance activities and share intervention reports with team members. It is available on a monthly subscription and support is extended via live chat, forum, phone, email and inquiry form.
vtenext pricing
vtenext has a free version and offers a free trial. vtenext paid version starts at EUR 24.00/month.
Starting Price:
EUR 24.00/month
Free Version:
Yes
Free trial:
Yes
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vtenext Reviews
Feature rating
5 reviews of 75
View all reviews
Vincent
- Industry: Veterinary
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 07/04/2021
VTEnext workign with possibilities and making them happen
Pros
I really liked the level of customisation available in VTEnext. it is mostly easy to do and a non-developer like me manages well.
We were able to integrate into the backend of our other survey systems. It was fairly easy to do.
We were also able to design pdf report easily from our records wich helps save a lot of time
Cons
I did not like that the pricing was not open and easily available. I had to email the company to ask for it and I would have licked clear pricing upfront without the need for all the additional comunication. The price of this software should not be an obstacle to using it.
There are a few buttons that could be translated better but it is not a serious issue more an irratation.
Response from vtenext
Thanks a lot for your review Vincent!
Creating a user-friendly customisable experience is one of our main goals and we are happy to read that you were able to appreciate it.
Replied 09/04/2021
Verified Reviewer
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 22/03/2021
Vtenext, new way to manage the commercial relation
The installation of the tool is carried out in a simple and smooth way, once installed the application shows a friendly and balanced graphical interface, the use of the tool is simple and easy to understand, even for people with little experience in handling the computer.
On the other hand, the adaptability tools, creation of new modules, fields and views, among others, allow the application to be adapted to any current or future requirement.
Process design through its process digitization engine requires a bit of practice to understand the BPMN methodology; once understood (and you have plenty of learning resources for this) it enables more powerful execution within the organization.
This makes daily work faster and easier
Pros
With more than 10 years in the market, vtenext is one of the world's leading open source CRM developers.
Today it offers an advanced set of tools whose purpose is to change the way in which the relationship with the client is managed.
The possibility of digitizing business processes in an integrated application that responds effectively to this design, makes them visible and by making them visible, they can be improved.
It has a free learning environment, supported by the manufacturer and by an enthusiastic and constantly growing community
Additionally, it is developing a marketplace of artificial intelligence algorithms, which allows small and medium businesses to access capabilities that would otherwise be excessively expensive and difficult to apply for this type of company.
Undoubtedly vtenext is a strong player and is rethinking the market, demonstrating that open source as well as access to knowledge are tools that allow any business to create sustainable competitive advantages, clearly differentiated
Cons
The internationalization of the tool is one of the most important steps for this product, is translation into multiple languages as well as access to user manuals and development is the challenge to be solved in the immediate future and that will allow its worldwide growth
Reasons for Choosing vtenext
vtiger is going obsolete and loosing focuse int the CRM philosophy, new opponents are making better-targeted advances to meet the needs of organizationsSwitched From
Vtiger CRMReasons for Switching to vtenext
Open source is definitely an important feature, as is ease of use and customization, licensing cost, and flexibility; as well as its integration capabilitiesResponse from vtenext
Thank you for your review
Replied 24/03/2021
Pwetrica
- Industry: Information Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 09/11/2023
Detailed Project Tracking
Pros
you can track the multiple activities performed for a sales order, starting with the initial project requirements and ending when the poject has been deployed, you can track the hourly contracts for every customer
Cons
sometimes there are too boxes to fill in order to account for an activity
Davide
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 10/01/2024
The best Italian CRM
Pros
Vtenext is an essential tool, easy to manage and understand, highly customizable, and effective. One of the most interesting aspects is the management of processes and business flows.
Cons
Vtenext is introducing new features that allow for even more comprehensive user management. Any initial difficulties in handling these new functionalities are promptly resolved thanks to excellent customer support.
David
- Industry: Executive Office
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 21/07/2020
vtenext: The CRM for companies that need to scale and automate business processes
Excellent. We started with the free community version from Github to test and prototype with the software. We got great support from vtenext and the software was even better than expected. We upgraded to the full enterprise version because we need some additional functionality that is not available in the community version.
Pros
We needed an open object model with strong BPM workflow engine that we can customize and automate without programming. vtenext is that product. I have used many CRM systems and have found vtenext to be the absolutely best choice for organizations that truly want to use, automate and customize their operations easily and inexpensively. We have built our company on vtenext.
Cons
Lag time on English translations of documentation. I don't read or speak Italian.
Response from vtenext
Hello David, thank you very much for your review we have updated our documentation
Replied 24/03/2021
