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About Star-Plus
Auto-Star’s point of sale solutions are trusted by thousands of grocery, pharmacy and natural health retailers all over North America. Our industry-leading POS solutions keep our clients ahead of the curve and stand out from the rest of their competitors by helping to increase sales and improve workplace operations. Learn how our robust POS systems, like Star-Plus, can keep you and your customers satisfied, preparing your business for whatever challenges may arise.
Star-Plus pricing
Star-Plus does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Star-Plus Reviews
Feature rating
5 reviews of 8
View all reviews
Susan
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 09/03/2023
Pandora's Pantry Star-Plus Review
This was our first foray into a POS system and it was a huge learning curve. Without having a project manager with a solid understanding in accounting principles, it was a bit tricky getting some of our processes integrated. Overall, the experience has been a great learning challenge!! I think that because some functions can be performed in a few different fields, but the information does not necessarily wind up in product manger, this took us a bit of time to figure out and fix.
Pros
Integration within our own processes was not easy, I think that Star-Plus new users would benefit from a more thorough training process prior to going "live". Also, a must would be to have an internal project manager with a solid background in digital inventory management. The Auto-Star team were and have been wonderful to deal with, can't say enough good about them!!!
Cons
I think that we thought it would be time saving in a different way. It definitely has helped with our inventory management, pricing/margin strategy processes. It has simplified our year end processes. Our day to day operations have also become much smoother. One piece that is missing is full integration with accounting software. That would truly be a time saver. We currently need to maintain two systems.
Response from Auto-Star Compusystems
Hi Susan! Thank you for your well thought out response! It is wonderful to hear that you value our customer service and your operations have become smoother since using our product! Your insights on an accounting software integration have been forwarded to our product development team.
Replied 17/03/2023
Eva
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 28/02/2023
Autostar review
Starplus is quite easy to learn, especially for cashiers which is important for a retail environment. The technical support staff are excellent! Very knowledgable and friendly!
Pros
The till program is great. The software is easy to use and tech support provides excellent customer service.
Cons
The backend/inventory processes. They are not very robust.
Alternatives Considered
CATAPULTReasons for Choosing Star-Plus
Better features, comfort with the program and overall ease of use. Also great customer service!Reasons for Switching to Star-Plus
Catapult is too expensive.Response from Auto-Star Compusystems
Thank you for the review Eva! We are happy to hear your cashiers are having great success with Star Plus. Our inventory application has multiple options and modules, we will have a team member reach out to ensure you have all the options you need activated.
Replied 17/03/2023
Ardina
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 31/01/2023
Waiting time for customer Serice
reports
Pros
sales report undo .product item reports and inventory
Cons
Not being able to do a lot of things myself with out the help of customer service,
Response from Auto-Star Compusystems
Hi Ardina! Thank you taking the time to share your experience with our software. So glad that you are benefiting from our product item reports! We have looked into your account and will be following up with your concerns to make sure you are getting the best user experience and customer support for your business.
Replied 02/02/2023
Sabrina
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 15/11/2022
Star-Plus Review
I love being able to call customer service when anything is happening with Auto Star on my end. They are able to access Net Help and fix my problem for me over the phone efficiently! Overall, I would highly recommend this soft ware to any retail business.
Pros
I love keeping track of my inventory using this software and also for making sales. I would be lost if I didn't have Auto Star. When we got a new computer it was easy to install into our new system.
Cons
I feel like Auto Star has enough features for running my business. I wouldn't change anything about it.
Response from Auto-Star Compusystems
Thank you for your review Sabrina! We value your insights and will continue to make sure we work hard to provide the customer service you have come to value.
Replied 17/11/2022
Mary Jo
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 21/11/2022
Great People
Overall it works great.
Pros
What I like the most is being able to contact someone when I need help. Very helpful people.
Cons
In program manager, when left unattended for a period of time the active field does not revert back to the Bar Code field. It stays wherever it is unless you save it. Causes problems when you come up to a computer and assume the active field is the Bar code.
Response from Auto-Star Compusystems
Thank you for your feedback Mary Jo! It is wonderful to hear that you are feeling supported by our team! The insights into Program Manager regarding the Bar Code Field will be forwarded to our product development team.
Replied 22/11/2022
