QuickBooks Online

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About QuickBooks Online

QuickBooks Online is a small business accounting software and app that allows you to manage your business anywhere, anytime. Used by over 7 million customers globally, QuickBooks provides smart tools for your business, yet is easy to use. You can organise your books, manage expenses, send invoices, track inventory, and even run payroll. With QuickBooks Online, you can get organised, save time, and even get paid fast by adding payment features. Best of all, you can try it for free for 30 days. Buy now and save 50% off the first 3 months, or 50% off for the first year! Limited-time offer, only with QuickBooks.
QuickBooks Online Software - Dashboard 1
QuickBooks Online Software - Dashboard 2
QuickBooks Online Software - Dashboard 3
QuickBooks Online Software - Mobile App
QuickBooks Online Software - Reporting 1
QuickBooks Online Software - Reporting 2
QuickBooks Online video
QuickBooks Online Software - Dashboard 1 - thumbnail
QuickBooks Online Software - Dashboard 2 - thumbnail
QuickBooks Online Software - Dashboard 3 - thumbnail
QuickBooks Online Software - Mobile App - thumbnail
QuickBooks Online Software - Reporting 1 - thumbnail

QuickBooks Online pricing

QuickBooks Online does not have a free version but does offer a free trial. QuickBooks Online paid version starts at $25.00/month.

Starting Price:
$25.00/month
Free Version:
No
Free trial:
Yes

Alternatives to QuickBooks Online

QuickBooks Online Reviews

Feature rating

Value for Money
4.2
Functionality
4.3
Ease of Use
4.2
Customer Support
4.0
5 reviews of 7,771 View all reviews
Barbara
Barbara
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/10/2024

Easy Accounting Software

I've been using Quickbooks online for many years for all of our Accounting functions, including payroll.

Pros

Being able to track AR AP and other finances and being able to generate financial reports.

Cons

The time it takes to set up accounts at first use but it's worth it.

Ruel
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/10/2024

QuickBooks on Impact!

My overall experience with QuickBooks Online was positive. It’s an intuitive and efficient platform that streamlined many bookkeeping tasks, from invoicing to bank reconciliations. Its cloud-based design allowed me to manage finances remotely, which was invaluable for keeping up with real-time data and collaborating effectively with the team at Impact. The automated features, like recurring transactions and direct bank feeds, saved time and reduced the risk of errors. While there were occasional limitations, like slower speeds during peak times and some restricted advanced features, QuickBooks Online was an effective tool that met most of our business needs and improved our overall financial management.

Pros

As a Bookkeeper and Administrative Assistant, what I liked most about QuickBooks Online was its user-friendly interface and cloud accessibility. It allowed me to manage financial data in real-time from anywhere, which was especially helpful when coordinating with clients remotely. QuickBooks Online also made reconciling accounts and generating reports straightforward and efficient, which streamlined the bookkeeping process and improved accuracy.

Cons

What I liked least about QuickBooks Online was its occasional lag, especially during peak usage times. This could slow down workflows, particularly when working on larger files or when multiple users were accessing the account simultaneously. Additionally, some advanced features are limited or only available in higher-tier plans, which sometimes meant workarounds were necessary for more complex accounting tasks.

Susan
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
1
Customer Support
3

1
Reviewed on 15/11/2024

Don't be lured from QB Desktop to Online. You won't like it.

Poorly designed program. There are much better options out there if Intuit is going to force people off Desktop with their ridiculous price increases.

Pros

Cloud based that I could access from anywhere

Cons

Just about everything else. It's menus are poorly designed, and even accounting professionals have difficulty figuring out how to enter various transactions. Something as simple as "Make deposit" or "Enter credit card transaction" requires digging. The reports are terrible. The initial Chart of Accounts that new clients are set up with is horrendous. Most small businesses don't need half the accounts they start you out with, and there is no way to Delete after they are set up. When you click on the dropdown menu to find the right account when entering a transaction, there is no rhyme nor reason to the order they show up in, unlike Desktop where the Assets were on top, then Liabilities, Equity, Income & Expense all sorted alphabetically. The column widths are not set correctly by default - some are way wider than they need to be, others like the Memo column are chopped off so you can't see half of what was entered there. You can then mess around with it to try and resize everything, but when you print it doesn't looks like the screen and is still not legible. Most CPA"s I know have just given up and instead export the report to Excel and them modify it there (big time waster). In addition, Intuit has ads embedded everywhere in their software to try and promote all their other products and services. They also try to lure clients over from Desktop with cheap initial pricing. We've all seen what they did with the Desktop pricing, which has gone up over 800% in 4 years. Never have I seen a company that had accumulated 25+ years of Goodwill with happy customers destroy their relationship with them in such a short period of time.

Alternatives Considered

Patriot Payroll and Xero

Reasons for Choosing QuickBooks Online

Because Intuit raised Desktop prices 800% in 4 years

Switched From

QuickBooks Desktop

Reasons for Switching to QuickBooks Online

Because I already had Desktop and thought it would be more seamless to go to ABO, but I was wrong.
JeanMarie
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 20/11/2024

Best I've found but not as good as desktop

I've tried several online accounting software packages. This is the best, but still is lacking in tracking employee costs to projects.

Pros

Quickbooks is the most used small business accounting software. There are a lot of tips online.

Cons

It is not Quickbooks Desktop. Moving from desktop to online was like moving to a new company. As a bookkeeper, I have less access to manipulate the data.

Alternatives Considered

FreshBooks and Xero

Reasons for Choosing QuickBooks Online

So the client and bookkeeper could have access.

Switched From

QuickBooks Desktop

Reasons for Switching to QuickBooks Online

Quickbooks Online had a more comprehensive package.
James
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/10/2024

QBO Expensive but Efficient for Well-Trained Bookkeepers

Overall, QBO is an efficient product and a well-trained bookkeeper could scale tremendously with this cloud based software. However, if you're new, you're going to get confused about the various levels of subscriptions. What new service will be behind a new paywall in the future?

Pros

QBO is pretty simple for the most part. There are advanced features available in the advanced version, but the simplicity remains true with a double-entry accounting system. Bank Feeds are absolutely great if used correctly. App Integration is plentiful.

Cons

We could not make QBO fit our construction workflows in the way we used them in Enterprise Desktop. Jobs and Items do not behave the same way. In addition, the costs feel expensive on a per-entity basis. Very expensive. Right now it makes more sense to pay a one-time fee for QuickBooks Desktop and have as many companies as you want.

Alternatives Considered

Xero

Reasons for Choosing QuickBooks Online

We switched because we wanted greater visibility across a few of our entities as well as to test out the functions and features for the rest of our companies (construction and development related).

Switched From

QuickBooks Enterprise

Reasons for Switching to QuickBooks Online

QBO is a tried and true cloud based software that I've used for years and I know that it works so we didn't have reason to go with Xero except for price.

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