About Klaxon

Klaxon is a cloud-based emergency notification solution designed to keep employees safe, informed, and productive. It provides major incident, mass notification, and planned maintenance communication services to help clients communicate effectively during emergencies, crises, or IT downtime. The two-way communication feature allows for single-click responses, allowing admin teams to track who is affected by an incident and take action accordingly.
Klaxon Software - Klaxon Web Dashboard - easy to use with a single gla atus board
Klaxon Software - Klaxon Smartphone App - simple to use app to communicate critical information even on the move. Book a demo and let us know you.
Klaxon Software - Klaxon MS Teams Bot - communicating incidents with the tool your staff are familiar with
Klaxon Software - Klaxon notification on Apple Watch
Klaxon video
Klaxon Software - Klaxon Web Dashboard - easy to use with a single gla atus board - thumbnail
Klaxon Software - Klaxon Smartphone App - simple to use app to communicate critical information even on the move. Book a demo and let us know you. - thumbnail
Klaxon Software - Klaxon MS Teams Bot - communicating incidents with the tool your staff are familiar with - thumbnail
Klaxon Software - Klaxon notification on Apple Watch - thumbnail

Klaxon pricing

Klaxon has a free version and offers a free trial. Klaxon paid version starts at GBP 0.58/month.

Starting Price:
GBP 0.58/month
Free Version:
Yes
Free trial:
Yes

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Klaxon Reviews

Feature rating

Value for Money
5
Functionality
4.7
Ease of Use
4.8
Customer Support
5
5 reviews of 6 View all reviews
Akash
  • Industry: Translation & Localization
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/07/2020

Simple, quick and reliable Communication Tool

Klaxon has made communication during any incident type simple, quick and reliable. The team at Klaxon, during the COVID 19 pandemic performed very well under challenging circumstances resulting in the successful deployment of the platform across the company by the original pre-COVID timescales.

Pros

The ease of setup and impact on incident reporting across the company. Main dashboard has provided the end user with a reference point of all incidents across the company. This has been particularly useful for roadside reporting.

The ability to add workaround detail / instruction to incidents and communicate this quickly has vastly improved user experience during incidents.

Multiple communication channels with app based messaging, integration with Teams, SMS and email.

Cons

Service Now integration was not an offering at the time of purchase however this is being developed in collaboration with our requirements.

Alternatives Considered

Crises Control and Blackberry AtHoc
Robin
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/07/2020

Great solution partners

Klaxon is great! It’s a powerful tool wrapped in sophisticated simplicity. It’s super easy to set up and administer. It changes the relationship between you and your customer. When you begin implementation you see the other possibilities and [SENSITIVE CONTENT HIDDEN] and his team are there to help you make them a reality.

Pros

The set up of Klaxon is really simple which means you can enjoy the benefits really quickly.
Focus - It's really good at its core focus - increasing awareness for the most important information.

Cons

I'm finding it really hard to think of something.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/08/2020

Great tool!

Overall experience has been very positive indeed.

Pros

Easy to use. Very stable and reliable. Support is great. When you're working with the support team, you feel you are working as one. Feedback is greatly received and appreciated and changes required were implemented.

The tool has taken away all most of the manual intervention and moved us away from sending emails. We use Klaxon for Major Incidents and Planned Maintenance and Klaxon does what is says on the tin.

Klaxon is easy to tailor to your process.

We would never consider moving back to the old process.

Klaxon is easy to use, for administrators and user's of the system.

Cons

There were too many fields at the beginning and we streamlined them, so it was easier to use.

Daniel
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/02/2022

Great Product

Its a great product. Alerts can be sent to several different systems

Pros

The logical order of the cloud software. it is easy to use

Cons

If you are on an Android phone you will need to be on Android 9 and over to use the app

Samuel
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 20/07/2021

Easy to set up and use

Very helpful within the business. The customer service alongside this is wonderful.

Pros

Easy way to impact large groups of people.

Cons

There were some teething issues around the creation of templates.

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