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OnPage Incident Management System
4.6
Overall rating
Reviews
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About OnPage Incident Management System
OnPage Incident Management System is an incident management and emergency notification management solution that helps businesses streamline processes related to alert management, escalation automation, real-time auditing, incident reporting, and more from within a unified platform.
OnPage Incident Management System pricing
OnPage Incident Management System does not have a free version but does offer a free trial. OnPage Incident Management System paid version starts at USD 13.99/month.
Starting Price:
USD 13.99/month
Free Version:
No
Free trial:
Yes
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OnPage Incident Management System Reviews
Feature rating
5 reviews of 40
View all reviews
Tal
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 24/06/2018
OnPage is really easy to install and configure. API is simple to install and support is great.
encrypted transmission,
prioritizing urgent notifications.
instant visibility to who is on-call
Integration with Chat Ops tools (Slack and Cisco-Spark)
It is very easy to put teams into groups, schedules and alert escalations.
Pros
It is reliable. We never miss critical alerts. At JSpeed We have high value customers and we strive to deliver superb customer service. We need to make sure we know about any issue well before the customer - that is how we gain their trust.
Most important, When we need support, they get back to you within minutes no matter what time you call.
Cons
The UI is a bit dated. It would be nice to see a more vibrant UI. I guess it will be in the near future but most important - it works great.
Cheryl
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 17/03/2021
OnPage Alerting Life saver
OnPage saves time for our on-call employee to only be alerted on certain tickets so, they do not have to have their computers up all hours of the night and weekend.
Pros
We love this product because of its integration with our PSA.
Cons
At this point in time we do not have anything negative to say about onpage.
Alternatives Considered
OpsGenieReasons for Switching to OnPage Incident Management System
The integration with our PSA and its interface.
Luis
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 15/11/2022
Easy to use!
Pros
easy for nurses to contact me, easy to forward pages
Cons
the sound is very loud, the apps turns off other apps on the phone which is very very inconvenient
Andre
- Industry: Research
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 16/11/2023
OnPage is a Critical Component of our Business Continuity Plan
The Covid shutdown reminded all of us of the importance of having an effective business continuity plan. For us, OnPage saved the day! Running an R&D facility with different types of Labs and equipment remotely presented an extremely challenging communication problem. The response time in reaching critical employees, such as our lab or IT managers using cellular voice, SMS, and/or email was simply unacceptable! I would often call or email someone and not hear back for a couple of hours, wondering if they even got my message. That’s when we discovered the value of Priority Messaging and OnPage stood out among its competitors for the best value and personal support for the dollar. Once we deployed OnPage with personal support from the company, we were immediately able to communicate essentially in real time, with immediate receipt and read acknowledgement, eliminating all uncertainty. That was the day that OnPage was engraved into our business continuity plan. Since then, OnPage saved the day several times during power outages and internet blackouts. We even configured some IoT devices, such as our surveillance cameras to send priority notifications through OnPage when someone enters the building at night. I highly recommend it!
GO OnPage!
Pros
Receipt and Read Notification. Immediate Feedback. Value.
Cons
All good for our use. OnPage meets all our priority messaging needs.
Scott
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 23/11/2022
reliable
Overall experience with OnPage has been good
Pros
I like how even when I'm away from site, I still get critical notifications
Cons
I hate how I get woken up at night to alert me about critical issues that happen at site, but this isn't a downside
