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About Lime CRM
Lime CRM is a customer relationship management (CRM), which helps businesses in utility, real estate, wholesale, construction, machinery, membership and consultancy sectors access and handle customer interactions, history notes, agreements, contacts, to-dos, marketing activities, projects and more on a unified platform. It helps supervisors visualise key performance indicators (KPIs) to streamline decision-making processes in real-time.
Lime CRM enables managers to receive calendar or email notifications about added client conversations and create personalized data views by saving specific filters. Businesses can generate reports on follow-up activities, sales pipelines or other metrics and utilize the search functionality to retrieve relevant information from the system. Additionally, it helps organizations ensure compliance with General Data Protection Regulation (GDPR) standards.
Lime CRM integrates with various third-party systems such as HubSpot, Zapier, Microsoft Outlook, Gmail and more. The product is available on monthly subscriptions and support is extended via FAQs, documentation, phone, email, live chat and other online measures.
Lime CRM pricing
Lime CRM does not have a free version but does offer a free trial. Lime CRM paid version starts at EUR 65.00/month.
Starting Price:
EUR 65.00/month
Free Version:
No
Free trial:
Yes
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Lime CRM Reviews
Feature rating
5 reviews of 106
View all reviews
Pedro
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
4
Reviewed on 26/02/2024
Great CRM but not perfect
Pros
The fact that it is clean in terms of UI is a plus and the integrations it allows out of the box are also good
Cons
We worked with a customer that was using this and we integrated it with a platform the customer was using, we felt at that time some difficulty getting immediate support from Lime CRM team but they were nice though
Daniel
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
4
Reviewed on 07/09/2023
Lime CRM review
The support during the implementation of the CRM was superb. We are waiting for some improvments in the system regarding the add-on functions but overall we have now a functioning CRM system with better overview of ourcomplete business.
Pros
The best feature with Lime CRM for us was to be able to handle both sales and field service in one program. We have now a machine register which is the link between the Sales department and Service department.Very good overview over our opportunities, work orders, to-does, service agreements, tickets, etc.
Cons
I don't like the actual functionality of the add-on for Microsoft Outlook. You can only chose to connect oportunities that belongs to the contact in the e-mail, it should be possible to connect to any oportunity in the system. It should be posssible to choose if you want to synchronize the e-mail with the attachements embedded in the e-mail or as separate documents.
Claes
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 06/09/2023
Jens S CRM
It is a good system to keep track of customers, easy for the users and you can develope the system as you develope your buisness
Pros
It is easy to use and has an Excell based structure. We have been able to customize the CRM for our organisation.It has alot of good funcionallitys The Ticket handling is very good, and also here we were able to customize this.
Cons
The developing of the CRM are expensive in terms of how many hours the programmers estimate the changes will cost. We have also had many bugs and down times when Windows launch new updates. The Templates are Word based and not Excell. Why?The Admin system LISA is really old fashion
Carl
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 06/09/2023
Lime CRM review
Good. however it needs a bit of customisation, which I can´t do easyly enough on my own and need Lime employees for this.
Pros
Great to get easy access to all communication between clients. Like that i can calibrate infotiles as reminders for when example. fram agreements needs to be renegotiated or upcomming orders are ending.
Cons
It´s a bit of a hassle to use the desktop version sometimes and that tit doesnt work for mac users.That I need to reconfigure everything from the Desktop version to fit the Web version. Automatic flows etc.
Alternatives Considered
HubSpot CRMReasons for Choosing Lime CRM
Needed a more compherensive product for customer assignements, orders, Employees our consultants, etc.Now however the Lime Go client seems almost better in some aspects (over view of businesprocess etc) than Lime CRM client web version. Shoulöd we switch back?!Switched From
Lime Go
Joni
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 27/09/2023
Pretty ok, online version is problematic
Pretty alright. Online version is problematic as people have MAC's.
Pros
Good CRM functions, like how easy it is to use. Happy that invoicing is possible through the system
Cons
Online version is not good enough or expensive development costs. Can't add on invoicing there so that's why
