GEP SMART Reviews

4.6
Overall rating
Reviews

4.6
Overall rating
(7)
Reviews
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User Reviews Overview

About GEP SMART

GEP SMART is a cloud-based unified procurement solution that offers spend analysis, savings tracking, strategic sourcing, contract management, supplier management and procure-to-pay order processing in a mobile-enabled suite....

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Feature ratings

Value for Money
4.5
Functionality
4.3
Ease of Use
4.4
Customer Support
4.6

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7 reviews

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Rick
  • Industry: Environmental Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2019

Ecolab's MyBuy+ a.k.a. SMART by GEP

Ecolab is pushing digital. SMART by GEP feeds right into that.

Pros

The adaptability of a SaaS solution. One size does not fit all and your willingness to bend is a great selling point.

Cons

Several basics features in the P2P modules weren't working and still aren't working, causing work-around solutions for us.

Roger
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 14/09/2022

Satisfied customer

Pros

The software has all the basic features we need as a multinational enterprise. We’ve been using it for years in the contract and sourcing space, and are now deploying procurement. GP has been very engaging in supporting future product development requirements

Cons

As with any configurable software, it takes a fair amount of time to configure, test, and deploy.

Alternatives Considered

SAP Ariba, Coupa and NetSuite

Reasons for Choosing GEP SMART

It was being Sunset by IBM.

Reasons for Switching to GEP SMART

Best combination of features, pricing, and vendor support.
Dennis
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 15/09/2022

GEP review

Pros

Flexibility so far in configuring and UI

Cons

Lots of scrolling over to see things and not able to mass approve

Top GEP SMART Alternatives

SAP BusinessObjects Business Intelligence

Shetal
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 05/02/2018

Bang for your buck procurement software

invoice automation, eProcurement, eSourcing, spend analysis etc

Pros

GEP is an integrated procurement solutions and services firm that offers managed services, transformation services and its own internally developed source-to-pay technology suite. SMART by GEP is a source to pay cloud platform from GEP, which was released in 2014. With full integration capabilities into back-end systems, built and hosted on the Microsoft Azure infrastructure, SMART by GEP gives bang for your buck.The entire GEP platform is Microsoft-native, which theoretically means tighter integration into the Microsoft ecosystem of products like SharePoint, Office,Outlook etc.

Cons

SMART by GEP's P2P functionality isn't market leading relative to other P2P specialist software providers. However Smart by GEP is an integrated suite some great capabilities.

Chris
  • Industry: Entertainment
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 08/10/2019

Great Product, better team

The GEP customer success team listens to their customers and creates enhancements based on the feedback of their customers. Software is always improving.

Pros

All modules integrated, spend is accurate, reports are easy to generate

Cons

navigation within the dashboards, screen loads within the Sourcing and Contracts modules. The areas of information do not all open and when scrolling down the widgits all bounce around which can be frustrating.

Connie
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 02/10/2019

Smart

Fantastic

Pros

Ease of use, GEP team engagement, speed of tool

Cons

Lack of connection between data insights and market intel by category

Erin
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 03/10/2019

GEP platform review

We had a good implementation and were able to launch on time and on budget. As we find issues, GEP has been open to adding new ideas to the roadmap.

Pros

Easy to use and quick to learn. One unified platform.

Cons

Spend module was not connected to other modules.

7 reviews