User Reviews Overview
About Ochatbot
Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support. This...
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- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great way to maximize revenue
I recommend this specific chatbot for any client looking to maximize their revenue, and have started using it on one of our sister companies: An eCommerce store selling sporting goods. Ochatbot has helped me understand how easily customers can get confused, and how to make even the site navigation more effective.
Pros
No coding means a quick implementation for clients. Helps lost users, more friendly than site search, increases revenue by increasing conversion, decreases bounce rate, is mobile friendly, company implements suggestions quickly. Separate from Facebook Messenger.
Cons
I have a client that wanted live chat features. That isn't a con now though, as they added that feature request quickly for us.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
The Future of Search
Pros
Trends are showing lower time on-site across the web. Customers want to access their info instantly with minimal search. Ochatbot helps us and our clients connect with customers on their terms. It's fully customizable to our business.
Cons
At this time they do not have live chat but I read Ometrics is launching it in March 2020.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Ochatbot review
Positive experience, Ochatbot integrated into an ecommerce application.
Pros
Ochatbot's artificial intelligence gives the impression of talking to a real person, accurate and responsive communication.
Cons
The webpage design could be better and the price maybe is too high compared to other competitors.
Top Ochatbot Alternatives
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Charlottes Web
Pros
Ease of use and implementing new content
Cons
I think if anything we could improve the UX of the bot but that's most likely on my team for styling
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Ochatbot
Pros
It answered most commonly asked questions by potential clients leading to conversions and allowing me time to focus on more important tasks.
Cons
I find it to meet most all of my needs and objectives.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Easy To Set Up AI Chatbot
Very easy to implement. We had a stagnation of incoming leads with our previous bot. This helped us retain our users at a much higher rate.
Pros
Fast Setup For E-Commerce
Increased Conversions/Leads
Pro-Plan - Great Price & They Handle All The Work
More Options Than Other Bots
Cons
Needs More Customization & Style Options
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Very helpful product
Pros
The product is easy to use and works well with our site.
Cons
I wish we had this product in use much sooner.
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Chatbot Drives Revenues
Pros
it serves as a great resource for customers for answering questions and
acting as a quick search vehicle. And, it is leading to higher revenues on our site.
Cons
nothing. we have not had any issues
