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About Ochatbot
Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support.
This platform utilizes natural language processing and machine learning to facilitate natural conversations with shoppers. It offers a range of features, including order tracking, cart addition, abandoned cart recovery, and round-the-clock customer service. It also provides product suggestions based on customer interactions.
Ochatbot offers analytical tools and reports, providing insights into chatbot conversations and performance. These reports track various metrics to help ecommerce businesses gauge the effectiveness of the chatbot and identify areas for improvement. By harnessing Ochatbot's advanced AI capabilities and its suite of ecommerce features, online retailers have the potential to increase sales, reduce support costs, and foster enduring customer relationships.
Ochatbot pricing
Ochatbot has a free version and offers a free trial. Ochatbot paid version starts at USD 29.00/month.
Starting Price:
USD 29.00/month
Free Version:
Yes
Free trial:
Yes
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Ochatbot Reviews
Feature rating
5 reviews of 8
View all reviews
Jim
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 25/02/2020
Great way to maximize revenue
I recommend this specific chatbot for any client looking to maximize their revenue, and have started using it on one of our sister companies: An eCommerce store selling sporting goods. Ochatbot has helped me understand how easily customers can get confused, and how to make even the site navigation more effective.
Pros
No coding means a quick implementation for clients. Helps lost users, more friendly than site search, increases revenue by increasing conversion, decreases bounce rate, is mobile friendly, company implements suggestions quickly. Separate from Facebook Messenger.
Cons
I have a client that wanted live chat features. That isn't a con now though, as they added that feature request quickly for us.
Libby
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 02/03/2020
The Future of Search
Pros
Trends are showing lower time on-site across the web. Customers want to access their info instantly with minimal search. Ochatbot helps us and our clients connect with customers on their terms. It's fully customizable to our business.
Cons
At this time they do not have live chat but I read Ometrics is launching it in March 2020.
Verified Reviewer
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
-
Review Source
3
Reviewed on 26/07/2022
Ochatbot review
Positive experience, Ochatbot integrated into an ecommerce application.
Pros
Ochatbot's artificial intelligence gives the impression of talking to a real person, accurate and responsive communication.
Cons
The webpage design could be better and the price maybe is too high compared to other competitors.
Matt
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 25/02/2020
Charlottes Web
Pros
Ease of use and implementing new content
Cons
I think if anything we could improve the UX of the bot but that's most likely on my team for styling
Susan
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 25/02/2020
Ochatbot
Pros
It answered most commonly asked questions by potential clients leading to conversions and allowing me time to focus on more important tasks.
Cons
I find it to meet most all of my needs and objectives.
