Microsoft Authenticator Reviews

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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User Reviews Overview

About Microsoft Authenticator

Designed for businesses in education, technology, automotive, manufacturing, retail and other industries, Microsoft Authenticator (part of Microsoft Entra) is an authentication platform that helps users securely log into online...

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Feature ratings

Value for Money
4.7
Functionality
4.5
Ease of Use
4.6
Customer Support
4.3

Browse Microsoft Authenticator Reviews

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Vishvjit
Vishvjit
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/09/2023

Easy-to-use authenticator

My overall experience with Microsoft Authenticator has been positive. It offers a reliable and secure two-factor authentication (2FA) solution, enhancing the security of my accounts. The app's user-friendly interface and support for biometric authentication methods make it convenient to use. However, broader compatibility with third-party services would further enhance the overall experience.

Pros

I appreciate Microsoft Authenticator for its efficient and secure two-factor authentication (2FA) functionality. It offers convenient access to accounts and bolsters security through biometric features like fingerprint recognition. The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts.

Cons

What I liked least about Microsoft Authenticator is its limited support for some third-party services compared to other authentication apps. While it works well with Microsoft products, it may not cover all my accounts, requiring me to use multiple authentication apps for full coverage.

Verified Reviewer
  • Industry: Animation
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/12/2023

Microsoft Makes Security Easy!

Overall the experience has been great. We love the added security, the usability, and password management features. Our staff are comfortable using the platform and find it beneficial.

Pros

I like how easy to use the platform is. Microsoft enables our staff to manage passwords, securely log in using the authenticator, and gives our company an extra level of comfort knowing we are secure.

Cons

I like everything about the platform to be honest. I have used other authenticators that over-complicated the process, and impacted our HR team by receiving many inquires and questions.

Tim
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
1
Ease of Use
1
Customer Support
0

1
Reviewed on 02/06/2023

Extremely dissappointed

This authenticator has recently been introduced to our company security. It is difficult and complicated to use, that's of course if you can get it to work properly at all. It has now rendered the majority of our functions useless as no one can access required applications. How on earth anyone can rate it high is beyond me. It constantly puts the user in a never ending loop of asking for the verification number but not opening the box to enter it. This has now become the worst introduction to a workplace I have ever had the misfortune to be a part of. Myself and my colleagues are now even more frustrated and unable to perform tasks. A totally useless addition to a system that was once productive.

Pros

This authenticator has recently been introduced to our company security. It is difficult and complicated to use, that's of course if you can get it to work properly at all. It has now rendered the majority of our functions useless as no one can access required applications. How on earth anyone can rate it high is beyond me. It constantly puts the user in a never ending loop of asking for the verification number but not opening the box to enter it. This has now become the worst introduction to a workplace I have ever had the misfortune to be a part of. Myself and my colleagues are now even more frustrated and unable to perform tasks. A totally useless addition to a system that was once productive.

Cons

This authenticator has recently been introduced to our company security. It is difficult and complicated to use, that's of course if you can get it to work properly at all. It has now rendered the majority of our functions useless as no one can access required applications. How on earth anyone can rate it high is beyond me. It constantly puts the user in a never ending loop of asking for the verification number but not opening the box to enter it. This has now become the worst introduction to a workplace I have ever had the misfortune to be a part of. Myself and my colleagues are now even more frustrated and unable to perform tasks. A totally useless addition to a system that was once productive.

Top Microsoft Authenticator Alternatives

Jaamine
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 12/05/2024

Best second protection.

My overall experience with Microsoft Authenticator is good I think this is a really good protection system .

Pros

I like that the Microsoft Authenticator is used for many things. I had to use it during the pandemic so that I could get my Unemployment. I had to use it everytime I had tried to use my phone or I was on a computer.

Cons

Sometimes when you didn't get it right you had to keep resting your password or you had to wait until the next day so that you could speak to someone.

Gustavo
  • Industry: Gambling & Casinos
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
2

4
Reviewed on 27/02/2024

Security ensured

Pros

Is a key element in the security of companies. very intuitive to use.

Cons

sometimes it is a bit tedious for the employers

Brendan
Brendan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/06/2023

Microsoft Authenticator Review

My overall experience with Microsoft Authenticator has been great, Ever since we adopted remote work full-time, it has helped us with password management and protection from all our accounts. This has helped us know if someone else is trying to log on to one of our accounts without permission or without our knowledge and helps us protect ourselves and the data and information on the accounts and sites we use. This has to be one of the best security investment tools if you deal with multiple accounts and sites daily.

Pros

What I like the most about Microsoft Authenticator is Password Management. Since most people have adopted remote working, devices, and information is vulnerable to cyber threats and hacking, and to protect myself and my team, I have installed Microsoft Authenticator to help me manage my passwords and to know where and when someone logs into any of my accounts that I have synced with Microsoft Authenticator.

Cons

Sometimes scanning the QR code might be tricky and one might fail to log in to their accounts if they lose their phone.

leighton
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2024

Microsoft Authenticator

Pros

Its outstanding security to all users.i would recommend to all

Cons

I loved everything about this software.Its the best 👌.

Joseph
Joseph
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/05/2023

Agrxis Review on Microsoft Authenticator

My experience with Microsoft Authenticator has been excellent. This two-factor authentication program has improved the security of my online accounts and is dependable and practical. I can swiftly and securely confirm my identity when checking in to different online services thanks to the app's user-friendly interface. In conclusion, Microsoft Authenticator is an excellent choice for anyone seeking for a two-factor authentication solution.

Pros

I particularly value Microsoft Authenticator's additional security and simplicity of use. The software is simple to use and offers the convenience of adding numerous accounts and authenticating them with a single tap. My accounts are further secured by the app's support for a variety of authentication techniques, such as push notifications and fingerprint recognition. For anyone wishing to increase the security of their online accounts, Microsoft Authenticator is an excellent tool.

Cons

No complains at this moment on Microsoft Authenticator

Savanah
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 17/05/2024

Great for daily use

Pros

Easy to download and use. I use it daily

Cons

Nothing, other than app space on your phone

Rilwan
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 16/11/2023

Perfect for what it does

Pros

The fact that is easy to integrate with other software makes it a great option. We get thousands of platform users per day and the software helps with the authentication.

Cons

It can be an hassle if you change your number or the email registered to the software.

Angel
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/01/2024

Microsoft Authenticator has saved me more times than I can count.!

after setting it up if you lose your original device it was installed on its VERY hard to get it to work again, ESPECCIALLY if the email that was used was hacked and unrecoverable

Pros

its very easy to use, after you first set it up after that, its just open and watch it help you log into so many important accounts

Cons

the original setup was so long ago I lost the passwords I had written down

Ian
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 22/06/2023

Authentication Integrated Nicely With Your Office 365

We have been using the Microsoft Authenticator application and feature in Office 365 for years to secure our logins. It was worked reliably and has enabled us to be compliant. It is easy to manage for administrators and users have had no issue setting up.

Pros

We are able to enforce the users Authentication with Microsoft Authenticator. It works at securing our user sign ins with the mobile app they use to confirm the authentication process. It is easy to manage from the Office 365 Administrator console.

Cons

The single sign on feature can be difficult for it to work with other applications. The support from Microsoft and the product is more costly than other options.

Jessica
  • Industry: Hospitality
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/12/2023

Security taken seriously

Pros

I like that the security is taken seriously and it makes it harder for scammers to get into documentation

Cons

The app is flawless. Everything works as it should

Sfiso
  • Industry: Mining & Metals
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/05/2023

Using Microsoft Authenticator to provide security to your work data

The application overall is good, fast response to send authentication for signing in but the worst about it is that even if you try register the same number on a different mobile device, the notification still goes through the previously registered mobile even if the application is deleted from that mobile until this is reset via the administrator.

Pros

This application is good in providing strong security from having your work data vulnerable and stolen or prevents hackers from accessing your precious data by using the multifactor authentication to approve any sign in attempt.

Cons

Once you lose access to your mobile, you lose the power to approve sign in or deny any sign-in because that notification is sent straight to the mobile registered, even if the number is now used on a different cellphone mobile. This means if you either lose your cellphone or gets damaged, you get locked out of your work access.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2023

Function well for secure multi accounts

I am satisfied with this app.

Pros

Help connect and manage multiple accounts in a faster and secure way.

Cons

The price is fairly expensive. And sometimes, my accounts can be lost due to strong protection.

Taoufik
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/05/2023

Microsoft Authenticator For More Security

My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me to access in my accounts easily and offer me advantages of security that another application cannot offer.

Pros

Microsoft authenticator have advanced features. It allowed to use our accounts with more security and offer easy way to verify our identity and credentials before we sign in. Multi-Factor authentication, Management access, credentials and accouts, Manahe our password and more features in Microsoft Authenticator giving a high level of user experience and more secure our accounts woth multiple choicesIt was very easy to adapt our systems to microsoft authenticator.

Cons

The featured wich can be improved is using facial authentication or biométrics informations to secure more and more our accounts.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/11/2023

Microsoft Authentificator

Pros

Accessing protected data securely with the Microsoft Authenticator app was a great experience.

Cons

I did not have a negative experience with Microsoft Authenticator app.

Norma Carolina
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 04/05/2023

Easy to use security.

Pros

What I like the most is that it has good integration with other apps, as well as being easy to use.

Cons

In the environment you could integrate some functions such as QR authentication, to facilitate access and integration.

Samuel
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/05/2023

Ehance cyber security with Microsoft authenticator

Pros

Ease to use and adopt FlexibleValue for money

Cons

Limited data securityLimited no of language

Bryan
  • Industry: Computer Games
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/11/2023

Does the Job

Pros

I like the fact that it is very simple and provides security protection

Cons

I do not like the appearance of the application. The way the app looks is simply unappealing, but it does work and get the job done

Christine
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2023

Microsoft Authenticator

Really user friendly, easy to set up and easy to maintain

Pros

A great tool to keep us secure peace of mind for the workplace

Cons

Nothing it is a great tool which I have found no problems with.

Audie Art
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 04/05/2023

Microsoft Authenticator Review

Overall, it's such a very useful products very recommended for people who's quite busy and have multiple accounts.

Pros

I really like to use a Password Authenticator for added security on my account and to save time logging in and out especially if you have multiple accounts. I specifically chose Microsoft Authenticator because it works and integrate well with other Microsoft products and it's free of cost. Lastly, it very easy to use and very reliable.

Cons

I have got nothing bad to say about this product.

Alessio
Alessio
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/04/2023

Great for two-factor authentication

I frequently use Microsoft Authenticator to authenticate myself in different devices and it works flawlessly every time, never a sign of letting up. I'm glad I started using it to protect my accounts.

Pros

Microsoft Authenticator is two-factor authentication software. I really liked the ease of use from the first moment. Starting to use it is very simple, just download the application and it's already working. The modern and easy-to-understand interface leaves no room for doubt.

Cons

I can not point out absolutely anything among the weak points. It has always worked perfectly during my authentications.

Verified Reviewer
  • Industry: Chemicals
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 09/08/2023

Not so user friendly

Pros

*fingerprint and facial recognition*ability to use the app to generate one-time passcodes

Cons

the app can be difficult to use and navigate

Iheanyi
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 04/05/2023

Safety Guranteed

Pros

A great two factor authenticator providing sophisticated security feature in accessing sites and links from hackers and intruders.

Cons

There are no disadvantage seen yet in the use of this software.

380 reviews