User Reviews Overview
About Shopify POS
Shopify POS is a point of sale solution that helps retail businesses streamline operations related to marketing, inventory management, payment processing, product reporting and more on a centralized platform. The omnichannel...
Learn moreAll Shopify POS Reviews Apply filters
Browse Shopify POS Reviews
All Shopify POS Reviews Apply filters
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
I Am Most Impressed With Shopify
I’m very happy with them and have convinced my friend to sign up. She is happy with it too
Pros
I love the ease of use and learning didn’t take too much time. I use it to cash out my customers and inventory management as well as website maintenance.
Cons
The price. The additional apps can be confusing. I wish they had better apps for social media posts. They did but the social companies pulled the apps as far as I know. I can’t afford paid ads all the time and the posts directly from my products across all socials were so helpful. Now I can only post in Facebook.
Reasons for Choosing Shopify POS
They had no way at the time of removing inventory from the website and my point of sale system.Reasons for Switching to Shopify POS
I was able to contact someone and ask questions at shopify. The others were also more expensive for hardware.- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Shopify POS Works Great with 3rd Party Apps
Overall, we are able to find work arounds for most issues and eventually we get things working. The convenience of the Shopify POS App is sometimes overshadowed by a need for 3rd party apps, and lots of time fiddling around. A major plus is that most issues that I encounter are issues for everyone else too, so I can usually find my answers in an archive somewhere. The bad news is that some issues have been around for years and are still not resolved. For instance, the month-end inventory snapshot sometimes takes up to 2 weeks into the new month to show the month prior.
Pros
I love the ability to integrate our online store with our brick & mortar location. Before Shopify, we had to put in every order twice to capture the online sale. Now it's simple to manage our products both online and in store.
Cons
It doesn't have the ability to do Weighted Average Cost (or any other costing method that isn't FIFO). Additionally, Shopify POS doesn't have any report to track adjustments made to inventory-- you must go into each individual item to view adjustment history per item. There's no way to track bulk adjustments made in the inventory screen. We use 3+ apps just to make Shopify POS work as a normal POS should.
Alternatives Considered
LightspeedReasons for Choosing Shopify POS
Quickbooks POS informed us all that they would no longer be supporting their POS system and that sent everyone into a scramble. Shopify was presented as a partnered alternative with many incentives to make the switch to them. We're a non-profit operation with a small brick & mortar store and an even smaller online store so it seemed like a good fit for us!Switched From
QuickBooks DesktopReasons for Switching to Shopify POS
It came down to price at the end of the day. Also, I believe that the CFO was under the impression that Shopify could work with Weighted Average Cost -- we might have gone with something else if she'd known that it does not!- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Shopify is an easy, but expensive option.
Shopify was easy to setup and integrate. However, their fee structure was cost prohibitive for the type of print on demand business I was starting.
Pros
Shopify integrates well with other platforms like Etsy for seamless integration of print on demand products.
Cons
Shopify had an expensive fee model that made it one of the more expensive options.
Top Shopify POS Alternatives
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Shopify POS is the clear choice for businesses who use Shopify
Overall we love Shopify POS, but we feel we are being held at ransom to pay higher prices for their hardware. If you want the seamless integration, you will pay their over the top prices for POS hardware.
Pros
The ease of use of Shopify is my favorite thing about Shopify POS. Integration to our online store is seamless and makes inventory management a breeze. There are a lot of features we use as well such as discount application, and accepting multiple forms of payment that we find especially useful.
Cons
The price of Shopify and hardware cost leave something to be desired. They are much higher priced compared to other POS companies.
Alternatives Considered
Square Point of SaleReasons for Switching to Shopify POS
The integration was much more seamless than Square's options.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Superior analytics
The analytics are quite superior to any other industry specific tool available to us.
Pros
The UI and how easy it is to use. Specifically, I like how simple it is to being able look up products.
Cons
Adding an existing customer to an order.
Alternatives Considered
WordPress & WooCommerce Affiliate ProgramReasons for Choosing Shopify POS
The solution we used is not listed, but analytics and e-commerce were the primary reasons.Switched From
WordPressReasons for Switching to Shopify POS
Analytics we important to us and no other solution in the diving industry was available.- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Great for in person sales
I like that I'm easily able to select products from my inventory for in person sales
Pros
I like that I can accept payments on my phone.
Cons
A little difficult to set up on your own
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Perfect if you already use shopify
Pros
connects with our online e-commerce, csm can follow and easier books to keep
Cons
No free equipment as oppposed to square competitor
Alternatives Considered
Square Point of SaleReasons for Switching to Shopify POS
I tried both, the other one, square, was totally free but hardware less complete- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Our Go-To Retail E-Commerce Integrated Program
Shopify is incredibly helpful! The ability this program has to sync up with other applications makes it a seamless tool for e-commerce. It is very easy to calculate shipping costs, print receipts, mark items as arrived, etc. As a manager who has younger part-time retail employees, I require an easy-to-use program that doesn't take an enormous amount of time to learn, and Shopify was a perfect fit!
Pros
Very easy to learn - I had to learn this program myself at my old job, no set-up training with the company I worked for, so I had to teach myself on the job, and thankfully Shopify was very easy to learn, user-friendly and offers a lot of capabilities that are easy to find in their system.
Cons
Not too much to complain about, Shopify was easy to learn, my part-time employees had no problem learning it, and my favorite part was the seamless integration with things like UPS and our CRM system, so that generating shipping labels and marking retail items as arrived was a piece of cake!
- Industry: Biotechnology
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Shopify POS provides the user friendly and quality POS solution
I have overall very positive experience with Shopify POS. I have been so impressed with everything that Shopify offers. It works great with our marketing automation and accounting software. The integration and their reporting is very impressive as well. I overall recommend it every business.
Pros
I personally like the user interface which is clean and user friendly. The navigation is easy and anyone can manage the transactions. Handling online returns is also very easy with Shopify POS.
Cons
Some standalone features and offline transactions options are missing. Hopefully, Shopify will work on those features.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Perfect Timesaver
Pros
What we like best about Shopify POS is how well it integrates with the overall Shopify system and makes it much easier for us to carry out our reporting and accounting come tax season.
Cons
The recent customer receipt selection option doesn't seem to have an option to be turned off which slows down the checkout time.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Shopify POS has definitely benefited my online live sales
I have been using Shopify POS for sometime, I've added other software and payment systems but I doubt that we will completely walk away from Shopify POS.
Pros
I love that I am able to create and scan barcodes versus entering prices and descriptions when customers make a purchase, its more efficient and I can keep track of what I have, sold and sale items. It's really great!
Cons
They are a couple of pricing plans you can choose from (monthly rates) but there are still some charges you will incur; like fees for on line sales and in-person sales.
Alternatives Considered
Square Point of SaleReasons for Switching to Shopify POS
Another small business owner told me about it (someone I trust)- Industry: Packaging & Containers
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Shopify Happy User !
Overall we are super happy and impressed with our Shopify Experience. What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software !
Pros
What i like most about Shopify is that it’s user friendly and customer friendly. It accepts an array of payments, it allows us to manage our entire website in a user friendly way, it synchs our inventory and order accurately and accepts our payments into our accounting software
Cons
Sometimes the synching to quick books is not completely accurate
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Reasons to Use
Shopify was a very simple product to learn. It was simple to reach to others so that there could be many working on a entering products. We went from an really old computer software that only allowed one person to input inventory. Shopify made that work very easy to do.
Pros
After being out of retail for a few years, shopify was simply easy to use and to teach to others.
Cons
It was hard to check on human erros. Although it was simple to use checking if items were put in correct tok time.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
best popular e-commerce platform used by businesses of all sizes to set up and manage online...
Shopify offers extensive customer support through various channels, including live chat, email, and phone support. They also provide a wealth of resources and guides to help you set up and manage your store.
Pros
Shopify is known for its user-friendly and intuitive interface, making it accessible even for those without a technical background.
Cons
While Shopify provides a good range of themes and customization options, it may not offer the same level of design flexibility as some other platforms.
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Shopify POS in Food Service
Shopify has transformed our reporting and product ability to change/update our products at a moments notice. We are constantly doing different events that require unique products, and Shopify is able to meet every need we have no matter the event/product/discount/payment type. It has also been incredibly easy to teach new users who have no background with the system.
Pros
Shopify makes decision making easy for our operation. The ability to, at a glance, see how products are performing what customers want from us, and whether our pricing is fair.
Cons
Would to see more customizable analytics, where you can select specific views for vertical specific metrics/reporting needs.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Must have POS Software
Although there are some minor imperfections, I continue to utilize Shopify POS because it remains the most user-friendly point-of-sale solution for my business. Moreover, I find the pricing to be reasonable.
Pros
Setting up and utilizing Shopify POS proved to be a fast and effortless process. Since I had already established my online store using Shopify, all I had to do was install Shopify POS on my iPhone, and I was ready to begin selling. The seamless integration between my store and the POS system for managing products, customers, and orders made the entire management process highly efficient.
Cons
Honestly, I don't have any significant criticisms about Shopify. If I were to mention a minor drawback, it would be that not all features are included by default, and additional apps are required for certain functionalities unless you opt for Shopify Pro.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Best shopify tool
Pros
Easy of use and payment and reach level is great
Cons
Not many option to developers to have in the app
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Shopify POS Review
you have to take a close look at the price/performance ratio. The trial version is not bad for SMEs.
Pros
I can create my own gift cards for my online stores.
Cons
There's no free version and the advanced features are a bit expensive for my budget.
- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Easy for on the go
Pros
Easy to use on the go - at events and pop ups
Cons
Sometimes the bluetooth takes a while to find the POS, but once set up, it works great
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Inventory sales
Pros
Shopify is one of the best sets where a merchant can set his or her goods for sale this is just because it is easy to deal with and has experts to help in case of any challenge.
Cons
It processes payments from different kinds of payment methods and also supports virtual payment methods.
- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Fantastic Product!
It has been so good! I have the ability to market world wide from Zimbabwe and the website never goes down.
Pros
I find it very easy to use and their customer support is fantastic! I have had very few problems in the 8 years I have worked with them that they couldn't solve.
Cons
I would like to say nothing but once in a while a template is a bit of a challenge but that may be more to do with my abilities than them.
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for 1-5 months
-
Review Source
Shopify POS changed the eCommerce point-of sale scene. It only gets better!
Overall, Shopify POS is one of the best point-of-sale system for online shops.
Pros
I really love how I can manage sales, customers and products in one platform.
Cons
Shopify's customer support can be frustrating sometimes with their slow response.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Not the Greatest!
Pros
Anyone with the money can get it. No credit Check
Cons
You need a smart phone and a card reader to accept Point of Sale Transactions.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Easy POS to Streamline Retail Sales
Shopify POS is a powerful point-of-sale system designed for retail businesses. One of the biggest pros of the tool is its ease of use. It is user-friendly and easy to set up, making it accessible to a wide range of users. Additionally, Shopify POS supports a wide range of payment options, including credit cards, debit cards, and mobile payments, which makes it easy for customers to pay for their purchases.
Pros
Easy to use: Shopify POS is user-friendly and easy to set up, making it accessible to a wide range of users.Multiple payment options: Shopify POS supports a wide range of payment options, including credit cards, debit cards, and mobile payments, making it easy for customers to pay for their purchases.Inventory management: Shopify POS includes inventory management features, allowing users to track stock levels, set reorder points, and generate purchase orders.
Cons
Limited customization options: Shopify POS has limited customization options, which may be a concern for users looking to tailor the system to their specific needs.Limited reporting and analytics: Shopify POS's reporting and analytics capabilities are limited, which may make it difficult for users to gain insights into their sales and customer data.
- Industry: Staffing & Recruiting
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
-
Review Source
Its GREAT
Pros
1-Very Easy to use2-Great Interface3-Very easy navigation4-Very easy to manage your online portfolio
Cons
1-The price is on the higher side so not always for someone with a tight budget