User Reviews Overview
About Cerberus FTP Server
Cerberus FTP Server is an on-premise file sharing solution that helps small to midsize businesses manage file transfer with two-factor authentication and secure SSL encryption. The platform also includes IP whitelist/backlist and...
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All Cerberus FTP Server Reviews Apply filters
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for Free Trial
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Review Source
A powerful and reliable FTP Server
Pros
Cerberus FTP Server is a powerful file transfer software which support various protocols, such as FTP, FTPS, SFTP, HTTP and HTTPS, which have, by definition, secure layers to keep files save and encrypted.It also supports two-factor authentication, granting another layer of protection to data in transit.
Cons
Free trial only allows for 25 day use and no free license is available. Standard license supports most features, but can be coasty for low budget organizations.
Response from Redwood Software
Hello Fabio,
Thanks very much for your review! We're happy to hear that you're having a good experience.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Cerberus FTP Server is a Rock-Solid FTP Server Application!
Amazing support helped us when moving from a competitors product to get up and running.
Pros
I like how the web interface can sync with a secondary server to backup your configuration and users in case of a system failure.
Cons
I feel that some of the reporting could be more customizable.
Response from Redwood Software
We're happy to be able to help! Thanks very much for providing your review. If you'd like to submit a feature request for more reporting customization, you can do so at this link:
https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
- Industry: Maritime
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
a once great product - until management became greedy
I will be cancelling with Cerberus and will never use them again - I do not support any company that believes a 430% increase in ok.
Pros
The software was easy to use - did what it said and it was priced well in the market.
Cons
Management decided to increase the price of the software by 430% !! - from $289 to $1536 - What used to be affordable software has now become insanely priced. It clearly shows that making money is all that is important to
Top Cerberus FTP Server Alternatives
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Cerberus FTP Server Review
Automated File transfer to 3rd parties, works great, providing confidence in it's daily operations. Is now running well with minimal maintenance checks required.
Pros
Comparative to other products, Cerberus is fully featured but straightforward to use due to it's full GUI functionality.The scheduling of transfers to specific destinations (aka Targets) was easy to create and get up and running in minutes.
Cons
There is an internal event log with a limited window of events, but for more detailed logging a SQL based installation is required.
Alternatives Considered
Titan FTP ServerReasons for Switching to Cerberus FTP Server
The ability for client and server functionalityResponse from Redwood Software
Hello Phil,
Thank you for your review! We're glad to hear that you're having a good experience.
If you'd like to suggest improvements to the event logging, you can do so via a feature request at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Best of Breed FTP server
I don't have to worry about our FTP server with Cerberus...it's always up and security patches are released in a timely manner. It is lightweight (I can serve over 1000 connections on 2 vCPUs and 6GB of RAM...I could server 700 of 3GB of RAM previously), unobtrusive, and really a pleasure to use.
Pros
Cerberus is extremely easy to setup, implement, and use. It is dead simple, reliable, user friendly, and straightforward to secure.
Cons
Not negatives, but missing features/improvable features:
I'd like the option to run servers in high availability (there is a sync option, but not quite the same).
I'd like to see more integration options for MFA (there are 2-3, but I'd like to see this expanded).
I'd like integration with Active Directory to be more straightforward, and the option to integrate Azure Active Directory.
The option to have a user account and admin account be the same. I realize there's some risk here, but that should be left to the organization to accept or avoid.
Alternatives Considered
Titan CMSReasons for Choosing Cerberus FTP Server
stability and capacityReasons for Switching to Cerberus FTP Server
Cerberus has a more pleasing workflow and aesthetic, and I think partially due to that, it seems to be easier for users to adopt and understand.Response from Redwood Software
Thank you for your review and your recommendations! We appreciate them!
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Great overall SFTP Product
Great product with reasonable pricing.
Pros
A sophisticated file transfer system with SFTP, https, and logging features for standard compliance.
A FIPS-validated secure file transfer server that integrates with AD and LDAP. Runs on Windows, easy setup, meets HIPAA requirements.
Cons
Permissions and customization of the product.
Reasons for Choosing Cerberus FTP Server
Limitations with folder permissions and ppk's, web https access.Reasons for Switching to Cerberus FTP Server
Better support team, pricing, software build and setup.Response from Redwood Software
Thank you very much for the review Sai! We're pleased to hear that you're happy with Cerberus. If you have any suggestions for improving permissions and customization options, we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
One Stop Secure File Collaboration Service
Setting up user accounts is easy and file permission is easy to map at setup.
Pros
Active directory users are uploaded automatically when synchronized with the domain.
Easily managed and basic restrictions are set for user access with secure data transfer.
If the SSL certificate is not valid, the SFTP url will be down and not accessible.
Cons
Too expensive and License price is not fixed, always increasing every day.
There is no File approval process before users are allowed to download files.
- Industry: Computer Networking
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Provides a secure controlled enviornment.
Pros
Allows us to keep our file transfers in house. Provides SSL secure SFPT file transfers with complete loggin of all activity as we require.
Cons
Have zero complaints. Support is prompt and knowledgeable. Does everything we need.
Response from Redwood Software
Thanks very much for your review Bob, we're happy to hear that we've been able to support you with everything you need!
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Usage of an SFTP solution
Very good product on a number of level: administration, security, reliability and possible setup for bridges between internal setups and other clients not in our environment.
Pros
THe number of options when it comes to security and possible setups gives Cerberus an edge on how implement and administer all FTP solutions in any Company's environment.
Cons
The update options and informations are not always very clear and some direct references to articles would be welcome when major changes are done.
Response from Redwood Software
Thank you for your review and your feedback!
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Best FTP Server I have ever used.
Best software if you want to do some R&D regarding VFS. It'll provide every detail while you call the server.
Pros
I was looking for a FTP server which will support ApacheVFS. It not only supports this but gives a detail brief about how much time it takes to upload or download a file, how many hits happening in order to call the service, the size of the file..etc. All you have to do is start the server and call your service. It even won't consume much resource of the system, hence your system won't get slow if the server starts.
Cons
Feature wise it's great and simply awesome but it's a bit expensive for normal developer who is doing some personal R&D on different VFS.
Response from Redwood Software
Hi Priyabrata, thank you for your review! We're pleased to hear that you find Cerberus FTP Server's features great, fast, and efficiently sized.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Outstanding SFTP Software
Uploading large amounts of files over the over the internet. Need it fast and secure. It does that
Pros
It is secure and continuously upgraded and patched. We need a product that keeps up with vulnerabilities and changing encryptions.
Cons
Should have more Logging settings available in UI. Had to hunt Knowledge boards to setup daily logs. Who doesn't retain logs. Overwrite should not be the default.
Response from Redwood Software
Hey Michael, thanks for your review of Cerberus FTP Server! We're pleased you find Cerberus secure and appreciate your kind words as we push out version updates consistently to continuously improve and address new vulnerabilities on the web.
- Industry: Think Tanks
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Cerberus is a good, secure solution at a good price
Pros
the software allows for the creation of upload/download templates caled groups that can be applied to new users to make new account creation uniform, security permission will be identical for all users in that group. the advanced server security settings allow for disabling/enabling TLS 1.1, 1.2; as well as FIPS 140-2 cipher suites with some ease in the GUI.
Cons
The software uses a Windows .dll version of log 4j that limits the ability to set log rotation - max is 14, 30 days would be better. the ability to set this in the GUI would be a welcome addition.
Response from Redwood Software
Hey Robert, thanks for your review of Cerberus FTP Server! We're pleased you find Cerberus secure and are enjoying the features like grouping that save you time.
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Solid SFTP/MFT solution
So far our deployment experience has been very good. Everything is working as expected and the Event Manager has helped simplify our automation. Support has been very good as well.
Pros
The software is easy to install and update. Security and feature updates are regular. The software is very light weight compared to some of the competitors.
Cons
The interface is a little clunky and takes some getting used to, but is quite functional.
Reasons for Choosing Cerberus FTP Server
The software was difficult to maintain in our environment and security updates were very infrequent.Reasons for Switching to Cerberus FTP Server
The features and price were a good fit.Response from Redwood Software
Hello Shaun,
We're happy to hear that you're having a good experience with Cerberus, thank you for the review!
We appreciate your comments about the interface. If you'd like to submit a feature request, you can do so at this link:
https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Ease of use
Pros
Easy setup and administration. Our client use an automated procedure to upload files to our server and have had no issues.
Cons
There is nothing that I do not like about the software
Response from Redwood Software
Hi Ruben, thanks for taking the time to review Cerberus FTP Server! We're glad both you and your client have had an easy experience with setup and administration!
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Cerberus FTP Server is great and easy to setup and use, bugs free and comes with great support.
The software works well and don't encounter any issues so far.
Pros
Briefly, the sFTP function works well and easy to setup with very good documentation manual, and importantly the logging activities which are stored and segregated in daily log file which is very useful for troubleshooting with counterpart whenever there is reported issue and the log file will clearly show the login, receiving, removing and sending events.
Overall the interface is very user-friendly and that translates well into ease of use and maintains. Lastly but not the least is the pricing in comparison to other ftp server vendor in terms of functionalities namely control.
Cons
No option to create SSH key pair files for customer, and thus I have to use ftp voyager to generate these files.
Response from Redwood Software
Hi Shui, thank you for your review of Cerberus FTP Server! We're pleased to hear you find it easy to setup and use, as well as our in-house support team to be helpful. We appreciate your detailed feedback as it helps us to improve with every new version we release. If you'd like to share your comments of enjoying the SFTP functionality or the interface being very user-friendly with ease of use and maintenance. You can learn more about our resolve to creating SSH key pair files here https://www.cerberusftp.com/sftp-your-complete-guide-part-2-protocol-connection-and-authentication-process/
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
A Reliable Software
Pros
As a DSO (Distribution System Operator) we use the software (SFTP) to communicate important files and information to our customers (Gas Suppliers). In Cerberus FTP Server we have found the ease of implementation the reliability and security we needed.
Cons
There are no cons that could be addressed.
Response from Redwood Software
Hey Antonios, thanks for your review of Cerberus FTP Server! We're thrilled to hear you find Cerberus easy to implement, reliable and secure to meet your needs.
- Industry: Banking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Long time user
My business problem is to found a simple SFTP server, secure and also compatible with my solution infrastructure
Pros
The most feature I like is simplycity. less than one day to learn et setup the software to production.. very efficient
Cons
The price is a little bit more than, I want, and renewal is expensive I think so
Response from Redwood Software
Hey Nicolas, thanks for your feedback! We're happy to hear you find Cerberus FTP Server simple and easy to use for both you and your team.
- Used Daily for 2+ years
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Review Source
Been a happy user of CerberusFTP for many years now. Does what we need it to do.
Pros
Easy to use both for admin and users.
Can be customize and manage from server or webGUI is a plus with no hidden menus or hard to find items.
Cons
Updates can be a bit weird and have to update the settings for the service every time. Wish the reporting function worked a bit better
Response from Redwood Software
Hi John, thanks for reviewing Cerberus FTP Server! We're happy that you're happy with us and that you find Cerberus easy to use both for admins and users, customizable and manageable from server or web GUI. Thank you for sharing your issues, our latest version should address your reporting function issue, which you can update to here: https://www.cerberusftp.com/download/
- Industry: Computer Hardware
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Thes best of Cerberus FTP Server
Pros
I really like that it is a very friendly application, I can integrate it with the active directory, security and that the versions are constantly updated.
Cons
The amount of GB that I can provide to the user's folder is missing, that is, do not copy more GB than allowed in a folder
Response from Redwood Software
Hi Reina, thanks for your review of Cerberus FTP Server! We're happy to hear you find the interface of Cerberus friendly, secure, and easy to integrate. We appreciate your feedback as we constantly improve with every version release, so be sure you have the latest version.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Great value and great support
Pros
We have had some unique ftp needs (relating to LDAP authentication for accounts) and cerberus has been able to met them all. They support has been great, and they publish updates frequently.
Cons
It's expensive, but it is still a good value, as I could not find any better option that cost less. The support is well worth it to. I would highly recommend keeping an active subscription. But that's pretty standard for enterprise software.
Response from Redwood Software
Hi Paul, thanks for your review! We're glad to hear Cerberus FTP Server is able to meet your unique ftp needs with LDAP authentication for accounts.We're always looking to improve our FTP Server, and when we do, push out updates as quickly yet safely as possible. Our in-house support team appreciates your kind words as they strive to be the best in the business!
- Industry: Insurance
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Super easy implementation
Quite happy with the product
Pros
Very easy to install and set up. Stable and secure and especially mail for new files in folders is much appreciated by users.
Cons
The report module does not work as expected
Response from Redwood Software
Hello Peter, thank you for providing us feedback! We're thrilled to hear that Cerberus FTP Server was easy for you to install and set up, as well as being accessible and secure. We'd love to hear how we can improve the report module if you could submit further details here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Solid product
Great customer support
Pros
Reliability, support, ease of use, meets our requirements
Cons
There were no shortcomings with this software.
Response from Redwood Software
Hi John, thanks for your review! We're happy to hear that you find Cerberus FTP Server reliable, easy to use, and meeting all your needs. Our in-house support team is always happy to help you with any issues you may have!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Very stable and easy to use FTP server
Stable, easy to use, fair price and several prices/configurations for different needs.
Secure. Easy to by over the WEB.
Pros
I have used several FTP servers but the best solution, for my needs, is Cerberus by far.
I use Cerberus for only 30 users and with low traffic. I never used the server for a big number of user and high demand, so I can not comments about that profile. But I can say that for my goals is perfect and with fair price.
Response from Redwood Software
Hey Armando, thank you for your review! We're thrilled that Cerberus FTP Server is the best solution for your FTP needs, as we prioritize providing our three separate editions - Standard, Professional, and Enterprise, can meet every individual and company's needs and budgets.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall Good Software
Very Good FTP with data security.
Pros
User friendly GUI with very good security features
Cons
Reporting is not that much good, management will not happy on this
Response from Redwood Software
Thank you for the feedback, Avinash! We're happy to hear Cerberus FTP Server is meeting your needs, and encourage you to leave your thoughts on what you would like to see in reporting on our feature requests page here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Works great for us!
Pros
Active Directory integration is huge for us.
Event Manager is great as it allows us to launch PowerShell scripts upon certain actions.
Conceptually simple to understand.
SECURE DATA TRANSFERS
Cons
Can be fiddly to configure groups.
The UI changes somewhwat significantly from time to time.
Response from Redwood Software
Thank you for taking the time to leave a review! We're happy Cerberus FTP is working so well for you!