Cerberus FTP Server Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About Cerberus FTP Server

Cerberus FTP Server is an on-premise file sharing solution that helps small to midsize businesses manage file transfer with two-factor authentication and secure SSL encryption. The platform also includes IP whitelist/backlist and...

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Feature ratings

Value for Money
4.5
Functionality
4.7
Ease of Use
4.5
Customer Support
4.5

Browse Cerberus FTP Server Reviews

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Fábio
Fábio
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/02/2023

A powerful and reliable FTP Server

Pros

Cerberus FTP Server is a powerful file transfer software which support various protocols, such as FTP, FTPS, SFTP, HTTP and HTTPS, which have, by definition, secure layers to keep files save and encrypted.It also supports two-factor authentication, granting another layer of protection to data in transit.

Cons

Free trial only allows for 25 day use and no free license is available. Standard license supports most features, but can be coasty for low budget organizations.

Response from Redwood Software

Hello Fabio,

Thanks very much for your review! We're happy to hear that you're having a good experience.

Replied 15/02/2023
Verified Reviewer
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2023

Cerberus FTP Server is a Rock-Solid FTP Server Application!

Amazing support helped us when moving from a competitors product to get up and running.

Pros

I like how the web interface can sync with a secondary server to backup your configuration and users in case of a system failure.

Cons

I feel that some of the reporting could be more customizable.

Response from Redwood Software

We're happy to be able to help! Thanks very much for providing your review. If you'd like to submit a feature request for more reporting customization, you can do so at this link:

https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied 09/08/2023
Francois
  • Industry: Maritime
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
2
Customer Support
1

3
Reviewed on 04/06/2024

a once great product - until management became greedy

I will be cancelling with Cerberus and will never use them again - I do not support any company that believes a 430% increase in ok.

Pros

The software was easy to use - did what it said and it was priced well in the market.

Cons

Management decided to increase the price of the software by 430% !! - from $289 to $1536 - What used to be affordable software has now become insanely priced. It clearly shows that making money is all that is important to

Top Cerberus FTP Server Alternatives

Phil
  • Industry: Retail
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 20/12/2022

Cerberus FTP Server Review

Automated File transfer to 3rd parties, works great, providing confidence in it's daily operations. Is now running well with minimal maintenance checks required.

Pros

Comparative to other products, Cerberus is fully featured but straightforward to use due to it's full GUI functionality.The scheduling of transfers to specific destinations (aka Targets) was easy to create and get up and running in minutes.

Cons

There is an internal event log with a limited window of events, but for more detailed logging a SQL based installation is required.

Alternatives Considered

Titan FTP Server

Reasons for Switching to Cerberus FTP Server

The ability for client and server functionality

Response from Redwood Software

Hello Phil,

Thank you for your review! We're glad to hear that you're having a good experience.

If you'd like to suggest improvements to the event logging, you can do so via a feature request at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied 10/01/2023
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 12/05/2020

Best of Breed FTP server

I don't have to worry about our FTP server with Cerberus...it's always up and security patches are released in a timely manner. It is lightweight (I can serve over 1000 connections on 2 vCPUs and 6GB of RAM...I could server 700 of 3GB of RAM previously), unobtrusive, and really a pleasure to use.

Pros

Cerberus is extremely easy to setup, implement, and use. It is dead simple, reliable, user friendly, and straightforward to secure.

Cons

Not negatives, but missing features/improvable features:

I'd like the option to run servers in high availability (there is a sync option, but not quite the same).
I'd like to see more integration options for MFA (there are 2-3, but I'd like to see this expanded).
I'd like integration with Active Directory to be more straightforward, and the option to integrate Azure Active Directory.
The option to have a user account and admin account be the same. I realize there's some risk here, but that should be left to the organization to accept or avoid.

Alternatives Considered

Titan CMS

Reasons for Choosing Cerberus FTP Server

stability and capacity

Reasons for Switching to Cerberus FTP Server

Cerberus has a more pleasing workflow and aesthetic, and I think partially due to that, it seems to be easier for users to adopt and understand.

Response from Redwood Software

Thank you for your review and your recommendations! We appreciate them!

Replied 19/05/2020
Sai
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 10/09/2021

Great overall SFTP Product

Great product with reasonable pricing.

Pros

A sophisticated file transfer system with SFTP, https, and logging features for standard compliance.
A FIPS-validated secure file transfer server that integrates with AD and LDAP. Runs on Windows, easy setup, meets HIPAA requirements.

Cons

Permissions and customization of the product.

Alternatives Considered

CompleteFTP, GoAnywhere MFT and Titan FTP Server

Reasons for Choosing Cerberus FTP Server

Limitations with folder permissions and ppk's, web https access.

Reasons for Switching to Cerberus FTP Server

Better support team, pricing, software build and setup.

Response from Redwood Software

Thank you very much for the review Sai! We're pleased to hear that you're happy with Cerberus. If you have any suggestions for improving permissions and customization options, we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied 15/09/2021
Joshua
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 09/06/2024

One Stop Secure File Collaboration Service

Setting up user accounts is easy and file permission is easy to map at setup.

Pros

Active directory users are uploaded automatically when synchronized with the domain.
Easily managed and basic restrictions are set for user access with secure data transfer.
If the SSL certificate is not valid, the SFTP url will be down and not accessible.

Cons

Too expensive and License price is not fixed, always increasing every day.
There is no File approval process before users are allowed to download files.

Bob
  • Industry: Computer Networking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/08/2023

Provides a secure controlled enviornment.

Pros

Allows us to keep our file transfers in house. Provides SSL secure SFPT file transfers with complete loggin of all activity as we require.

Cons

Have zero complaints. Support is prompt and knowledgeable. Does everything we need.

Response from Redwood Software

Thanks very much for your review Bob, we're happy to hear that we've been able to support you with everything you need!

Replied 22/08/2023
Raphael
Raphael
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 18/05/2020

Usage of an SFTP solution

Very good product on a number of level: administration, security, reliability and possible setup for bridges between internal setups and other clients not in our environment.

Pros

THe number of options when it comes to security and possible setups gives Cerberus an edge on how implement and administer all FTP solutions in any Company's environment.

Cons

The update options and informations are not always very clear and some direct references to articles would be welcome when major changes are done.

Response from Redwood Software

Thank you for your review and your feedback!

Replied 01/06/2020
Priyabrata
Priyabrata
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 13/03/2018

Best FTP Server I have ever used.

Best software if you want to do some R&D regarding VFS. It'll provide every detail while you call the server.

Pros

I was looking for a FTP server which will support ApacheVFS. It not only supports this but gives a detail brief about how much time it takes to upload or download a file, how many hits happening in order to call the service, the size of the file..etc. All you have to do is start the server and call your service. It even won't consume much resource of the system, hence your system won't get slow if the server starts.

Cons

Feature wise it's great and simply awesome but it's a bit expensive for normal developer who is doing some personal R&D on different VFS.

Response from Redwood Software

Hi Priyabrata, thank you for your review! We're pleased to hear that you find Cerberus FTP Server's features great, fast, and efficiently sized.

Replied 12/01/2022
Michael
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2021

Outstanding SFTP Software

Uploading large amounts of files over the over the internet. Need it fast and secure. It does that

Pros

It is secure and continuously upgraded and patched. We need a product that keeps up with vulnerabilities and changing encryptions.

Cons

Should have more Logging settings available in UI. Had to hunt Knowledge boards to setup daily logs. Who doesn't retain logs. Overwrite should not be the default.

Response from Redwood Software

Hey Michael, thanks for your review of Cerberus FTP Server! We're pleased you find Cerberus secure and appreciate your kind words as we push out version updates consistently to continuously improve and address new vulnerabilities on the web.

Replied 15/04/2022
Robert
  • Industry: Think Tanks
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 22/12/2021

Cerberus is a good, secure solution at a good price

Pros

the software allows for the creation of upload/download templates caled groups that can be applied to new users to make new account creation uniform, security permission will be identical for all users in that group. the advanced server security settings allow for disabling/enabling TLS 1.1, 1.2; as well as FIPS 140-2 cipher suites with some ease in the GUI.

Cons

The software uses a Windows .dll version of log 4j that limits the ability to set log rotation - max is 14, 30 days would be better. the ability to set this in the GUI would be a welcome addition.

Response from Redwood Software

Hey Robert, thanks for your review of Cerberus FTP Server! We're pleased you find Cerberus secure and are enjoying the features like grouping that save you time.

Replied 15/04/2022
Shaun
  • Industry: Higher Education
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2022

Solid SFTP/MFT solution

So far our deployment experience has been very good. Everything is working as expected and the Event Manager has helped simplify our automation. Support has been very good as well.

Pros

The software is easy to install and update. Security and feature updates are regular. The software is very light weight compared to some of the competitors.

Cons

The interface is a little clunky and takes some getting used to, but is quite functional.

Reasons for Choosing Cerberus FTP Server

The software was difficult to maintain in our environment and security updates were very infrequent.

Reasons for Switching to Cerberus FTP Server

The features and price were a good fit.

Response from Redwood Software

Hello Shaun,

We're happy to hear that you're having a good experience with Cerberus, thank you for the review!

We appreciate your comments about the interface. If you'd like to submit a feature request, you can do so at this link:

https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied 10/01/2023
Ruben
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/12/2021

Ease of use

Pros

Easy setup and administration. Our client use an automated procedure to upload files to our server and have had no issues.

Cons

There is nothing that I do not like about the software

Response from Redwood Software

Hi Ruben, thanks for taking the time to review Cerberus FTP Server! We're glad both you and your client have had an easy experience with setup and administration!

Replied 15/04/2022
Shui Kee
  • Industry: Logistics & Supply Chain
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2017

Cerberus FTP Server is great and easy to setup and use, bugs free and comes with great support.

The software works well and don't encounter any issues so far.

Pros

Briefly, the sFTP function works well and easy to setup with very good documentation manual, and importantly the logging activities which are stored and segregated in daily log file which is very useful for troubleshooting with counterpart whenever there is reported issue and the log file will clearly show the login, receiving, removing and sending events.

Overall the interface is very user-friendly and that translates well into ease of use and maintains. Lastly but not the least is the pricing in comparison to other ftp server vendor in terms of functionalities namely control.

Cons

No option to create SSH key pair files for customer, and thus I have to use ftp voyager to generate these files.

Response from Redwood Software

Hi Shui, thank you for your review of Cerberus FTP Server! We're pleased to hear you find it easy to setup and use, as well as our in-house support team to be helpful. We appreciate your detailed feedback as it helps us to improve with every new version we release. If you'd like to share your comments of enjoying the SFTP functionality or the interface being very user-friendly with ease of use and maintenance. You can learn more about our resolve to creating SSH key pair files here https://www.cerberusftp.com/sftp-your-complete-guide-part-2-protocol-connection-and-authentication-process/

Replied 14/04/2022
Antonios
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2021

A Reliable Software

Pros

As a DSO (Distribution System Operator) we use the software (SFTP) to communicate important files and information to our customers (Gas Suppliers). In Cerberus FTP Server we have found the ease of implementation the reliability and security we needed.

Cons

There are no cons that could be addressed.

Response from Redwood Software

Hey Antonios, thanks for your review of Cerberus FTP Server! We're thrilled to hear you find Cerberus easy to implement, reliable and secure to meet your needs.

Replied 15/04/2022
Nicolas
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/12/2021

Long time user

My business problem is to found a simple SFTP server, secure and also compatible with my solution infrastructure

Pros

The most feature I like is simplycity. less than one day to learn et setup the software to production.. very efficient

Cons

The price is a little bit more than, I want, and renewal is expensive I think so

Response from Redwood Software

Hey Nicolas, thanks for your feedback! We're happy to hear you find Cerberus FTP Server simple and easy to use for both you and your team.

Replied 02/02/2022
John
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 23/08/2017

Been a happy user of CerberusFTP for many years now. Does what we need it to do.

Pros

Easy to use both for admin and users.
Can be customize and manage from server or webGUI is a plus with no hidden menus or hard to find items.

Cons

Updates can be a bit weird and have to update the settings for the service every time. Wish the reporting function worked a bit better

Response from Redwood Software

Hi John, thanks for reviewing Cerberus FTP Server! We're happy that you're happy with us and that you find Cerberus easy to use both for admins and users, customizable and manageable from server or web GUI. Thank you for sharing your issues, our latest version should address your reporting function issue, which you can update to here: https://www.cerberusftp.com/download/

Replied 14/04/2022
Reina
  • Industry: Computer Hardware
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/12/2021

Thes best of Cerberus FTP Server

Pros

I really like that it is a very friendly application, I can integrate it with the active directory, security and that the versions are constantly updated.

Cons

The amount of GB that I can provide to the user's folder is missing, that is, do not copy more GB than allowed in a folder

Response from Redwood Software

Hi Reina, thanks for your review of Cerberus FTP Server! We're happy to hear you find the interface of Cerberus friendly, secure, and easy to integrate. We appreciate your feedback as we constantly improve with every version release, so be sure you have the latest version.

Replied 15/04/2022
Paul
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/08/2017

Great value and great support

Pros

We have had some unique ftp needs (relating to LDAP authentication for accounts) and cerberus has been able to met them all. They support has been great, and they publish updates frequently.

Cons

It's expensive, but it is still a good value, as I could not find any better option that cost less. The support is well worth it to. I would highly recommend keeping an active subscription. But that's pretty standard for enterprise software.

Response from Redwood Software

Hi Paul, thanks for your review! We're glad to hear Cerberus FTP Server is able to meet your unique ftp needs with LDAP authentication for accounts.We're always looking to improve our FTP Server, and when we do, push out updates as quickly yet safely as possible. Our in-house support team appreciates your kind words as they strive to be the best in the business!

Replied 16/02/2022
Peter
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 13/12/2021

Super easy implementation

Quite happy with the product

Pros

Very easy to install and set up. Stable and secure and especially mail for new files in folders is much appreciated by users.

Cons

The report module does not work as expected

Response from Redwood Software

Hello Peter, thank you for providing us feedback! We're thrilled to hear that Cerberus FTP Server was easy for you to install and set up, as well as being accessible and secure. We'd love to hear how we can improve the report module if you could submit further details here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied 14/12/2021
John
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2021

Solid product

Great customer support

Pros

Reliability, support, ease of use, meets our requirements

Cons

There were no shortcomings with this software.

Response from Redwood Software

Hi John, thanks for your review! We're happy to hear that you find Cerberus FTP Server reliable, easy to use, and meeting all your needs. Our in-house support team is always happy to help you with any issues you may have!

Replied 12/01/2022
Armando
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/08/2017

Very stable and easy to use FTP server

Stable, easy to use, fair price and several prices/configurations for different needs.
Secure. Easy to by over the WEB.

Pros

I have used several FTP servers but the best solution, for my needs, is Cerberus by far.
I use Cerberus for only 30 users and with low traffic. I never used the server for a big number of user and high demand, so I can not comments about that profile. But I can say that for my goals is perfect and with fair price.

Response from Redwood Software

Hey Armando, thank you for your review! We're thrilled that Cerberus FTP Server is the best solution for your FTP needs, as we prioritize providing our three separate editions - Standard, Professional, and Enterprise, can meet every individual and company's needs and budgets.

Replied 14/04/2022
Avinash
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 16/05/2020

Overall Good Software

Very Good FTP with data security.

Pros

User friendly GUI with very good security features

Cons

Reporting is not that much good, management will not happy on this

Response from Redwood Software

Thank you for the feedback, Avinash! We're happy to hear Cerberus FTP Server is meeting your needs, and encourage you to leave your thoughts on what you would like to see in reporting on our feature requests page here: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Replied 13/12/2021
Stephen
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/05/2020

Works great for us!

Pros

Active Directory integration is huge for us.
Event Manager is great as it allows us to launch PowerShell scripts upon certain actions.
Conceptually simple to understand.
SECURE DATA TRANSFERS

Cons

Can be fiddly to configure groups.
The UI changes somewhwat significantly from time to time.

Response from Redwood Software

Thank you for taking the time to leave a review! We're happy Cerberus FTP is working so well for you!

Replied 19/05/2020
110 reviews