Serv-U FTP Server

4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Serv-U FTP Server

Serv-U File Transfer Protocol (FTP) Server is an on-premise collaboration solution by SolarWinds. The solution enables organizations to exchange files with trading partners. Key features include file management, user group creation and permissions management. Serv-U FTP offers a mobile device interface and web client to upload, view and download files. It also provides a drag-and-drop option to exchange files and create user groups. The solution allows users to send large files by using a built-in plug-in known as Web Client Pro. It also lets users send multiple files at once. Serv-U FTP enables organizations to define the number of maximum sessions on the server to avoid bandwidth throttling. It also helps with file transfer administration by enabling users to monitor sessions in real-time and view transfer statistics. Serv-U FTP is compatible with Windows, CentOS, Linux, Fedora, Ubuntu and OpenSUSE.
Serv-U FTP Server Software - Serv-U FTP Server photos
Serv-U FTP Server Software - Serv-U FTP Server transfer large files
Serv-U FTP Server Software - Serv-U FTP Server session statistics
Serv-U FTP Server Software - Serv-U FTP Server set limits
Serv-U FTP Server Software - Serv-U FTP Server admin view
Serv-U FTP Server video
Serv-U FTP Server Software - Serv-U FTP Server photos - thumbnail
Serv-U FTP Server Software - Serv-U FTP Server transfer large files - thumbnail
Serv-U FTP Server Software - Serv-U FTP Server session statistics - thumbnail
Serv-U FTP Server Software - Serv-U FTP Server set limits - thumbnail
Serv-U FTP Server Software - Serv-U FTP Server admin view - thumbnail

Serv-U FTP Server pricing

Serv-U FTP Server does not have a free version but does offer a free trial. Serv-U FTP Server paid version starts at USD 576.00/one-time.

Starting Price:
USD 576.00/one-time
Free Version:
No
Free trial:
Yes

Alternatives to Serv-U FTP Server

Serv-U FTP Server Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 17 View all reviews
Kurt
Kurt
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 05/04/2019

A great, full featured FTP/SFTP platform

Solid offering from Solarwinds!

Pros

Very robust platform with all the expected bells and whistles of a FTP server. Easy setup providing a number of different setup options (DMZ, Proxy, etc). Intuitive management console.

Cons

Honestly, since we've implemented a few months ago we have yet to run into anything we don't like.

Kurt
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 07/02/2022

Easy option for FTP access to anyone

Serv-U FTP gave us a quick way to share large, important documents with our clients. Ease of configuration and use a bonus!

Pros

The ease of use for my users was the best thing about this software. Once they are trained up, they could upload files and give outside users the correct permissions. The other thing I really enjoyed was the ease in which logs were configured to be emailed to us (with terms of service).

Cons

Upgrading, although easy, was always a bit time consuming. As little as it needed done, I always had to look up exactly how to do it before I tried.

Alternatives Considered

FileZilla

Reasons for Switching to Serv-U FTP Server

A browser based interface swayed us toward Serv-U over FileZilla.
Greg
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
2
Customer Support
1

1
Reviewed on 15/12/2017

They have the worst support i've ever experienced in my 15 years of IT.

None

Pros

Serv-U FTP is an after thought for SolarWinds if you call there support it in the other category in there list of products and its displayed in the support that they provide. They will submit your support tickets to there development team then you'll never get an update I have a critical support case that has been open for six months with no responds. I reached out to them 3 times a week no updates. Due to the lack of responds we had to migrate to GoAnyWhere MFT. Please know that im not ranting but im so frustrated with Serv-U FTP support or lack there of.

Cons

Please don't wast your time with Serv-U FTP, to get support from them i had to reach out to product management via linkedin because the normal path for support was not providing me with any answers. six months we had a ticket open with no answers, six months.

If anyone from serv-u would like to discuss please reach-out to me

Response from SolarWinds

Hello Mr. Philips,

We appreciate you taking the time to share your opinion.

We¿re sorry to hear about your experience in reaching our support team. We serve thousands of customers and we always strive to create the best possible experience for our community of IT professionals.

Our Product Management Team is reviewing your case and will reach out to you shortly.

You are also more than welcome to contact us via:
https://support.solarwinds.com/Success_Center

Sincerely,
SolarWinds

Replied 29/01/2018
Vallo
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2023

Popular and widely used file transfer protocol (FTP) server software developed by SolarWinds

The overall experience with this product is entirely positive. Product is available for Windows and Linux, providing flexibility for deployment in different environments.

Pros

Enables users to share files easily and collaborate on projects by providing a secure platform for file transfers. Supports automation through event-driven actions. For example, you can configure the server to execute certain actions when specific events occur, such as a file upload or download.

Cons

I can't point out any significant weaknesses in this software product !

Verified Reviewer
  • Industry: Internet
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 15/12/2017

Excellent FTP/SFTP/HTTPS file transfer server software that is Enterprise ready.

Excellent Enterprise-Ready File Transfer Server software. If you keep up with the new releases; you should be able to minimize any major security threats.

Pros

We really like the multiprotocol support including SFTP w/ SSH Key and/or Password Authentication, FTP (if you're stuck in the past) and HTTP/HTTPS is good for those users that can't figure out how to run a File Transfer Client on their machine. We utilize the database backend functionality to store our user authentication so multiple servers can share it. I've used Serv-U for > 15 years. It's my favorite Solarwinds product purchase; though we bought it from RhinoSoft back in the day.

Cons

Long ago, they didn't have a good automated user creation system for the database backend. We brewed our own solution using some guidelines they mentioned. I haven't looked to see if that has improved over the last 12 years or so. I'd also like to see a tool that can find individual or groups of full session logs related to a search string (user, or filename/directory). I brewed my own version of that as well. Perhaps they have something. The Solarwinds support site/community is tough to navigate; so it's hard to know what accompanying tools are available.

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