ShopXpert Reviews

5.0
Overall rating
Reviews

5.0
Overall rating
Reviews
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User Reviews Overview

About ShopXpert

ShopXpert is a retail operations management platform. It helps retail businesses streamline their operations, optimize productivity, and scale their business. ShopXpert caters to small and midsize retailers in industries like...

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Feature ratings

Value for Money
4.9
Functionality
4.9
Ease of Use
5.0
Customer Support
4.9

Browse ShopXpert Reviews

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Andrei
Andrei
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/12/2024

The ERP your dreamed of...

Overall I was very satisfied with what this software offers.

Pros

Everything that this ERP software offers is a game-changers for whatever industry you are in. I like that you can pick and choose the modules you would need for your ERP. Basically you pay for exactly what you need. Nothing more, unlike other software that offers you the full package with no pricing differences.

Cons

Even though this software is flawless, some modules have room for minimal improvements.

Tony
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Valtek precision

I wish this product was available long time ago. I’ve been in manufacturing business for 25 years and this software allows you to run a very efficient business leaving you with more time to concentrate on other projects. A++++++++ all the way around.

Pros

Being able to track everything at a glance. Makes everything so much easier from start to finish.

Cons

I couldn’t find anything that I didn’t like. It’s very practical and easy to use.

Dominic
  • Industry: Defense & Space
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 08/10/2024

ShopXpert Review

Fairly good overall experience with ShopXpert

Pros

What i like most about ShopXpert is the easy accessibility and ease of use while in ShopXpert.

Cons

From what i have gathered, the target pricing is not always accurate

Top ShopXpert Alternatives

Melissa
  • Industry: Defense & Space
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2024

ShopXpert, A Helpful Tool

ShopXpert has been a great tool to use to organize and display information with ease.

Pros

What I like most about ShopXpert is the filters for searches because it is helpful to narrow down information.

Cons

What I like least about ShopXpert is the random freezes when navigating through modules.

Larisa
  • Industry: Industrial Automation
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2024

Good experience with ShopXpert ERP

Pros

The variety and the modularity of the features. You can basically customize the way you want the app to work for your company's needs

Cons

There are small slownesses or downtimes when the app looks like it's updating or something like this. Being a web application, it's understandable.

Stefan
  • Industry: Building Materials
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/11/2024

No need to look somewhere else’s

They are responding very at your question and concerns, quality is above standards

Pros

ShopXpert are pay high attention to quality and never compromise quality

Cons

No problem occurred, but company it’s solid

Matt
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2024

Great ERP software

Overall I have been extremely happy. They offered a lot of support in the beginning when we signed up, which has made it a successful integration at our company.

Pros

The ability to quote jobs has made my life so way easier

Cons

Just the initial learning process. However after about a week of using the software I got totally used to it.

Andreea
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Great experience

It was just what I needed and easy transaction

Pros

Easy to shop. Overal great experience. Was able to get all my supplying done in one place. Managing it for me was the cherry on top.

Cons

Overall I had a great experience don’t have any cons to say.

Claudia
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/12/2024

Great product

Overall is a great product, very helpful

Pros

Allows your suppliers to sign up and submit bids though the app eliminating endless paperwork.

Cons

I would like this product to work faster

Jane
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2024

Greta company ! Quick and responsive

Pros

Really great communication. - fast response . Does not leave me hanging

Cons

There is not much I could say about this company
If you don’t want fast customer care then don’t come here

Estera
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2024

My best experience with ShopXpert

My overall experience with ShopXpert has been highly satisfying. The platform is easy to navigate and has a clean layout. It makes my job easier and allows me to manage and track suppliers efficiently. Customer support chat has also been responsive and helpful whenever I've had questions.

Pros

It has a user-friendly interface and the ability to access real-time data and reporting tools across various departments helps with decision-making.

Cons

I can't think of anything that I dislike. Everything has met or exceeded my expectations.

Jasmine
  • Industry: Defense & Space
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2024

ShopXpert review

Overall, my experience with ShopXpert has been consistent and comfortable to use. All of the features help keep the jobs organized, traceable, and categorized. It's really great for traceability and visibility but I believe notifications will make the app a lot better.

Pros

All information is easy to access. The "Logs" tab. This feature helps with traceability/visibility by showing which rep made the change, date and time it was changed, and the differences in detail. The "Documents" tab is another feature that I like. Documents are categorized in their designated job. This makes it easy to organize and pull any documents we may need.

Cons

There's no sound/banner notifications when receiving a message or a new task. When I am using the task feature it makes it difficult to know when someone has posted a new task. I need to check back every hour to make sure I didn't miss a new job or message.

Alondra
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/10/2024

ShopXpert is hassle free

It is a great platform to use! Very simple and direct!

Pros

It is user friendly with personalized features and easy navigation.

Cons

Nothing negative to say. The platform meets all the requirements to run smoothly.

Sanda
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2024

Highly recommended

ShopXpert has significantly streamlined our workflow. The app is user-friendly, yet packed with features that cater directly to the needs of machining professionals.

Pros

It’s reliable, efficient, and tailored to the unique challenges of the machining industry.

Cons

The app is quite complex and requires some time and effort to fully familiarize with its wide range of features and functionalities.

Ana
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 28/10/2024

User-Friendly

Overall, I like how well-organized the different tabs are, making them easy to navigate from one to another.

Pros

What I like most about ShopXpert is how user-friendly it is, making it easy to navigate with minimal training required.

Cons

What I like least about ShopXpert is that sometimes it takes a while for the page you're trying to access to load.

Claudiu
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/09/2024

Shopexpert the best

The experience with ShopXpert is largely positive, driven by its user-centric design and comprehensive features tailored for both consumers and businesses.

Pros

I was particularly impressed with ShopXpert's intuitive interface and comprehensive features, which made managing inventory, sales, and customer data seamless. The real-time reporting and analytics capabilities provided valuable insights into our business operations, allowing us to make informed decisions quickly. Additionally, the customer support team was highly responsive and knowledgeable, which made the implementation process smooth and hassle-free.

Cons

While ShopXpert is a fantastic software overall, one minor con is that there are so many features that it can feel overwhelming at first. It took some time for our team to explore and understand all the functionalities. However, once we got familiar with the system, it became an invaluable tool for our business.

Pustea
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 09/10/2024

Amazing software

Pros

ShopXpert offers a user-friendly shopping experience with an intuitive interface that makes product browsing and purchasing seamless. Its advanced search and filtering options make it easy to find items quickly.

Cons

One downside of ShopXpert is its occasional slow loading times.

anh
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2024

ShopXpert

Pros

very easy to use and the way to control the job

Cons

easy to keep track job go in and go out.

Estera
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2024

Best manufacturing software

ShopXpert is a solid choice for businesses looking to enhance their manufacturing processes. Its strong feature set and customization options make it a valuable tool for improving efficiency.

Pros

The software boasts a clean, intuitive interface that makes navigation easy, even for those who may not be tech-savvy

Cons

It should be added more types of Reports

Jonathan
Jonathan
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/08/2023

Transforming Our Manufacturing Operations for Success

Shopxpert emerges as an innovative solution revolutionizing manufacturing processes with cutting-edge technology. Seamlessly integrating into our existing system, it optimized our workflows and increased productivity through its intuitive user interface. The software's real-time tracking and advanced analytics empowers us to make data-driven decisions, thereby fostering continuous improvement. Shopxpert effectively manages our inventory levels, minimizing stockouts and excess costs. Its top-notch quality control module ensures consistent product standards, reinforcing customer trust.

Pros

As our business grew and expanded, the software effortlessly accommodates increasing demands and complexities. With its flexible architecture, Shopxpert has adapted to our evolving needs, supporting additional users, multiple locations, and expanded production lines without compromising performance. This scalability ensures that we can confidently rely on Shopxpert as a long-term solution that grows with us, facilitating seamless operations and sustained success.

Cons

There are non that can think of or have seen

Tirla
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/07/2023

A game-changer for JK Engineering

My overall experience with this software has been outstanding. It revolutionized our manufacturing process, seamlessly integrating quoting, order management, purchasing, inventory control, and quality management into a single, user-friendly platform.

Pros

The product's ease of use and smooth integration with our existing business were major highlights. Its user-friendly interface made it simple for our team to adapt quickly, and the seamless integration with our existing systems meant we could start utilizing its benefits right away without any disruptions. It's a remarkable solution that delivers on both functionality and simplicity.

Cons

While the software was an overall fantastic addition to our manufacturing process, if I had to point out something, it would be that there were occasional minor updates needed for certain features. However, the support team was incredibly responsive and always provided timely solutions. Their dedication to improving the software based on user feedback was commendable, and any concerns were quickly addressed. It's evident that the team behind the software truly cares about their customers' experiences, making it an excellent choice for our business needs.

Wesley
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2024

Works as intended, hard to beat

ShopXpert has helped my business bring in work and keep in touch with customers. Simple, but effective. Can't think of much to improve on.

Pros

Interface is simple and functional. Hard to beat that.

Cons

Sometimes I would not get email notifications for messages, but it could be a mistake on my end.

Emanuel
Emanuel
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/08/2023

Software Engineer's Perspective on ShopXpert

I have had the privilege of being one of the main software developers of ShopXpert, and I have had the opportunity to work closely to job shop [sensitive content hidden]
during the implementation of the software. As a software engineer who implemented this application, I am thrilled to share my positive experience with this game-changing tool for manufacturing job shops. I am proud to be part of a project that empowers businesses and enhances their operations. I highly recommend ShopXpert to any job shop looking to streamline their processes and boost productivity.

Pros

As the software engineer who took part of the development of ShopXpert, you can take pride in its numerous strengths and advantages, such as comprehensive functionality, intuitive user interface, performance and scalability, real-time messaging, flexibility, customization, regular updates and improvements.

Cons

ShopXpert is a remarkable application with numerous strengths, but every software product has areas for improvement. As a developer, our goal is to come up with new functionalities that will streamline the power of ShopXpert even more. Some areas would be: AI and predictive capabilities, multilingual support, offline functionality, advanced analytics, enhanced mobile experience.

Andrea
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/10/2024

Production Manager

Overall, this simplicity of ShopXpert is what makes it great. It is one of the best customer portals we have used.

Pros

We really enjoy how easy ShopXpert is to navigate. It doesn't take long to learn how to use the site; it's simple, organized, and easy to keep track of things.

Cons

When I first started using ShopXpert, I did not realize that I could flip through different parts on a PO. I think this function should be a little bolder, or maybe highlighted somehow so it's clear.

  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Streamlined Manufacturing Management with ShopXpert: A Game-Changer for Productivity

My experience with ShopXpert was great. It offers a great solution for managing manufacturing processes. It includes purchase orders and production tracking. The software is user-friendly and it was easy for my team to adapt. We had a good experience with customer support.

Pros

Our team was quickly accustomed to using the software capabilities, due to the software's user-friendly design.

Cons

New users can experience a steep learning curve when first using the software, but it is easy to contact customer service and ask for guidance.

30 reviews