StreetSmart Reviews

Pros

The ability to create and customize reports makes it very helpful for our business model. Not all companies in an industry need the same things.

Cons

It only allows data to be retrieved for the past 90 days. Sometimes we might need to go back a year and cannot do that. We have to print reports every 90 days and store them for older data retrieval.

Pros

I like the easiness of tracking deliveries and it's map set up to watch where my driver is going. We use this daily and it helps us keep in touch with our customers, so we can make sure we deliver on time.

Cons

It needs easier search functions. We've had issues finding completed jobs. I've noticed on the job map view, it doesn't show deliveries, when I know we sent out deliveries that day to certain locations.

Pros

The timecard functions are wonderfull, and so is the gps, and notifications. It lets me know if my guys are speeding, have gone out of their boundaries, or any other alerts I would like it to alert me to.

Cons

Sometimes it gets glitchy. We have had several occasions where it has said someone is in a different place than I knew they were, because I was with them.

Pros

Interface is very intuitive. Easy to use and access to basic features is a great plus, user friendly even for non-tech users.

Cons

Tracking miles and showing statistics for users would be a nice feature. The usage of battery is very high on android and iOS devices. I have been using it on both platforms and the app is a battery eater

Pros

Streetsmart provides us with the ability to ensur our orders are delivered with accuracy and integrity.

Cons

We have troubles with our SAP system communicating with streetsmart in a timely manner, causing delivery delays.

Pros

It is nice to be able to track my drivers. It allows me to keep customers aware of when their deliveries will arrive.

Cons

It seems to always be on about a 20 minute or more delay before it updates locations.

Pros

Ease of upload of daily data for our drivers.

Cons

Data is not logical for export. And sometimes takes effort to retreive the data

Pros

The software allows me to look at data as it is being entered. The ease of sorting and filtering in the software is a plus.

Cons

When opening individual documents on a page of many the software does not change color, stay on the stop you are looking at etc making it very difficult to print information when you need it one form at a time.

Pros

makes tracking orders easy, gets the job done

Cons

can't customize reports to accommodate my needs

Pros

Could based management.
Easy to download , install and set up

Cons

Battery drain
RAM consumption
No out of the box integrations provided to back end systems.

Pros

i like how clear the pictures show up after submitting them. I also like how many you are able to submit as well. instead of typing in the numbers you are able to scan the tickets with the bar-code feature.

Cons

sometimes the app doesn't submit pictures. the gps is not reliable and is not accurate. while on the website on the computer it randomly kicks you out and you have to keep re logging back on.

Pros

This software saves me time instead of tracking my work hours by writing on paper, Easy to understand and convenient...

Cons

That I don't get to know how many hours I worked per week until Monday, I would prefer to get a email/notification receipt by end of each day

Pros

I'M ABLE TO PULL UP THE INFO I'M LOOKING FOR AT A DROP OF A HAT. VERY EASY ACCESS. I FEEL EVERYONE AT SOME POINT OR ANOTHER SHOULD USE THIS SOFTWARE BUT ITS NOT FOR EVERYONE.

Cons

WHAT I LIKE LEASE ABOUT THIS IS IF YOU DON'T KNOW WHAT YOU'RE DOING WITHIN THE SOFTWARE IT COULD BE VERY DIFFICULT IT DOES REQUIRE MINIMAL TRAINING JUST SO YOU CAN NAVIGATE THROUGH.

Pros

No paperwork, all in the app. Able to see hours for the week. Timecards and work orders are all in one app that is iser friendly.

Cons

Sometimes slow to get work orders. And update information. Would be nice to be able to see your hours on a work order and review your storys.

Pros

Track somewhat efficiently. Allowed our guards to check in hourly to follow protocol. dispatchers were able to pull back data history and view live time reports

Cons

GPS drift. Caused text messages to be sent to the phone... sending around 700 in a day which would cause problems with the phone.

Pros

Easy to use, professional system. The work orders created is an easy process, we love the fact that we can convert the work orders into PDF documents for our refrence. It is a great back up material for us as a company and for our customers to provide information and proof of service.

Cons

A bit pricy, but over all a great software. You pay for what you get and the service and software are excellent.

Pros

The ease of our employees to use the app.

Cons

Unfortunately the gps cuts in and out so if you are looking at the duration for things it is very inaccurate.

Pros

The app is easy to use. It is easy to use for some of our not so techy employees

Cons

Some of it capabilities. Some of the things I am able to see.

Pros

ease of day to day tracking, close to realtime location and stop logging. This allows us to plan our next moves for our drivers

Cons

clunky route planning, it is difficult to plan a route unless you already know it. Entering individual stops (we have 60+ per driver a day) then making an efficient route is time consuming.

No live traffic updates

Pros

Easy to use, customer support is excellent.

Cons

Looses GPS connection when indoors but have to hit the Refresh button to pick up connection again.

Pros

I like how StreetSmart provides current statuses for all jobs throughout the day. Very convenient!

Cons

The application shuts down daily on me, and I have to login again each time.

Pros

Good reporting, easy to gather information from the forms

Cons

Difficult to use, forms are clunky when in the field. Hard to go back in the form when in the app

Pros

It is easy to assign jobs, view jobs and track employees with this software.

Cons

It is not always intuitive to the employee on how to access and move through assigned jobs.

Pros

The software enabled me with GPS Tracking

Cons

The staff dislikes being tracked by GPS and having to check-in/out.

Pros

Great solution for my employees in the field.

Cons

There aren't any cons that I have encountered, My staff has not reported any either.