StreetSmart

4.2
Overall rating
Reviews

4.2
Overall rating
Reviews

About StreetSmart

StreetSmart is a cloud-based administrative management solution for large and midsize field service companies. StreetSmart enables users to manage jobs, forms, timesheets, mileage and routes. The system can be accessed via the StreetSmart iOS and Android mobile apps or on a desktop computer. Users can track mobile-worker locations, job activities and shift information. Dispatchers can manage jobs dispatch with either the StreetSmart software or through an integration with Microsoft Outlook. The StreetSmart mobile app allows field-service technicians and managers to collect data and submit reports from the field. StreetSmart offers modules for functionalities such as mileage tracking, timesheet management, jobs, forms and more. Users can purchase the StreetSmart bundle of integrated modules or select the functionalities that suit their business needs. Annual and monthly subscriptions are available.
StreetSmart Software - StreetSmart mobile app menu
StreetSmart Software - StreetSmart workers
StreetSmart Software - StreetSmart map view
StreetSmart Software - Mobile jobs list
StreetSmart Software - Mobile invoice
StreetSmart Software - StreetSmart mobile app menu - thumbnail
StreetSmart Software - StreetSmart workers - thumbnail
StreetSmart Software - StreetSmart map view - thumbnail
StreetSmart Software - Mobile jobs list - thumbnail
StreetSmart Software - Mobile invoice - thumbnail

StreetSmart pricing

StreetSmart does not have a free version but does offer a free trial. StreetSmart paid version starts at USD 9.95/month.

Starting Price:
USD 9.95/month
Free Version:
No
Free trial:
Yes

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StreetSmart Reviews

Feature rating

Value for Money
4.0
Functionality
4.0
Ease of Use
4.2
Customer Support
4.2
5 reviews of 108 View all reviews
Douglas
Douglas
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
2

3
Reviewed on 15/03/2018

Meets our needs and one of the few that can for the price range.

Pros

The ability to create and customize reports makes it very helpful for our business model. Not all companies in an industry need the same things.

Cons

It only allows data to be retrieved for the past 90 days. Sometimes we might need to go back a year and cannot do that. We have to print reports every 90 days and store them for older data retrieval.

Response from StreetSmart Mobile

Douglas,

Thank you for providing feedback on StreetSmart. It is important for us to know that our product is affordable and still offers the ability for you to customize reports to meet your specific needs.

Your comments have also been forwarded to our product management team for further review.

Thank you for your business!

Replied 22/03/2018
Marty
Marty
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 22/03/2018

We use this program for our delivery trucks and it's works great!

It's a great set up for tracking deliveries.

Pros

I like the easiness of tracking deliveries and it's map set up to watch where my driver is going. We use this daily and it helps us keep in touch with our customers, so we can make sure we deliver on time.

Cons

It needs easier search functions. We've had issues finding completed jobs. I've noticed on the job map view, it doesn't show deliveries, when I know we sent out deliveries that day to certain locations.

Response from StreetSmart Mobile

Thank you Marty for your feedback of our StreetSmart app and workforce solution.

We are happy to hear that StreetSmart continues to an effective way for you to track deliveries to meet your customer's expectations.

Your suggestion has been forwarded to Graybar's engagement manager and our product team for followup.

Thank you again!

Replied 02/04/2018
Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 15/03/2018

Great service. It has tons of functionality in it.

Lets me keep track of my guys, Makes it so that the guys don't have to remember what they did on a job, or how long they worked on a job.

Pros

The timecard functions are wonderfull, and so is the gps, and notifications. It lets me know if my guys are speeding, have gone out of their boundaries, or any other alerts I would like it to alert me to.

Cons

Sometimes it gets glitchy. We have had several occasions where it has said someone is in a different place than I knew they were, because I was with them.

Response from StreetSmart Mobile

Thank you for your review! We are pleased to hear that the time card and GPS capabilities are helping your field operations be more informed and efficient.

If you experience any product issues, please contact our 24/7/365 customer support team for assistance at [email protected]

Replied 19/03/2018
Verified Reviewer
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 15/03/2018

Work so good I never had to contact support

Pros

Interface is very intuitive. Easy to use and access to basic features is a great plus, user friendly even for non-tech users.

Cons

Tracking miles and showing statistics for users would be a nice feature. The usage of battery is very high on android and iOS devices. I have been using it on both platforms and the app is a battery eater

Response from StreetSmart Mobile

Thank you for your feedback on StreetSmart.

It is good to hear the solution is intuitive - even for non tech users and that everything runs so smoothly you never have to contact support!

We have forwarded your suggestopms to our product management team for review.

Thanks again for your review!

Replied 22/03/2018
Verified Reviewer
  • Industry: Wholesale
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/03/2018

Functionality Sound

Pros

Streetsmart provides us with the ability to ensur our orders are delivered with accuracy and integrity.

Cons

We have troubles with our SAP system communicating with streetsmart in a timely manner, causing delivery delays.

Response from StreetSmart Mobile

Thank you for reviewing StreetSmart! We are glad to hear you find the product helps ensure orders are delivered on time. We offer professional services that may be able to assist your SAP team on data transfer questions. Please contact [email protected] for any assistance.

Replied 22/03/2018

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