User Reviews Overview
About Lusha
Lusha's intelligent go-to-market platform delivers the data and insights you need to reach out to your ideal customers at the right time, every time Get accurate, direct contact information with Lusha’s prospecting platform and...
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- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Great for finding targeted leads
Good - easy to get up and running with it - I was pulling leads out within 15 minutes.
Pros
Able to search for leads and filter down by lots of different categories, usual ones like company, location, seniority, but also technologies used, and very granular.
Very easy to use.
Cons
The "unlimited emails" are actually 2000 per month on the plan I'm on.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Amazing contact-finding tool
Lusha has given me the tools I've been looking for for a fair and reasonable price. The free account gives me an amount of credit to be used, but whenever needed, I can simply buy more credits.
Pros
The Google Chrome extension works well and gives me the information I need. In addition to a resourceful business database, the website is complete with a great range of information displayed in a simple and easily readable layout.
Cons
Last month I faced a little misinformation in Lusha. While looking for the contact details from LinkedIn, I noticed that the telephone number on the website was different from that on the extension. After contacting the support, they've told me that sometimes this kind of problem happens because their database is poorly integrated.
Reasons for Choosing Lusha
It offers better info for searches related to geography and sector.Switched From
RocketReachReasons for Switching to Lusha
Lusha has better trustful information, good value for money on top of showing you what data points they have before credit usage, letting the user decide whether spending credits on that information is worth it or not.- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
If you need to look for info to prospecting, look in other place
Not great, it is one of the biggest dissapointments
Pros
It has some info, and you can get contacts.
Cons
Not many users in the database. Constantly disconnecting and loging out. Very annoying to login every time you need to use it.
Top Lusha Alternatives
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Useful for Contact Discovery, but Needs Refinement
Lusha has been a helpful tool for lead generation, though it’s not without its limitations. The contact data is generally reliable, but the platform could expand its reach and refine the credit system to offer more flexibility.
Pros
Lusha provides accurate contact information, making it easier to connect with key decision-makers. The integration with LinkedIn is particularly helpful for sales outreach.
Cons
The database can be limited for certain industries, and the credit system can be restrictive, especially if you need to access a lot of contacts frequently.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Cost Effective
Pros
Lusha is a straight forward solution that offers value for money. Compared to expensive competitors it does a fairly good job. Some of the data could be better however it is grate product for speeding up the time taken to find information and generate leads.
Cons
Quality of the data could sometimes be better however for the price its value for money
Reasons for Switching to Lusha
Price mainly. Fora smaller company the other options are extremely expensice- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Easy-to-use data enrichment platform with flexible pricing
Overall, the platform is easy to use and has a lot of cool features. I would say the data enrichment piece seems to be at least 75% accurate if not more. I do wish that on our plan I am able to upload a CSV of names and companies and have it automatically enrich all of that data instead of having to go one-by-one.
Pros
Lusha is an easy-to-use lead generating and data enrichment platform. It's a great tool for me as a marketer who doesn't have a sales team and works for a small company trying to get a sales motion in place.
Cons
I don't like that the credits are use-it-or-lose-it. As a small company in a tough economy, our budgets are constantly fluctuating. I paid for a certain amount of credits but due to competing priorities, could not keep up with using them. Then, we had to downgrade our subscription based on cost cutting. Since I already paid for the credits, I feel like I should have been able to use them whenever I wanted even after downgrading (and then just not get more new ones).
- Industry: Wireless
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Happy Lusha Customer
really easy relationship with lusha.
account team very helpful and responsive.
the tool itself is easy to use with a clear UX
Pros
helps me get contact info of prospects I wouldn't otherwise get
it is quite accurate
nice UX
Cons
doesn't always have the contact details of the profile that I want more info on.
perhaps, that could be down to the individual's privacy settings though.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Lusha Review
Lusha has indeed helped my company In gathering data, massive data, and relevant data, Lusha can be integrated with LinkedIn which is one of the features I love the most as this helps us see the profile of the targeted prospect and better position our approach to them
Pros
Lusha helps us gather relevant data, which assists us in reaching out to prospects and converting them to Clients, I also like its Integration with LinkedIn that in itself is a plus because every profile you click on, just brings out the data of that person if available.
Cons
Well out of 50 data gathered 2 or maybe 4 out of the emails or phone numbers could be the wrong person but that's all cons about them, it's usually minimal compared to other competitions, I can say I recommend Lusha.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Lusha for Sales
Overall, Lusha is a great product for sales teams in order to get prospects contact information. It has been really beneficial in my outbounding efforts.
Pros
Lusha is a great tool to scrape prospect phone numbers and emails - I use it daily for my outbounding efforts
Cons
The only thing I disliked about Lusha is the fact that the number appeared to be incorrect a little more than I would like
- Industry: Market Research
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
It is a very great contact discovery tool
It was really good and user friendly as well
Pros
Reliable contact information provided and it's easy to use and integrate.
Cons
Not all information is there in the platform
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Data
I give it excellent because of good relationship with users
Pros
I use it as email verification tool and easy to use
Cons
Email are verified and automatized.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Good tool for fetching bulk email addresses in Lead generation
I used Lusha for fetching email Ids in bulk which can be very helpful ahead also in my campaigns
Pros
Lusha fetches email addresses in bulk at a one go with their export option as CSV which makes the work more easy.
Cons
They don't give that trustable emails which I can simply import to my email campaigns. I ran their emails through verification tool and there were lot of risky and undeliverable emails.
Response from Lusha
Dear user, we appreciate the review and honest feedback. We're glad you enjoy our enrichment capabilities and recommend trying the CRM enrichment capabilities as well for a more automated experience. Thank you for the verification feedback, we're taking data freshness very seriously at Lusha and your comment has been delivered to our data team for further investigation.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
B2B Lead Generation and Nurturing Tool
Pros
Have been using the paid version of this since more than 6 months and it provide the detailed contact information and allows us to save the same as well in the list.
Cons
Sometimes I have faced a downtime while using Lusha.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Be careful!!
Lusha changed their pricing and offering. Didn’t alert existing customers to the changes. When I asked they said it was my responsibility to check and decide on what deal I wanted. I was paying three times the current deal for a quarter of the access (I had been loyal for too long. Who should choose to do that? Unconscionable and tardy business practices. Stay away. Plenary of alternatives out there.
Pros
Was reasonably accurate for the information they could provide.
Cons
Shoddy customer service. Sneaky practices around ensuring customer got the right deal. The credit you accrue aren’t actually yours. They disappear when you step away from the service. So you don’t get to use them even though you already paid for them.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Good for Prospecting
Pros
Helps in finding out contacts and email id's, the tool is pretty easy to use
Cons
Data needs to updated, as sometimes we do come across contacts that are old
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
The best data extraction tool to reach out to Target Audience
We find as a useful tool to build our "owned" audience and databases who we can reach out to through various marketing campaigns and initiatives.
Pros
We use it for data extraction through LinkedIn so that we can generate more qualified leads and get better ROI on our Marketing Campaigns.
Cons
There're many key contacts whose email ids are either not available through Lusha or they're not their official email IDs. Thus the authenticity sometimes suffers due to that and also causes a delayed response.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Easy linkedin tool for contact info
for a rep who does minimal prospecting for NEW contacts, its a great free tool to have. If I did not work with mostly existing relationships then I would totally pay for the full tool
Pros
super easy to setup and use, doesnt get in the way
Cons
sometimes during periods of heavy prospecting its easy to hit limits
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Lusha Review
I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have been using Lusha to check my emails, write reports, and search for information for presentations. The app is intuitive and easy to use while offering a high level of customization.
Pros
I love the interface and how it's designed to be user-friendly. Everything is well thought out and there's no way I can imagine any other app that provides a better experience for users.
Cons
I wish Lusha had less features. It's too complicated for me to use.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
My prospecting efforts were revolutionized once I started using Lusha
Pros
I LOVE the fact that it works SO WELL! Moreover, the team is super helpful whenever I face technical issues or need help
Cons
The permissions that the extension asks for make me unconfortable - and my cybersecurity team did not allow me to use it, so on my corporate computer I am only allowed to use the Prospecting Dashboard
Alternatives Considered
Kendo Email Finder- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Good and easy too to enable easier prospecting
Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has become indispensable.
Pros
Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.
Cons
It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.
Response from Lusha
Thanks Kristy!
Appreciate you highlighting the review feature. We do look and factor those reviews, but we can always improve.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Lusha - a nice tool that is a work-in-progress
Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).
Pros
The ability to pull contact details for LinkedIn members can save hours a week on searching manually.
Cons
The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented.
It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.
Response from Lusha
Hi Glenn,
Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.
- Industry: Market Research
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Lead Generation- always prefer Lusha
Pros
User friendly interface and very easy and convenient to use
Cons
Their price and seats limitation. They should increase the seats limitation in the packages.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
One of the best Enrichment tool which can be used by any industry
Pros
Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM.
Cons
As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Lusha Review
I'm mostly using the direct number service which resulted in more conversations and thus more conversions
Pros
Direct numbers being the need of an hour, lusha is exactly catering to that. Very user friendly.
Cons
Replacement of incorrect numbers should get introduced in the system.
Response from Lusha
Thanks for the feedback Rajat!
Glad you're enjoying the platform, and we're working on some updates and features that should bring up better results and improve the feedback process.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Lusha is the basic necessity for SDR prospecting
I need it so I use it.
Could be better, but overall it does what it supposed to do
Pros
Integration into LinkedIn is very easy and comfortable to use.
Most of the time I get some information on a potential prospect.
And most of the time it is pretty accurate
Cons
Integration into CRM system is not applicable.
No automatic import into company's CRM.
Part of the time the information is not correct and there is no validation tool
Response from Lusha
Thanks, Gil!
Improving the CRM integration is a major focus for us and there are some potential game-changer updates coming out soon.
Thanks for the honest feedback!
