Recruit CRM Reviews

Pros

Excellent Recruitment Platform which is constantly updated and improved. Always with the recruiter in mind, no hidden costs or extra plugins that need to be paid for. Robust support for Zapier which means you can build these amazing workflows. They also have a team that can help you develop custom workflows too, normally this would cost a lot of money getting developers involved. Very fast support and friendly people.

Cons

Some small quality of life improvements are in the pipeline which will improve the platform when they are live. We are a visual industry so better support of landscape format resumes and portfolios would be useful.

Pros

Recruit CRM is constantly evolving and the whole team is always very supportive.

Cons

Some feature yet to be enhanced are still a bit rigid, but it will be sorted out really soon I heard !

Alternatives Considered

Reasons for Choosing Recruit CRM

Switched From

Reasons for Switching to Recruit CRM

Pros

Kanban view is the most useful for me so I can figure out where people are at and what I need to do.

Cons

when you look at the dashboard kanban view sometimes it shows you fields you cannot drag to because it's only available for certain roles.

Pros

It looked like it could do everything, but it can't, and the [SENSITIVE CONTENT HIDDEN] will gaslight you when you hold him to his word

Cons

I started speaking with the [SENSITIVE CONTENT HIDDEN], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster.

This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running.

I spoke to [SENSITIVE CONTENT HIDDEN] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me...

Pros

I’m a big fan of this CRM because it’s tailored specifically for recruiters and agencies, making it incredibly user-friendly for our needs. One of the standout features is the ability to create and manage pipelines, which allows you to track candidates throughout the entire recruitment process. You can quickly change the status of candidates as they move through different stages, keeping everything organized and up-to-date. Additionally, when you open job listings, there are a lot of customization options available, so you can adjust everything to fit the specific requirements of each role. Overall, it’s a powerful tool that simplifies and enhances the entire recruiting process.

Cons

There are a few features in the system that we don’t use, but that’s to be expected since every company has its own specific needs. What works for one might not be necessary for another. Every now and then, we do encounter some minor bugs, but it’s not a major issue because their customer service is always quick to respond and very helpful in getting things sorted out. They’re really committed to making sure everything runs smoothly, which makes a big difference in our overall experience with the platform.

Pros

Usability, easy overviews of candidate profiles

Cons

Reporting function and filters, it’s not as straight forward as I would expect reporting to be. Not always clear where to go to find certain reports.

Pros

It has an automated worklflow and task management and unified candidate and client management.

Cons

there are limited customization options and only basic reporting.

Pros

It has a lot of features, automations, and sections that can be customized to fit our needs + the support is always on point and super helpful. They also always strive to apply new features based on our recommendations/needs.

Cons

- The level of customization via API is not very straightforward due to several deficiencies.
- The interface can be somewhat uncomfortable to use.

Pros

Customizable and user-friendly, with 24/7 IT support that’s always eager to improve.

Cons

I would like the option to include interview or meeting notes directly within each event, as well as dropdown menus that filter options based on previous selections. For example, if I select 'Finance' in one field while speaking to a candidate, the next dropdown should display only finance-related roles rather than roles from all disciplines

Pros

It is a very powerful tool, and you get to see all your HR assets very quickly and easily.

Cons

Some views are not very effective, and I don't get some options

Pros

The ability to set up and account and start configuring it to my specific needs on day 1 was huge for me. I tend to not like having to schedule and sit through a live demo prior to getting to start playing around with the platform. I like it when they are intuitive and when the product can speak for itself.

Cons

Sometimes the search functionality hasn't been as accurate as I would like. The nice thing though is that when I mentioned this to my customer success rep, it was already on the docket. That was about a month ago and she told me they are currently working on that functionality on the backend and will let me know when the updates have been deployed.

Alternatives Considered

Reasons for Switching to Recruit CRM

Pros

The customer support at RecruitCRM is second to none. They are so quick with getting back to you if you need help and [sensitive content hidden] was always available to schedule a call with us when needed. I also love their Roadmap - they really take feature requests into consideration and love getting your feedback.

Cons

Probably the inability to customize certain aspects of the CRM.

Alternatives Considered

Reasons for Switching to Recruit CRM

Pros

It's intuitive and has all of the features we need.

Cons

I struggle to find something that I don't like about the system.

Pros

Excellent support from Recruit CRM throughout migration, right through to rolling out RCRM company wide. Technical advice was excellent and using customized fields to assist us and give us more visibility on all the data that was imported from our older CRM system. Dedicated Account Manager which is very beneficial.
Setting up roles and teams in RCRM to facilitate the levels required in our Company. Responses to all requests have been dealt with very fast and continuous updates provided if requests have gone to the Product & Development team.
The feedback from the overall team is very positive as they all get used to RCRM and functionality of this new system.

Cons

As we are new to Recruit CRM, nothing springs to mind at present, as we have all the functionality that we require and operate our Recruitment and CRM Software.
Only thing missing, no map available for radius searching.

Pros

A friendly user interface prioritizes the user's needs and aims to make their experience enjoyable and efficient. A clear and intuitive interface improves user satisfaction and reduces the learning curve. It utilizes familiar design patterns, icons, and labeling to guide users through tasks and maintain consistency. Additionally, a friendly user interface offers visual cues such as contrasting colors, well-organized layouts, and appropriate typography to enhance readability. Furthermore, it provides helpful feedback, such as progress indicators, error messages, and tooltips, to assist users in their interactions and also de AI assist on the comments.

Cons

The reporting needs to improve due to the fact when you pull a report and you have it set a certain fields. it still bring all the fields back even the ones that were not selected.

Pros

RCRM is a complete solution for the recruitment and tracking system of employees and applicants.
It has grown while my company has had more needs and has been responding to each of our needs.
We feel a partnership with RCRM.

Cons

We really miss the possibility of also having an integrated payment system in RCRM.
We are investing our resources in integrating it with a third party that we use to manage Payrolls.
It is tremendously important that both systems are integrated for reporting, etc.

As our company has grown, the system has become more expensive so that it is no longer an economical solution for our needs.

Pros

Very robust functionality, great support during onboarding and configuration, multi-language User Interface (we have non-US team members that really like being able to work in their native language)

Cons

No real complaints. No software is perfect but RCRM meets our needs and has been embraced by our entire team.

Pros

The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly

Cons

There is only one little bug, the green light that each candidate has to be seen by the client goes on when you click parse and assign, that should be correct it, it also happens with other buttons, the greenlight should turn on ONLY when you click on it, should not get turned on when clocking other things

Pros

I like how easy it is to use. I was able to learn this system pretty easily. As a recruiter, this is huge as there was no delay in my day to day operations while integrating this system.

Cons

There are certain little things that are a pain. This is mostly with having to add the state to the location on jobs or having to manually add a contact to jobs as well.

Pros

I love how easy it is to use and learn, And that you don't have to manually add all the data when entering candidates. Also, our account rep Rutvik is always helping me and my team when we need help and he is always available.

Cons

It doesn't have a texting feature, but other than that it's great!

Alternatives Considered

Pros

It's user friendly, easy to use and navigate

Cons

I can't use all the features that usually the mailbox has. Like, I can't delete or move emails

Pros

easy, great user-experience, customizable, incredible customer support and contact

Cons

Sometimes extra push is needed to meet promised customizations in time

Pros

It has an unlimited free trial and it is easy to use, also it has a Chrome extension for LinkedIn sourcing.

Cons

That is has limited interviewing tools.

Pros

I love that it's self-explanatory. Yes, I did a demo call but I feel like I learned a lot by just using it.

Cons

Not sure what I don't dislike yet about the system

Pros

Customer service is fantastic! I have never waited in a cue or not have my question answered in a timely manner. I really like when the team sends me videos so I have those as a reference.

Cons

With any tool you can always think of ways to improve but so far the road map is in line with improvements we have wanted to see.