UserLock Reviews

Pros

In a flash, I can control my users login experience, communicate, find/identify users computers and remote in for support. No more searching DNS for IPs or running web filter reports just to identify my users device. I can give different IT team members just the amount of access they NEED to do the job. Reliable! It's just always there for me I can't imagine working without it now.
Support for me in the USA is no problem, always professional, timely and knowledgeable.

Cons

Honestly trying to think of something to list as a con, any issues I ever had were diligently addressed to my complete satisfaction.

Pros

UserLock is very easy to manage. There is generally no periodic maintenance required, you just configure it and let it do it's thing. The support and sales teams have been fantastic when we do engage them which is rarely.

Cons

That it relies on ping to talk to endpoints.

Pros

Ease of use
Ability to use SQL server for the backend
Functionality
Good Value for money

Cons

Good for small to medium size businesses, don't know how it would cope at Enterprise level.

Pros

We have been using UserLock for several years to protect servers not connected to an Active Directory. We really enjoy the product. Their sale and after sale support is perfect.

Cons

Don't have any issues with Userlock. The software functions exactly as promised.

Pros

Have used the product for years and it meets all our requirements.

Cons

I have nere had any issues with the product.

Pros

Ability to allow users concurrent logins based on specific requirements like at specific times and on specific workstations.

Cons

Sometimes user workstation login info does not get updated in Userlock database or it takes more time when workstation is at a remote location.

Pros

It does all the heavy lifting, collects the logs for all of the events that are used to track user activity. It provides multitude of security features that are easier to use than a dated AD interface.

Cons

Reporting is slow and poor. Data integrity was a slight issue at a time - Great software dont get me wrong but we were better off coding our own reports from the SQL database - the information is there, there just is not enough flexibility in reports.
No web interface with reports - means sending emails and PDF files. In a modern world we thrive to reduce email traffic and give users/admins reports on demand. Again had to build own web interface for on demand reports.

Pros

Its easy to use and very stable. Install, configure and not much maintenance.

Cons

Nothing, its all nice. I have found nothing to not like.

Pros

The tool is very useful for increasing security, and has features that are very difficult to find in other solutions such as controlling Windows IIS sessions.

Cons

Maybe the setup documentation can be better and more accurate.

Pros

The ability to see "live" failed logon's or incorrect passwords.
The ability to centrally manage controlled logoff enforcement across the company
The ability to determine which devices users could log into, along with how many simultaneous logons.

Cons

Different departments in our company have different requirements for logoff enforcement. Unable to set that by department or group - only global setting.

Pros

Easy to install and configure
Auto roll out of agents is a great feature (Make sure to have all the settings correct on the systems)
Level of detail recorded is fantastic
User interface is simple and easy to use.
Great customer support.

Cons

Report exporting to email limited to PDF, excel would be nice.
Lack of web portal interface to run reports from.
Limited ability to customise reports in default settings.

Pros

UserLock was easy to install and upgrade. Configuration was fairly simply for our small business Windows AD environment.

Cons

We found inconsistent issues with remotely-connected users (VPN) who were being blocked erroneously.

Pros

Really useful for adding additional security into a AD domain. Fills a few gaps in AD, which are really useful.

Cons

Reporting can be a bit slow. More logging would be good, of services like webmail access.

Pros

User friendly, powerful, silent agent, and of course it's work.

Cons

If don't buy subscription, when The Windows Server upgrade to new Version, the Userlock Software son't be functional anymore.

Pros

The ability to control where users can log on and ability to limit to time periods. Worked well in our educational establishment where users had restricted access to the network and shared accounts this software prevented users login in multiple times to circumvent the restrictions. It also allowed used to identify which computers where used regularly and at what times allowing us to identify cost savings via not replacing hardware or via energy savings.

Cons

Not having an app available for Mobile devices when out on the move.

Pros

The administrative interface is modern and easy to use. The configuring of multiple policies against different security groups is easy and allows us flexibility according to our specific business.

Cons

It would be great if the software took care of some pre-reqs on the client side automatically; eg. enabling the remote registry can easily be done with a powershell script. This would make deployment even easier.

Pros

UserLock provides an easy way to prevent multiple log-ins. It is straight-forward to use and cost-effective.

Cons

User interface can sometimes be unintuitive.

Pros

Easy to handle, great customizable reports.

Cons

Using whole functionallity needs roll out for ervery user.

Pros

Simplicité de déploiement et compatibilité totale avec les services cruciales de nos clients. Simplicité de mise en place pour les utilisateurs et service d'aide intégré dans le processus d'enregistrement. Rapporte une couche de protection de la surface exposé vers internet. Nous donne une vision claire des accès, leur état de sécurité et la capacité de verrouiller en temps réel les menaces.

Cons

Pour l'instant je n'ai pas encore rencontré une limitation par à port nos besoins.

Pros

La possibilité de mettre en place le MFA sur tous les types de connexions (Session utilisateurs, VPN, WiFi, IIS) avec des standards du marché (TOTP/HOTP) mais aussi en Push via mobile.
La vue globale sur toutes les connexions, que le MFA soit appliqué ou non avec éditions de rapports sur les temps de connexion, les origines, postes, ...
Documentation disponible très riche et support ultra réactif

Cons

Ne peut pas être utilisé pour le MFA ADFS et SSO pas encore assez abouti.

Pros

Simplicité d'instalation et d'utilisation
Outil complet et convivial
Support de la langue française
Suport en français

Cons

RemoteApp demandrait un peut plus d'attention car il est de plus en plus utilisé dans les application métiers hébergées

L'adhésion au MFA devrait pouvoir se faire au moins pour le HTML5. C'est juste la redirection sur le formulaire d'adhésion qui ne se fait pas. Je suppose que c'est peu de travail pour corriger ce comportement.

Pros

Simplicité d'installation et de configuration.
Les outils mis à disposition pour gérer, surveiller les comptes.

Cons

Rien de particulier. Installation moins aisé de la solution Anywhere.

Pros

Interface graphique intuitive.
Reporting détaillé.

Cons

Pas de personalisation possible des pages d'enrollement MFA

Pros

Simplicité, Société Française, Support Français hyper réactif.

Cons

Rien pour le moment. Tout s'est déroulé correctement.

Pros

Simple à déployer et à utiliser, l'éditeur développe régulièrement des évolutions du produit.

Cons

Sincèrement, je n'en vois pas, j'ai eu des interrogations sur des fonctionnalités qui m'ont été clairement expliqué par le support.