4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About UserLock

UserLock provides Multi-Factor Authentication and Access Management on Active Directory user accounts. Verify the identity of all users and secure access to Windows Logins, RDP, RD Gateway, VPN, IIS, and Cloud Applications. UserLock Single Sign-On extends secure and frictionless access to Microsoft 365 and Cloud Applications using Active Directory credentials. With this platform, organizations can stop uncontrolled and unauthorized access, get compliant, and meet cyber insurance regulations.
UserLock Software - UserLock Console
UserLock Software - Single Sign On
UserLock Software - Multi Factor Authentication
UserLock video
UserLock Software - UserLock Console - thumbnail
UserLock Software - Single Sign On - thumbnail
UserLock Software - Multi Factor Authentication - thumbnail

UserLock pricing

UserLock does not have a free version but does offer a free trial. UserLock paid version starts at USD 2.00/month.

Starting Price:
USD 2.00/month
Free Version:
No
Free trial:
Yes

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UserLock Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.7
5 reviews of 41 View all reviews
Bob
Bob
  • Industry: Education Management
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2019

An Administrators Premire Mangaement Tool!

As a T veteran of over 20 years, I looked everywhere for a tool to regulate logins and nowadays you just can't find one, I was assisted in tailoring the product to my needs, given fair, outstanding pricing and premier support.
Other software providers could learn a thing or two from IS Decisions and their support of USERLOCK.
Today, I can't imagine being able to as effortlessly manage my users access and provide support without USERLOCK.

Pros

In a flash, I can control my users login experience, communicate, find/identify users computers and remote in for support. No more searching DNS for IPs or running web filter reports just to identify my users device. I can give different IT team members just the amount of access they NEED to do the job. Reliable! It's just always there for me I can't imagine working without it now.
Support for me in the USA is no problem, always professional, timely and knowledgeable.

Cons

Honestly trying to think of something to list as a con, any issues I ever had were diligently addressed to my complete satisfaction.

Joe
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

My UserLock Experience

It has been an excellent experience; we have it running in 5 different domains.

Pros

UserLock is very easy to manage. There is generally no periodic maintenance required, you just configure it and let it do it's thing. The support and sales teams have been fantastic when we do engage them which is rarely.

Cons

That it relies on ping to talk to endpoints.

Eli
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

3
Reviewed on 04/02/2019

UserLock Experience

Happy with the overall end to end experience.

Pros

Ease of use
Ability to use SQL server for the backend
Functionality
Good Value for money

Cons

Good for small to medium size businesses, don't know how it would cope at Enterprise level.

Jonathan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/09/2024

UserLock is ideal for sites with local user accounts.

Love the product and the staff are exceptional

Pros

We have been using UserLock for several years to protect servers not connected to an Active Directory. We really enjoy the product. Their sale and after sale support is perfect.

Cons

Don't have any issues with Userlock. The software functions exactly as promised.

Jeremy
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/09/2024

Happy Client

We have been using the prdoduct for a number of year, so obviously happy with the product. I am however always impressed with the great service.

Pros

Have used the product for years and it meets all our requirements.

Cons

I have nere had any issues with the product.

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