MYFUNDBOX Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About MYFUNDBOX

MYFUNDBOX is a payment processing solution that helps businesses handle customer invoices, select preferred payment gateways and create custom pricing plans. It enables professionals to streamline recurring billing and revenue...

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Feature ratings

Value for Money
4.9
Functionality
4.6
Ease of Use
4.7
Customer Support
4.9

Browse MYFUNDBOX Reviews

71 of 71 reviews
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Alfredo
Alfredo
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/03/2023

MYFUNDBOX is the piece of the puzzle I was looking

I live outside of the US, but I primarily attend to customers from the US and Canada, besides Mexico, where I do business. I was looking for a platform that can seamlessly handle different payment sources from other countries, and MYFUNDBOX is precisely the piece I was looking for.

Pros

MYFUNDBOX offers an excellent and comprehensive dashboard, making it easy to handle one-off payments and subscriptions.One of the most significant advantages of MYFUNDBOX I see so far, is the vast array of payment options it offers worldwide, this is one of the reasons I chose this software since I live in Mexico, but I also want to attend customers in the rest of North America and maybe other countries as well. Additionally, the analytics feature seems very robust and this for sure would provide valuable insights into business performance, helping me make informed decisions to optimize my revenue streams.As a new onboarded customer, I was particularly impressed with MYFUNDBOX's customer service. They went above and beyond to ensure that my experience was smooth and satisfactory in my onboarding call. Another thing I really like is finding an extensive catalogue of video tutorials within the platform. It covers every detail of the setup and proper use of the platform. This feature is incredibly helpful for new users who want to get up and running quickly.Overall, MYFUNDBOX is an excellent payment platform for my solo-business, and looks like a good fit for any size of business. With its easy-to-use dashboard, extensive payment options, powerful analytics, excellent customer service, and comprehensive video tutorials, MYFUNDBOX is an outstanding solution for managing payments and subscriptions.

Cons

I haven´t found any particular cons so far.

Tasnádi
Tasnádi
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/08/2022

Don't think twice if you are looking for an subscription payment solution!

Pros

First of all, I'd like to point out that subscription plans can be set up incredibly quickly.
You get a link to the subscription plan you create, which you can share with any of your customers immediately.
In addition, this subscription plan can be embedded in your own website, which is very advantageous, because the customer does not leave your website during the purchase process.

On top of that, the customer service is fantastically fast. Which is especially useful when you are just starting out.

Cons

It's hard to describe, but nothing has come up so far that has affected our positive impression of the product.

Alternatives Considered

ChargeKeep

Reasons for Choosing MYFUNDBOX

slow and incompetent customer service.

Switched From

MoonClerk

Reasons for Switching to MYFUNDBOX

simple and quick to user interface. fast and professional customer service.

Response from MYFUNDBOX

Thank you for your honest feedback.

Replied 16/08/2022
Fang
Fang
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

3
Reviewed on 16/09/2021

Good for EU companies

Pros

Create payment plans for my clients that are easy to follow. Plus, I can set-up automatic payments, which is what they prefer most.

Cons

The UI and onboarding, I think they could be improved.

Response from MYFUNDBOX

Thank you for your honest review

Replied 19/09/2021

Top MYFUNDBOX Alternatives

Corey
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 02/06/2022

MyFundBox is A key tool

Love it!! I was with Zoho Invoice and Subscription and with MyFundBox the system is reliable and ease of use and set up is great!!

Pros

I integrated the payment plans directly into our form system for our clients to get great care without me having to get on the Clients to pay their bill. Now if payment does not process we seek another payment method.

Cons

The system needs a few developing touches or fine tuning. Like the ability to create a credit note so when I’m doing year end I know why I made a change.

Response from MYFUNDBOX

Thank you for your honest feedback.

Replied 05/06/2022
Inez
Inez
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/10/2021

Simple, Felxiable And Excellent Roadmap

I Purchased this because I have Webestarts as my platform builder, and its not the best for payments with what i want to do. MyFundbox is the only one I can use that will give me the flexibility that I want.
I have bought this because of the many difficulties one faces when trying to create a global business and also being in the UK. like that it has Pay links, paypal, mollie, stripe, bank transfer. just everything in one place.
Really looking forward to ordering bumps that they have added on their roadmap. for a solo entrepreneur, this is perfect with all the flexibility that others don't provide
jrgerrett/ i r a g/ iynezroannacil

Pros

1) it has a simple layout, easy to understand, everything that you need (would like it to look more sleek design-wise but its all there)
2) Offers the Iframe feature- this is why i can embed it into Webstarts and create my own layout
3) it has a section done for taxes
4) Roadmap- One click upsell and add to cart

Cons

would like it to look more sleek design-wise but its all there

Response from MYFUNDBOX

Thank you for your honest feedback.

Replied 13/10/2021
Filiberto
Filiberto
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/11/2021

Making online payments the easy way!!

Setup took very limited time compared with my previous experience with payment gateways over WooCommerce, they do exactly what it advertises and the UI is very intuitive. The Dashboards are really helpful and now finally I can see all my payments in one place. And on top of that, their support is just top notch!

Pros

With MYFUNDBOX making partial payments with Stripe is a breeze! I've tried a few weeks ago to enabled them but was a daunting task for my knowledge. Then MYFUNDBOX came to the rescue. We love that there are not fees involved and is so easy to use. Now I am planning to only use this for my online payments outside of WooCommerce. I also love all the automation that I can enable thanks to the webhooks!

Cons

The only downside is that they don't support Paypal subscription for now! They already committed to release the functionality by Q1 2022, once that has been released my wishlist will be complete! Also, I would love to see a direct integration with Integrately

Alternatives Considered

Chargebee

Reasons for Switching to MYFUNDBOX

They were kind enough to respond all of my queries, and I was sold after that!

Response from MYFUNDBOX

Thank you for your honest review. we ensure MYFUNDBOX Subscription is made simple and easy to use for all. we will continue to strive and ensure optimized UX experience for our customers.

Replied 01/12/2021
Kolarele
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/11/2022

A great payment processor

The product was exactly what I was looking for when I needed a payment option for my coaching business. It helped me move from constantly creating and sending invoices, to just referring people to one link for payment.And the customer service is excellent. They always tended to go the extra mile if ever I had a query or a problem.

Pros

It was really great to integrate with my website to create the payment options that I need

Cons

Some of the wording doesn't make it intuitive as to what function it refers to ie payments; subscriptions; plans; paylinks - could be clearer to know what each stands for

Response from MYFUNDBOX

Thank you for your valuable feedback.

Replied 29/11/2022
David
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 18/12/2023

Comprehensive payment solution for SaaS startup

Pros

It has a lot of payment and customization options while still staying simple.

Cons

As I will use it for my SaaS startup it is not yet clear for me how to set up a payment wall. I will figure it out hopefully.

Juan
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/04/2023

MYFUNDBOX a partner to grow your business

MYFUNDBOX has achieved that my experience as a user would be very good and highly recommended

Pros

MYFUNDBOX is a great platform that is constantly updated, it has many payment gateways, which makes it a global tool. The customer service is great and they listen to your needs to put them into action.

Cons

MYFUNDBOX is adapting to the needs of each user and they are making the service personalized to each user, so that they do not stop listening and making constant updates to the platform and their great challenge will be to reach agreements with local payment gateways in each country. For example, being able to deposit in the payment of cash subscriptions in the oxxo for Mexico.

Akosua
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/04/2023

Simple Product with Great Support

At first I wasn't sure how to use it. Once I was informed, I come back to it time and again.

Pros

It is easy to use. Set up and its done. Get that link and plaster it where you need it. Great support.

Cons

Nothing that wasn't fixed by a quick call to their excellent support.

Anselmo
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/10/2023

Great payment processor

Pros

The big list of payment methods and the User Interface is easy to use

Cons

Nothing for the moment.Nothing for the moment.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 07/03/2023

Great Product & Onboarding Process

We've been searching for a method to receive periodic payments without paying a premium for our digital marketing firm for some time now. MyFundBox has made it possible for us to put behind our recurring billing difficulties and now we may receive combined revenue stream. As a result, we may provide our clients with increasingly advanced services.

Pros

- Ease to use for recurring payments.- Avoid paying the fee Stripe has for managing subscriptions.

Cons

- No integration with 3rd party CRM's.- The lack of adding upsales to each service.

George
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2023

Easy to use, good customer service

Pros

I recently had an experience with [sensitive content hidden] from Myfundbox and must say I was highly impressed. He was so friendly and helpful in explaining when i was stuck with a problem when i wanted to upgrade one of my customer's plan. Myfundbox is a great choice for those who do not have any technical knowledge because Stripe can get quite technical. The simple menus makes it really simple to use and navigate around the functions. I particularly like the way you can set up your payment page and customize it with your company’s branding.

Cons

Abit slow when every time when logging in. Refund feature still not available.

Response from MYFUNDBOX

Thank you for your valuable response. we strive to improve our services.

Replied 21/02/2023
E.G.Sebastian
E.G.Sebastian
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 18/01/2022

Finally an easy to use billing an subscription service... with excellent support

Love it!

Pros

It focuses exclusively on generating invoices, subscriptions, an any type of payment link that I'd need for my business.

Cons

a) its strengths is somewhat it's weakness as well: it has so many features, that at first it can feel overwhelming; but they have great support and walk you through it.

b) I'm spoiled and in other platforms I had a scheduler built in too; BUT that platform did not have a subscription-link generating feature, so I switched 100% to MyFundBox

Response from MYFUNDBOX

thank you for your honest feedback. we @MYFUNDBOX love our customers and are always there when needed.

Replied 18/01/2022
Manu
Manu
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/10/2021

Just perfect for my Ecommerce websites

Pros

I own and operate several online shops based in Luxembourg (EU).
Traditionally, when my business is well underway, I work with my bank to accept online payments but it takes time to open the file and the bank requires a lot of supporting documents.
When I'm in a hurry or when the business is in its infancy, I work with PayPal or Stripe.
Between the two, until now, I had nothing.
But now that I've discovered MyFundBox, I finally have a tool that is as quick to set up as it is convenient to use on a daily basis.
It is completely adapted to every situation I have encountered so far and I only have one regret: not to have discovered this tool earlier!

Cons

I have not found anything that displeases me.

Response from MYFUNDBOX

thank you for your honest feedback

Replied 20/10/2021
Antti
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2021

Subscription billing made easy

I've been looking for a way to offer subscription billing without having to deal with the headaches of processing payments. In the vast jungle of payment solutions, many charge transaction fees that eat up money. With MYFUNDBOX it is different.

I found MYFUNDBOX and was amazed at how easy it is to use. It's like they're doing all the work for me! The customer service is great, too. They're always available to help me out via chat, even when I ask a question after mid-night.

MYFUNDBOX is a subscription billing SaaS platform that lets your customers pay with their preferred payment method. It has a 0% transaction cost and zero coding. The platform lets you set up your own billing system in minutes. It also offers a wide variety of payment methods, including PayPal, Stripe and Amazon Pay. This is perfect for businesses or any company that needs to offer their customers the ability to pay via different methods.

They have an exciting roadmap with new features. MYFUNDBOX is a great solution for businesses to offer their customers a convenient way to pay. I am confident in this company’s ability to deliver on their promises.

With MYFUNDBOX, you can add your services to plans and set recurring payments to be automatically sent to clients. This means that you don't have to worry about sending invoices or chasing down payment. This is a great service for those who want to focus on their business and not on the tedious tasks of finances.

Pros

What I like about MYFUNDBOX:
- Easy to use.
- 0% transaction cost (excluded payment gateway fees).
- Recurring payments set-up.
- There are many payment gateways to choose from.
- It saves time and money.
- Create payment links you can send.

Cons

What I would like to see improved in MYFUNDBOX:
- UX is a bit small to navigate easily.
- There are different maximum transaction limits on the plans.
- Some country specific VAT applications are missing (will come in the roadmap).
- Multiple brands are not possible (will come in the roadmap).

Response from MYFUNDBOX

Thank you for your honest review.

Replied 23/09/2021
Anjeanette
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 12/06/2022

The convenience MyFundBox brings is truly extraordinary.

Overall, I did enjoy the convenience it brings when doing collections. I was able to connect with some of the support and they are all great. They'll fix whatever issue you have.

Pros

What I like most in using MyFundBox is the auto-debit function for all the recurring subscription. As long as the source of payment is funded, you don't have to worry about clients missing their due dates. You can save time doing payment reminders every single time.

Cons

I use MyFundBox almost everyday and I have encountered some difficulties using it. First, are some of the inconsistencies there is. Like when you look into the details of a specific subscription, the No. of billing cycles is a bit confusing. You'll see correctly the no of months the client will be billed like 1/6 for six months, but the subsequent collection always show 1/1, instead of 2/6, 3/6, 4/6, 5/6. Maybe you guys should fix that.

Response from MYFUNDBOX

Thank you Anjeanette for your honest feedback. we take customer feedback seriously and ensure consistent improvement in quality and service.

Replied 28/06/2022
Ahmed
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/09/2022

Exzellent Service

Pros

The product is very easy to use, and the integration of the product into the work system was carried out without any problems or obstacles.

Cons

There are some developments that may serve the product. I believe that the technicians and officials are working hard to complete these developments.

Response from MYFUNDBOX

Thank you for your feedback.

Replied 09/10/2022
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/07/2022

Say goodbye to chasing bills

Pros

MYFUNDBOX helps me stay focused and organized when it comes to staying on top of my online billing. It's so easy to use and is a great time-saver. In just a few clicks, I can set up and manage my recurring payments. It's also a great time-saver for my clients, and they love it! I use MYFUNDBOX to handle all my recurring payments, and I highly recommend it...and I almost forgot, their customer service is top-notch. Give this tool a try, you won't regret it.

Cons

The user interface should be improved in my opinion

Response from MYFUNDBOX

thank you for your honest feedback.

Replied 12/07/2022
Mohammed Faizan Ahmed
Mohammed Faizan Ahmed
  • Industry: Market Research
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/05/2021

One-stop solution for all your subscription billing needs

The most critical issue I had was the need for subscription billing with a payment processing platform that helped create custom payment links and website integration. Stripe felt quite complicated, and the people at MFB helped me set up everything in the blink of an eye.

Pros

MyFundBox has formed partnerships and has integrated multiple payment processors for the platform. They constantly keep improving and are very open to feedback from customers

Cons

There were a few kinks with the UI when MFB was relatively new, all of that was worked on and overhauled incredibly in the past few months

Response from MYFUNDBOX

Thank you for your Honest feedback!

Replied 31/05/2021
Lam
Lam
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 05/12/2021

MYFUNDBOX is a great tool

Pros

I have been using MYFUNDBOX for the past few months and it's been a great experience. My job was very data-driven and tedious, so I was constantly looking for ways to automate & simplify my tasks. With this tool, all that has changed as I now have a simple solution to quickly generate leads with. Thank you!

Cons

Every time you click on a page, the loading speed should be faster

Response from MYFUNDBOX

Thank you for your honest feedback. At MYFUNDBOX we are working on ensuring that the response time is optimized globally.

Replied 07/12/2021
Cristina
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2022

Best purchase for 2022 - Creating tailor made offers and checkout pages is not an issue anymore

The most important: super easy to use, you start working with it since day 1

Pros

I didn't know I was needing the MyFundBox solution until I found it. It looked simple and promising and I decided to give it a try. I am not very tech oriented but honestly, it is so simple, clean and easy to use that I started operating with it right away. It is now so amazingly easy to create custom payment links for my customers according to their needs and the different packages I tailor for them. Same thing with my subscriptions. It connects to all the paying options I was looking for and… even more. It has Spanish language automatic translation (and a huge list of other languages too). And it also automatically creates invoices from my records. The road map looks promising and customer services (chat) is amazing and quick and so helpful. I recommend it.

Cons

It could be a bit cheaper, but anyway, it is well worth the price!

Response from MYFUNDBOX

Thank you for your honest feedback. we work a lot with usability to make it simple and easy to work with

Replied 10/10/2022
Syed
Syed
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/10/2019

Orphan Management

Pros

1. Compare to other tools manage the orphan is too easy.
2. They build the strong communication between orphan and sponsor

Cons

I don't find any difficulty in this application.

Ajay
Ajay
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/07/2022

Excellent Solution for Managing Subscription Payments

We are a website management company with both monthly and annual contracts. We currently handle about 500 contracts and were looking to upgrade our subscription management operations (ie. Google Sheets). MyFundBox looks to be an excellent solution.

Pros

It was easy to set up and integrate the payment gateways. It helps us with contract management, split invoices, follow-ups, plan updates, etc. Generating invoices and reports are a bonus. Importantly, it integrates with our primary payment processors - Stripe, Paypal, and Instamojo. They have excellent documentation and explainer videos to get an idea of all the possibilities.

Cons

Areas for improvement would be the slightly dated UI. However, their roadmap looks exciting and we're glad to be along for the journey.

Response from MYFUNDBOX

Thank you for your valuable feedback

Replied 05/08/2022
Marian
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2021

Super Helpful Support

I am looking forward to using this software now, but I am also excited by their roadmap and growing with them.

Pros

Easy to set up, good documentation, responsive support

Cons

There was some issue with the documentation of paypal because paypal changed their interface, but MFB fixed their docs to adaopt

Response from MYFUNDBOX

Thank you for your honest feedback. we at MYFUNDBOX would like to ensure that our customers succeed to make us successful

Replied 24/11/2021
71 reviews