Zoiper Reviews

Pros

So Zoiper is the first company that comes to my mind when I hear softphone. The sound quality is good, never had any kind of problems using the soft.

Cons

Although it is comparably cheaper, the price mechanism is not clear in case of many users, the tariffs could have been more flxeible.

Pros

Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down.

Cons

All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager )

Alternatives Considered

Reasons for Choosing Zoiper

Reasons for Switching to Zoiper

Pros

definitely not the setup. The functions are okay.

Cons

To set it up you need different data like your sip information. But then there is not a single instruction that you can follow if it doesn't work. You will also get zero support from zoiper.

Pros

The Zoiper perfectly completes its main function, which is to be able to make calls from your voip account. The program has a very clean and well-designed interface where the user can see the information they need at all times, from the internal number of their account, to the buttons to dial phones and view the history. The sound quality is very good.

Cons

In the free version for Linux, a previous poster appears that encourages you to buy the PRO version. The poster is a bit annoying because there are times when the program is branded. The double panel to select the on-screen keyboard often leads to confusion because users try to dial a number in the current call but realize (late) that they are using the other keyboard and that for that reason the phone did not answer. .

Pros

The best part of Zoiper is I am able to test out call connectivity for endpoint users without using any physical phone ( cumbersome task!). Zoiper has an easy way to test call connectivity and User interface is also quite helpful in understanding.

Cons

They should improve deployment steps as it is not helpful in understanding. We had to take help of DevOps and technical team just for installing it.

Pros

I like that it is an alternative to the usual program that we use to make outgoing calls from the office.

Cons

Sometimes it locks up and leaves calls on hold and you cannot use the computer on which it is installed.

Pros

Zoiper is an excellent tool for people like me working from home, that usually needs to have 2 to 3 lines opens for CS

Cons

Sometimes has a glitch when you first open the app. But you can fix it by closing the app forced or changing your status

Pros

This Zoiper VoIP softphone works really well.
The setup was simple, all the features it comes with are useful.
I appreciate the "Audio-Video wizard"... it helps out bigtime.

Cons

The Zoiper VoIP softphone DIALPAD is easy to miss.
The 9 little squares do not DISPLAY well.

Pros

Zoiper makes it incredibly simple to incorporate softphone software without the need for any additional VPN or other connections.

Cons

Even while Zoiper aids in the setup of other softphone tools, integrating Zoiper itself is initially difficult. Zoiper could look into this.

Pros

Cost effective, user friendly. Multiple functionality

Cons

Tech support availability, understanding admin access, integration with other SAP portals

Pros

Easy to install and use zoiper and all features are working .call clarity through zoiper is good even for free version and this product is very userfriendly.customer support is also good . since it has mobile application it can be very helpful for employees who are working in the field.

Cons

Some features are disabled in free version

Pros

One of the key features I like about Zoiper it's how seamlessly you can switch from your desk phone to your mobile phone, allowing you to keep your same business number, so you can never miss any important phone call. This app is so reliable that whenever there's an issue I first blame it on my configuration setup or my provider than the app itself.

Cons

Sometimes developers take much-needed time to fix and identify the issue and patch it, even with premium service, this hurts severely the functionality of the app, the good thing is this rarely happens.

Alternatives Considered

Switched From

Pros

This VoIP application has all the options one can think about for a VoIP phone.
It has both Desktop and mobile application available.
You can transfer a call you someone you want without disconnecting a call and can mute the caller too.
It also support mute and call disconnection button of headset.
Using the free version you can't use all feature but entertain every single call you get.
You can also setup a conference call and invite people in your conference.
You can use zoiper Chrome extension to dial right from your browser.

Cons

It is user profile based, so if the user lock his computer with zoiper ON and another user login to the same computer, the new user zoiper doesn't work.
it has Limited number of license usage. If you need to reinstall the OS or upgrade the hardware you need to be careful because you can revoke its license only thrice and after third usage you have to buy new one.

Pros

It is very practical, what I like most is that it has its application for Android which allows you to be always connected to the central IP where you are registered, it has a wide range of codecs supported and great support on the web

Cons

It consumes enough battery of the cellular one and in occasions it usually leaves announcements

Pros

Zoiper has helped our company to be more flexible and able to communicate with customers on daily basis with great performance.

Cons

The only issue for us was when there was a high traffic of calls, we've received reply codes which sometimes made our customer support team unable to respond to calls.

Pros

easy to use, needs just basic configuration to have it running, Zoiper client work in your PC and allows you to run your business everywhere you need. Allows to use private Asterix service if got one.

Cons

not really a downside but a reminder: the client allows for configuration with service providers even an own Asterix server. The rates for calls and LD are a separate service that may need to be contracted in addition.

Pros

This software does exactly what I need it to do, make simple calls. You cannot transfer any calls without paying for the premium version.

Cons

The license is specific to the exact computer. If you change computers, you will have to purchase the premium license again to use the software. Not to mention, getting answers from customer service is like pulling teeth.

Pros

I have used the mac, pc, iphone and ipad version of this software.
It is solid, easy to install, easy to setup.
You can have more than one line setup, it will allow for a good call experience.

Cons

No cons on my end.
Zoiper is a solid company with solid products, their pricing is right and just.

Pros

It is very easy to use. When the call enter you can see the number, the category, you have the possibility to accept or reject it or you can hold it.
So it is like a real phone in your desk.

Cons

The inconvenient I remember is that the only status in which calls do not enter is offline.
In any other status you put, in break or unavailable, calls come in the same.

Pros

Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.

Cons

There have been cases in which i had a one-way audio issue and other cases in which SIP registration would not work out of the box as additional ports needed to be open in the local network.

Pros

Zoiper is one of the basic softphone app that I have use, Zoiper is easy to install and setup. Zoiper user interface is so simple yet 100% working for me. I can easily manage to call the person I wanted to communicate with. We use this software for many years and I just love how it works

Cons

Using this as a free software is not that bad, It is just that many features are only available if you upgrade it pro. Nevertheless, my experience with Zoiper is good

Pros

It is easy to set up having simple interface. The most utilized functions are available with single touch. Works best with all types of PBXes.

Cons

Voice and video quality is average. It has limited functions and the advanced functions that are incorporated are cumbersome to use.

Pros

Each employee has thier own digital phone at thier computer.. Works with Bluetooth headset too talk and listen.. Built-in Caller id.. Save contacts.. Perfect for small offices

Cons

If you don't have internet you don't have a phone... However.. Pretty much that is the same with every phone now.. It's easy to use!

Pros

This soft phone integrates with so many PBX’s and has a mobile app to keep your business and personal phone separate.

Cons

I haven’t found many cons about this application it executed and performs for all of our needs. Simply great

Pros

The software is very useful und has an nice, clean interface, which makes it very easy to use.

Cons

The log-in process is very complicated. You need to enter a lot of numbers and codes and stuff no one understands. Also the connection is quite fragile and the program can get problems with certain internet providers.