Moki Total Control Reviews

Pros

The best features to have with Moki is the overall ease of use. We launched several hundred shared Android devices into our Manufacturing environment within a short amount of time, and it is now a breeze to deploy and support new devices. We have the ability to silently push app updates, and the option to schedule changes during turnarounds, which is key with a 24/7 operation. Also, we used this in conjunction with our MDM provider, which allows us to enroll devices as Shared, giving users the ability to login and get SSO into their apps. With our MDM and Moki combined, we have a complete package for Shared Android devices for shift workers. Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support.

Cons

There are key functions that your average MDM vendors have that Moki does not. I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void. For us, the features we needed from Moki was Remote Support, with full capability to control the device, and the ability to schedule App or Firmware updates during non-business hours. But it could still use more MDM-like features such as more Restriction options, better Role Based Access Controls for IT administrators, and a few more IT Security controls. If you don't need your MDM, and just need a kiosk to an app or browser, then Moki is what you're looking for hands down.

Pros

The most impactful feature is Kiosk mode. We sent these phones out to about $1,500 patients across Massachusetts so they could attend Telehealth meetings. We were able to lock down the phones, add all the apps needed for each particular Community Health Center, and could support the phones using the App Config for Teamviewer. Using the App Config with Tokens and APIs made it so we did no have to touch 1,500 phones, just give them to patients. When they needed support, they just opened the Teamviewer app.

Cons

I cannot find anything that is a "Con" for Moki Total Control.

Alternatives Considered

Cisco Meraki, Jamf Pro and Microsoft Intune

Reasons for Switching to Moki Total Control

Honestly, it was [SENSITIVE CONTENT HIDDEN] in sales. He didn't try to sell me more than I needed like the other vendors, he did everything he could to make sure we could meet the needs of our patients, and I just plain trusted him. People make the difference, and [SENSITIVE CONTENT HIDDEN] certainly did that on the demo side. That attitude continued with [SENSITIVE CONTENT HIDDEN] on the implementation and support side.

Pros

Moki helps me to get more customers to my business. Brings more connection between people and businesses

Cons

Its difficult to understand in the first moment, but they give good explenation on their website.

Pros

This app came preinstalled in many of the Android Tablets I bought. Installing it in new ones is easy. It has very good remote features.

Cons

The only thing I didn't like was that I needed a greater volume of devices to keep a low price. It is very restricted commercially speaking.

Pros

Moki Total Control was very reliable tool and its first deployment was also easy and on multiple projects data management the platform is effective.Providing real time data reports and the security provided for all project data is effective and the data sharing functionalities are excellent.To manipulate the Moki Total Control tools is very simple and through its good and stable performance i was able to save project time.

Cons

Moki Total Control initial stage setting and adjustment of various features was easy but the technical team responsive can be improved.

Pros

I like the user interface how simple and smooth it is. The tool is an easy to deploy tool and is available at a very reasonable price. You can request for a trial if you want to. Besides these, they have a very responsive customer support team which is always up for help.

Cons

Earlier we had some problems wh the product interface but with time and regular updates all the troubles got disappeared.

Pros

* Very simple and fast to provision
* Simple user interface
* Great device health reporting
* Fast and friendly support

Cons

I have no issues with the platform. It does what I need it to do, effectively.

Pros

Moki Total Control was so simple to set up. I was surprised at the ease of use and it’s a feeling of relief and security to be able to see, access, control all of our companies devices from one centralized location! The amount of devices that have “gone missing” has drastically reduced since integrating Moki to our business!

Cons

I have not found anything lacking with Moki and am excited to continue to use them as our business grows.

Pros

The basic use of the platform is simple enough in a computer. It is easy to check all the vitals in one or two views, which is great and the scalability to manage larger networks is made easy. It is at it's best in Android platform. IOS is great too but Apple limits the experience at their end.

Cons

Moki's lack of responsiveness does not support your viewing experience in iPhone and only nearly in an normal size iPad. A responsive UI to check my system status without the need of computer access would be great.

Pros

I used it to manage android devices and It is really awesome. The first thing I liked the most about Moki Total Control is how easy it is to set up and run. It is very easy to configure and gives you access to a variety of options. The dashboard is simple and straightforward to use. The device controls and monitoring options are easy, and the reporting features are helpful in many ways. It is an effective mobile device management solution for businesses. The support team was very helpful, and during the implementation time, they even took the time to walk me through the setup of my account.

Cons

There is nothing to dislike about this tool.

Pros

The best thing about this product is that it gives you full control over the device's remote. You can restrict the activities of the users and also manage app installation. It helps in monitoring devices and helping in updating on regular basis as well.

Cons

There is nothing that i specifically did not like about the product because it was up to the mark what was needed.

Pros

The software is easy to use and is flexible allowing us to set up devices in accordance with client needs as well as being able to manage the estate of devices easily and securely

Cons

It is slow at times and we still have users on Classic and it is labour intensive to move to later iterations of Moki

Pros

The interface and the search engine are powerful and easy to use.

Cons

The remote control does not always work perfectly.

Pros

I have 80+ Devices at multiple sites and I like the fact I can monitor the software and also process updates and maintain them from any web browser. Makes my job easier for sure.

Cons

Sometimes there is a delay on the dashboard when I process a change

Pros

Moki is easy to use and continues to be the most stable MDM software we'd ever worked with.

Cons

I really haven't had any major issues with software.

Pros

Moki is very easy to setup and run. The dashboard are very user friendly. The price is very reasonable.

Cons

Need to improve customer support overall it is very great tool in this price.

Pros

We have 300+ android kiosks devices currently deployed coast-to-coast. Moki's simple UX & consistency have been critical to our ability to support these devices so our doctors/nurses can have a great experience with our software.

Cons

It's a premium product, and it's priced with that in mind.

Pros

My company was looking for a device management tool to manage the android devices of my institute and I found Moki. Moki Total Control is a software that allowed me to control, prevent data loss, track, block, limit and manage mobile devices on the network. I can remotely schedule updates, track location, install, lock unwanted apps, remotely wipe apps, etc. Moki helped my franchises to scale their business and improve the quality of services. Moki Total Control is the ideal tool for my clients and it is also safe and secure. It also allowed them to manage hundreds of devices with ease.

It is super easy to set up and use. Its support system is very helpful. They helped me set up the account within 48 hours.

Cons

I didn't like its UI very much as it is a bit messy. It should be more engaging and easy to navigate things. Otherwise, everything is good.

Pros

I really like that you can process updates from 1 place. I have 80 IPADs and 43 different sites and it was so difficult walk through everything with all of them. It makes it easier to process these things from here.

Cons

Moki sometimes has a long delay when I do updates and I don't see accurate information on my screen.

Pros

Easy to use, comes with kiosk capability out of the box.

Cons

Some help articles need an update, but the support team is knowledgeable and help close any gaps

Pros

The Kiosk mode feature was a game-changer for the project we needed it for.

Cons

Nothing about Moki, Google changed some things in the beginning of the project which impacted features of Moki we would have liked.

Pros

Moki Total Control provides a comprehensive infrastructure that enables us to manage all our company devices with a single management panel.

Cons

Moki Total Control definitely needs to improve the quality of the technical support they offer.

Pros

The customer support team and the account reps.

Cons

UX leaves a bit to be desired, especially when the application requires multiple clicks on some features to proceed.

Pros

- Easy to setup and update devices
- Moki created a custom low data version which made the use of mobile data possible
- Easy to manage inventory

Cons

- Would be nice if devices were searchable by an ICCID or IMEI
- It would be good if the first time success rate of updates was higher (but suspect this is more down to use on mobile data rather than wifi)

Pros

easy enrollment process, feature and facilities to ensure remote control and CMS

Cons

When managing devices or content updates, the device you are connected and managing in Pulse Player to does not display in that window so unable to double check.