Moki Total Control

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Moki Total Control

Moki Total Control is a mobile device management solution, which enables businesses in transportation, automotive, hospitality, education and other industries to control and monitor company-owned iOS and Android devices. Professionals can receive alerts about issues, delete, update or install Google Play applications and configure role-based access permissions. Using Moki Total Control, organizations can gain insights into application versions, network status and customer interactions across digital signage devices, among other metrics. Supervisors can reboot, update, secure, monitor and lock mobile devices according to requirements. Additionally, businesses can create and enforce restriction policies and whitelist/blacklist applications. Moki Total Control's pricing is available on request and support is extended via live chat, FAQs, knowledge base and other online measures.
Moki Total Control Software - Moki Total Control reporting
Moki Total Control Software - Moki Total Control control applications
Moki Total Control Software - Moki Total Control reporting - thumbnail
Moki Total Control Software - Moki Total Control control applications - thumbnail

Moki Total Control pricing

Moki Total Control has a free version and offers a free trial.

Starting Price:
Not provided by vendor
Free Version:
Yes
Free trial:
Yes

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Moki Total Control Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.8
Customer Support
4.9
5 reviews of 28 View all reviews
Ryan
Ryan
  • Industry: Chemicals
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2018

Perfect for Shared Devices in Manufacturing

Our overall experience has been very positive. Moki has recently been more engaged with their customers as they look to expand their services, which is good to see after they went a few years without any new major feature releases. We plan to expand our use of Moki within our Manufacturing environment and look forward to their future updates!

Pros

The best features to have with Moki is the overall ease of use. We launched several hundred shared Android devices into our Manufacturing environment within a short amount of time, and it is now a breeze to deploy and support new devices. We have the ability to silently push app updates, and the option to schedule changes during turnarounds, which is key with a 24/7 operation. Also, we used this in conjunction with our MDM provider, which allows us to enroll devices as Shared, giving users the ability to login and get SSO into their apps. With our MDM and Moki combined, we have a complete package for Shared Android devices for shift workers. Every worker sees the same kiosk, the same apps, and has the same user experience, which makes it much easier for IT to support.

Cons

There are key functions that your average MDM vendors have that Moki does not. I would say that Moki is an enhanced add-on for your average MDM (for Android at least), in that where your MDM might fail to provide the features you need, Moki can fill that void. For us, the features we needed from Moki was Remote Support, with full capability to control the device, and the ability to schedule App or Firmware updates during non-business hours. But it could still use more MDM-like features such as more Restriction options, better Role Based Access Controls for IT administrators, and a few more IT Security controls. If you don't need your MDM, and just need a kiosk to an app or browser, then Moki is what you're looking for hands down.

Response from Moki

Thank you, Ryan, for your continued business and support. We are glad that you find great value in using the service. Also, some of those missing gaps in terms of functionality should be resolved now that Moki fully supports Android Enterprise. You will find more of the traditional MDM features on that platform.

Let us know if you have any questions or if there is anything that we can do to help.

Replied 10/01/2020
Thomas
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/05/2021

Moki Review

We solved for everything with the help of [SENSITIVE CONTENT HIDDEN], our salesperson, and [SENSITIVE CONTENT HIDDEN], our support specialist. If I needed help [SENSITIVE CONTENT HIDDEN] was there in minutes. He would take things to the engineering team. We even found that the App Configuration for TeamViewer broke, and it was T[SENSITIVE CONTENT HIDDEN] team who realized it was a TeamViewer developer issue. I took the findings from [SENSITIVE CONTENT HIDDEN], and TeamViewer created an updated release to fix the problem. All in all, during the pandemic, we looked at all MDM platforms. Only Moki Total Control gave us everything we wanted and needed, was affordable, and by far, the BEST customer support I have experienced in my 20 years in this industry. The other vendors would get an email back to me within a day, or a phone call within 48 hours. I would click on the purple chatbox and [SENSITIVE CONTENT HIDDEN] would be there in a few minutes.

Pros

The most impactful feature is Kiosk mode. We sent these phones out to about $1,500 patients across Massachusetts so they could attend Telehealth meetings. We were able to lock down the phones, add all the apps needed for each particular Community Health Center, and could support the phones using the App Config for Teamviewer. Using the App Config with Tokens and APIs made it so we did no have to touch 1,500 phones, just give them to patients. When they needed support, they just opened the Teamviewer app.

Cons

I cannot find anything that is a "Con" for Moki Total Control.

Alternatives Considered

Cisco Meraki, Jamf Pro and Microsoft Intune

Reasons for Switching to Moki Total Control

Honestly, it was [SENSITIVE CONTENT HIDDEN] in sales. He didn't try to sell me more than I needed like the other vendors, he did everything he could to make sure we could meet the needs of our patients, and I just plain trusted him. People make the difference, and [SENSITIVE CONTENT HIDDEN] certainly did that on the demo side. That attitude continued with [SENSITIVE CONTENT HIDDEN] on the implementation and support side.
Collin
Collin
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

3
Reviewed on 14/10/2021

Moki provides Total Control

Pros

Moki helps me to get more customers to my business. Brings more connection between people and businesses

Cons

Its difficult to understand in the first moment, but they give good explenation on their website.

Verified Reviewer
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/02/2023

Good for the money - Needs volume

I would totally use it if it had options for fewer devices at a time.

Pros

This app came preinstalled in many of the Android Tablets I bought. Installing it in new ones is easy. It has very good remote features.

Cons

The only thing I didn't like was that I needed a greater volume of devices to keep a low price. It is very restricted commercially speaking.

Gianna
Gianna
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/11/2022

The Master Data Management and Analytical Solution.

Moki Total Control is the best big data management and the most protective tool with keeps the user updated and its overall services quality is productive and perfect product for project workflow management.

Pros

Moki Total Control was very reliable tool and its first deployment was also easy and on multiple projects data management the platform is effective.Providing real time data reports and the security provided for all project data is effective and the data sharing functionalities are excellent.To manipulate the Moki Total Control tools is very simple and through its good and stable performance i was able to save project time.

Cons

Moki Total Control initial stage setting and adjustment of various features was easy but the technical team responsive can be improved.

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