User Reviews Overview
About Sage Accounting
Sage Business Cloud Accounting is a cloud-based accounting and invoice management solution for small businesses. It offers core accounting, project accounting, expense management and compliance management within a suite. Sage...
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- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy and Accessible
Not sure - nothing springs to mind as we engage
Pros
Ease of use Not sure - nothing springs to mind as we engage
Cons
Not sure - nothing springs to mind as we engage
Response from Sage
Thank you for your review, Stan. We're pleased that Sage Accounting has been a good choice for your e-learning business. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Machinery
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Good for payroll and HR, not for product manufacturing
For our purposes, it was a one-trick pony, used for payroll only. It was not flexible enough for us to use it for ordering raw materials, manufacturing, and inventory control.
Pros
It was good for payroll processing and employee management.
Cons
It did not work well for tracking inventory.
Response from Sage
Thank you for your review, Marilyn! We're glad to hear that Sage Accounting has been effective for payroll processing and employee management. We understand your concerns about inventory tracking and are continuously working to improve our product's flexibility. Your feedback is valuable, and we appreciate you sharing your experience. Thank you for choosing Sage Accounting!
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Not much good to say
Just okay. Difficult program to work with for a small business. Used it only because CPA at the time had recommended. Since then they have put us on Quick Books Online. Love that platform.
Pros
Not much. Too complicated for our small business.
Cons
Overly complicated. No way to tie bank account into accounting software. We only used the firmware version; we did not use an online version.
Response from Sage
Thank you for your feedback, Damian. We're sorry to hear that Sage Accounting didn't meet your expectations for your small business. We understand the importance of simplicity and seamless integration, and we're continuously working to improve our product. We're glad to hear that QuickBooks Online is working well for you. Your insights are valuable, and we appreciate you sharing your experience. Thank you for your time.
Top Sage Accounting Alternatives
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
SAGE 50 Accounts - NFP
Overall it is very positive. The software is mostly reliable and the support team, if required, are always helpful. The online help guides are very useful too.
Pros
We like that it is intuitive and has a specific accounting module for us as a charity - fund accounting and gift aid functionality.
Cons
We have a problem at every year end (last 5 years) when rolling the balances forward on the restricted funds (new opening balances on Balance Sheet). They are always incorrect, causing our opening balance sheet to be wrong (balances of unrestricted funds and restricted funds) and we have to manually adjust them - something our Auditors are not keen on and we have to get additional checks done in order for our accounts to be signed off. This has been looked at several times but SAGE support, and our data submitted to them for review, but they cannot resolve for us. Very frustrating and a huge admin task for us at year end when we are already busy.
Alternatives Considered
XeroReasons for Switching to Sage Accounting
NFP not as good as Sage 50 - we needed the Gift Aid functionalityResponse from Sage
We appreciate your review, Sharon! We're glad you find Sage 50 Accounts intuitive and useful for fund accounting and gift aid. We acknowledge the year-end balance issue and understand your frustration. Your feedback is invaluable to us, and we are committed to improving our services to better meet your needs.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Long Time User, First Time Reviewer
We have been using this company for over 30 years. We started using a software known as Bedford that eventually changed to AccPac and then now known as Sage.
Pros
Forms have the look needed for a small business to “look” good, larger than we might actually be and the forms can be easily modified to be branded.
Cons
The software does not interface easily with email software, particularly Office 365.
Response from Sage
Thank you for your review, Keith! We're glad to hear that you appreciate the customizable forms in Sage Accounting. We understand your concerns about the interface with email software, particularly Office 365, and we're continuously working to improve. Your long-term loyalty and feedback are invaluable to us.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Import & Export
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Sage Accounting Is Friendly and Easy to Use
I love my incredible experience with Sage Accounting.
Sage Accounting is superb.
Pros
I like the accuracy of Sage Accounting, which makes it a dependable accounting solution.
Sage Accounting is reliable and easy to use.
Cons
I have zero dislikes for Sage Accounting.
Sage Accounting is superior and simple to implement.
Response from Sage
Hello,
Thank you Ahmed for your positive review of Sage Accounting. I'm pleased it's such a good experience for you!
Thank you for choosing Sage Accounting!
- Industry: Plastics
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Ideal for larger business who need unlimited seats
Sage Accounting is much more aimed at large business with handy features such as automation and unlimited users. For a small business like us, it worked out vastly more expensive than other options targeted more for small businesses
Pros
Good amount of features and a well know and trusted "household" name in accounting software
Cons
Expensive and not necessarily the most user friendly
Response from Sage
Thank you, Sj, for your review. We're glad to hear that you appreciate the features and reputation of Sage Accounting. We understand your concerns about the cost and user-friendliness for small businesses. Your feedback is valuable, and we'll consider it for future improvements to better cater to businesses of all sizes.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage Accounting - invaluable
Excellent - couldn't work without it!
Payroll, invoicing, banking, and general intuitive system. Able to assign use to third parties - accountants. Really good system
Pros
Intuitive, easy to use and comprehensive system. Interaction with Banks and HMRC
Cons
Lack of flexibility with multiple companies
Response from Sage
Thank you for your positive feedback, James. We're thrilled to hear that Sage Accounting has been invaluable for your business. It's great to know that you find the system intuitive and comprehensive, especially with payroll, invoicing, and banking. We appreciate your input on the flexibility with multiple companies. If you have any further comments, please let us know.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Use in combination with fundraising data
Easy to use, but lacks quality data capture.
Pros
Easy to navigate between fields and data.
Cons
Lack of use for fundraising data and note taking
Response from Sage
Hi Suzanne,
Thank you for your feedback. We're glad to hear that you find Sage Accounting easy to navigate. We understand your concerns about its use for fundraising data and note-taking, and we appreciate your input on data capture quality.
Bethany McDermott - Customer Marketing Manager at Sage
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Would not recommend
I used this software for several years until I had to hire someone to help keep books.
Pros
This software is designed for anyone that is in the accounting industry.
Cons
The user interface was difficult for users that had no accounting training.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Simple to navigate
Generally easy to use, customer support is always very good.
Pros
Generally a very user friendly programme with excellent customer support.
Cons
No batch invoicing so it is much more time consuming when entering multiple invoices for the same supplier.
Response from Sage
Thank you for sharing your experience, Elizabeth! We're glad you find Sage Accounting user-friendly and are pleased with our customer support. Your input on batch invoicing is invaluable as we strive for improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
I love Sage Software for all my accounting needs.
I am very happy with the software. The reports I generate are next level.
Pros
I have been using the software for 9 years and it becomes second nature to me. It is precise and easy.
Cons
Perhaps the steps I need to take to reverse a check, but it is not that big of an issue.
Response from Sage
Hi Jodie, thank you for your review. We're thrilled you find Sage Accounting ideal for intricate accounting needs and appreciate the feedback on check reversal steps. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Straightforward accounting
You can usually tell when you have a decent piece of software, when you only have tos pend a few minutes to accomplish what you went in to do and then quit. Sage does exactly that for me and my business! The most tedious task that I have to do, is just made so much easier for me, compared to the days in the past when I had to hire an accountant and fill in spreadsheets. IT has more than paid for iteself with savings from having to keep an accountant on the books.
Pros
For someone that has never used accounting software before, I was up and running within 30 minutes and had my first invoice wnging its merry way to teh client to be paid. With very helpful customer service checking in on me in the initial period, I was able to get the rest of the package set up quite easily, including being able to do my VAT returns easily. Great software that does everything that a small business needs!
Cons
To be honest, y grumbles have been few and minor. The big things it does well, but sometimes I just confused by the numbers it displays but that is more often than not finger trouble in displaying sort orders of the date column.
Response from Sage
Thank you for sharing your positive experience with Sage Accounting. We're thrilled to hear it's streamlined your invoicing and VAT returns, making business management easier. Your minor concerns are noted, and we're here to support you through any confusion. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage Accounting Review
Very good. Help line is answered quickly and staff are very helpful
Pros
Easy to use for accounting and payroll. Like the feature of being able to upload purchase ledger invoices on the system to save us keeping paper work
Cons
Sometimes take a while to sort out issues
Response from Sage
Deborah, we're delighted to hear that you find Sage Accounting easy to use for accounting and payroll. We're glad the purchase ledger invoice upload feature is helpful. We acknowledge that issue resolution can take time and appreciate your patience.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Sage Accounting Review
I highly recommend Sage to clients and friends.
Easy to use and great value.
I have a fantastic Account manager and I always get the help needed
Pros
It's easy to set up and train clients to use. Even someone with little technical experience can easily use once set up by a professional
Cons
Mobile app doesn't allow you to process as much as the online version
Response from Sage
We're glad Sage Accounting suits your needs, Nicola. Thank you for your feedback on your Account Manager and your feedback on the mobile app's functionality is noted. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
This program is pricey but easy to use and intuitive
Once I got to know the program I liked it a lot. I had to change to QB because of client requirements on one client and had a hard time making the transition.
Pros
I really like the reporting function and the ability to be intuitive in creating my chart of accounts and general ledger inputting. I like to do things by monthly date and the program allowed me to do that.
Cons
very pricey for our needs. If you are a larger firm it is worth it but we are smaller and was difficult to justify the high cost.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Bad Customer Service
Pros
It has many features. There is quite a bit of set up.
Cons
Large upfront cost to set up. Some functions are hard to use. It is expensive and account manager does not help. We are being charged for a function we do not use but signed up for by mistake. Too bad..you still are required to pay the annual fee.
Response from Sage
Hi Amy, I appreciate your feedback on Sage Accounting. I'm sorry to hear about your experience with the setup cost and account management. Please reach out to our customer support team to address these issues and find a resolution.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Long established accounting software
Pros
I have been using Sage accounting since the 90's It has been developed over the years to cope with the evolving times.
Cons
The latest cloud version has a limited capability compared with the desktop version, which is frustrating at times, but if you are new to using the comparison isn't there.
Response from Sage
We appreciate your longstanding support, Sharon. It's great to hear Sage has evolved with your needs. Thank you for your feedback on the cloud version and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Sage Accounting For Us
Pros
The cloud version of Sage works well for our business. We all have access to the same product which is up to date at all times.
Cons
The difference in price between the packages. We currently have Sage Accounting and were looking for a multi location stock programme. This would be on Line 50 Advanced which is over £150 per month difference in the price.
Response from Sage
We appreciate your feedback, Corinne. It's great to hear that the cloud version of Sage is working well for your team. We understand your concerns about pricing, your insights are crucial for our improvements. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
A User friendly accounting software with comprehensive features
Overall, I praise Sage Accounting for its user-friendly design and comprehensive features
Pros
It offers a wide range of functionalities including invoicing, expense tracking and financial reporting,
Cons
Customization options for reports and invoices can be somewhat limited compared to other accounting software.
Response from Sage
Hi Elvis, thank you for your review of Sage Accounting. I'm pleased you're finding the range of functionality useful and enjoying the user-friendly design. Thanks for your feedback on reporting, it's much appreciated to help us improve.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
SAGE is a lifesaver, even for those of us who don't understand accounting!
Been really good. I have grown in confidence and it has helped me grow in confidence when I am reporting about our finances to the Trustees.
Pros
It's ease of use. I took the training and it showed me how to find and track things allowing me to easily check in on our finances.
Cons
I would like to be able to search using any word, even in the description when I am looking through purchase quick entires etc.
Response from Sage
Thank you for your review! We're thrilled Sage Accounting has been a game-changer for you, Angela. Your suggestion for enhanced search capabilities is noted and I'll feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Good and easy software.
Pros
Very easy to setup and use it. Nice and intuitive UX. A lot of good and useful features "ready at your fingertips"
Cons
Sometimes the loading speed is very very slow.
Alternatives Considered
Accounting SeedResponse from Sage
Thank you for your review, Haba! We're delighted to hear that you find Sage Accounting easy to use with a user-friendly interface. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
LOVE sage accounting
I really like the software. It is user friendly and easy to pick up. More of our clients are using this software and we are using this software more and more and each time its a breeze to use.
Pros
The reports and how easy they are to edit and personalise. We use the software for some audit clients and its very accessible and adaptable. It is good to always have a live, up to date version of our clients records, the online version of Sage tends to be better as you can login from anywhere.
Cons
I prefer the view on Sage 50 desktop of customers and sales and suppliers and purchases. I think it is easier to drill down into transactions, errors, and issues on the desktop version.
Response from Sage
Thank you, Lauren, for your positive review of Sage Accounting! We're glad you find the reports easy to edit and personalize. We appreciate your feedback on the desktop view and I'll pass it on internally.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Market Leadrer Is Still The Best
Love it, so inexpensive for what you get
Pros
Ease of use and great support and ability to give input on development
Cons
Inability to repeat lines of data with F keys
Response from Sage
Thank you, Christopher, for your high rating and kind words! We're delighted that you find Sage Accounting user-friendly and value our support. Your feedback on data entry is noted and appreciated. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Farming
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
An excellent product
Pros
An easy to use system for a novice computer operator
Cons
I've been using sage for 2 years and have no complaints
Response from Sage
Hi Matt, thank you for your review. We're delighted that Sage Accounting has been user-friendly for you. We're here for any future needs or feedback.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
