Arcoro Reviews

Pros

Works well with many different jobs, job locations, and different cost codes. This software works well on both the admin side and the employee side. It is simple enough for employees to use on their own without much explanation.

Cons

The field reports section could use some work. I love the ability to write field notes, but sometimes there are errors or delayed notes. Also, if the employee doesn't "log in" to a field note correctly you cannot go back and find it once deleted from notes overall section. However, this is not a deal breaker for the product.

Pros

Bird Dog is a great software for gathering resumes and candidates that meet the criteria we are looking for. The software is very user friendly and has ease of access to the admin to create other users on that account for the different hiring departments. The postings also fully integrate with our Website Careers page.

Cons

Would love to have the software integrate with our CRM so that once a candidate is hired they can be added seamlessly to our system.

Pros

I do like the ease or simplicity of the software. Arcoro has an easy step by step job posting procedure. The system also has easy report capabilities.

Cons

Arcoro is not able to handle larger industries or companies, the system becomes bogged down with the large amount of information, which makes the system pretty tedious to use when it comes to searching for candidates or performance evaluations.
If you are looking to translate the application or job posting in a different language, you have to do it manually with Google translator and use copy and paste.
Arcoro is not the most mobile friendly when it comes to candidates being able to apply for a job through a mobile device.
Arcoro was not able to mimic our current performance evaluation process completely, so we still have to do much of the process manually.

Pros

Good program for managing company announcements, and personal goals

Cons

Every year when filling out my annual review, I would get automatically logged out, thus losing about an hour of work! I'm sure this is a security feature, but a warning alert would have been very nice. Because these reviews were done annually, I never remembered about the auto logout feature, so just about every year it happened. Very frustrating.

Pros

I liked how easy it was to navigate through the website, view daily/weekly timesheets and process time reports. Our employees who used this system on their mobile devices had nothing but good things to say about the ExakTime app. It's easy to clock in and out, find job address and leave notes in case their time needed to be edited.

Cons

I think from an office-point-of-view, is that we were charged on an annual basis, which didn't really work with us sometimes because we would occasionally have an employee or two who would only work for a few months yet we would not be able to pro-rate our bill. I loved ExakTime but that was a deal-breaker in the end unfortunately. If they had offered a month-by-month payment arrangement then we would have stayed with them. Other than that, ExakTime was great!

Pros

The only thing I liked about this system was that our employees could access it from their phones to log in and the fact that it tracked their timecards and we no longer need to mess with paper time cards.

Cons

My personal experience was that this company needs to make it easier to take notes, add addresses and calls when technicians get called out from their homes on an after-hour call. Our system ( their cloud) would crash and the technicians would get frustrated with the technology. They also need to work on the customer service end of things. I felt that they just wanted the "sell" and after you sign up, you are on your own. Yes, they have videos to watch, but actual help is nice too.

Alternatives Considered

ClockShark

Reasons for Switching to Arcoro

I wish I would've gone with ClockShark in the beginning. It would've saved me the headache of losing all of our information that ExakTime deleted of ours.

Pros

We thought that the software was going to help us on board folks.

Cons

You need to have a dedicated person to run and or take of HR. If you are a smaller company and wear many hats, it is not user friendly. You will not hear from them until after your account renews on automatic renewal. They refuse to let you out of contract; and will put you into collections, regardless that we paid for the software upfront for the entire. Required to pay for software upfront. We do not use the software. and do not recommend,

Alternatives Considered

BambooHR

Reasons for Switching to Arcoro

it felt like the software was going to be easy and very specific. Not the case. Do not recommend, nor will you hear from your reps. Disappointing as we are in the process of fighting to get out of the contract that we were required to sign for a year and have been auto re-enrolled.

Pros

Ease of use, and deployment for all ages and language barriers to get feel and routine of use

Cons

Photos at sign in/out seemed to be little invasive for guys. Also photos weren’t flattering

Pros

Employee tracking and tying clock-in and outs with jobs

Cons

Exaktime works well for our purposes. I'm not certain that I have a complaint with it.

Pros

It's easy to navigate throughout the site and it's well organized. The tools are very useful and user friendly.

Cons

We've had a problem with applicants that apply through Indeed Mobile; their resumes and attachments are not always coming through. If it wasn't a known fact, then some applicants would be overlooked because they "didn't" attach their resume. However, I contact each applicant that has experience for the position they're applying for and ask them to email it to me. Then, once I get their email, I upload it for them. Doing this takes too much time; I've reported it to our account managers and they tell me its a Indeed thing.

Pros

Very efficient service, easy to use, great tool

Cons

Price, it’s is a great service, but expensive

Pros

Easy to track employees on jobs per times.

Cons

Nothing really until my subscription came due and was going to double after paying the same rate for the last 3 years.

Pros

Mobile phone app is useful and works well event hough the tools available are limited

Cons

Editing and adding punches to a timesheet is terrible. Updates don't appear on screen until a long time has passed. The software often screws up punches so they overlap. It defaults to the wrong items all the time forcing more edits. Often displays confusing warnings saying it will discard changes even after updating and recalculating. Recalculated and saved changes do not display for 10-15 minutes making it extremely inefficient to verify edits and add punches.

Pros

When it worked the company saved money by tracking employees attendance.

Cons

Customer Service. No warning when the clocks you purchased are no longer going to be supported.

Pros

It has all functions needed for our business: creating locations, clocking in and out, GPS. recent conversion to a cloud was a good change since it can be accessed from anywhere.

Cons

It's not very intuitive in use, doesn't always identifies locations correctly. It took us a while to figure out how to download timesheets in Excel format, and when I tried emailing the customer support, I got no response.

Pros

It seemed to be a good product when we had the demonstration. Once we started using the product too many bugs needed to be worked out. In fact some could not be fixed.

Cons

i really dislike when the system goes down and we have to contact support because we can not get in and do our jobs. This really disrupts the work day as well as creating more work to fix what was missed during that time.

Pros

We have walked step-by-step with [SENSITIVE CONTENT HIDDEN] setting up and implementing the system. We are impressed with her professionalism and explaining the system. It has been a great experience.

Cons

We would have liked to have had a app that employees could have downloaded to make it easier for them to access the system.

Pros

1. Its an excellent tool to track time
2. Its quick as it saves lots of time
3.As it provides real time data hence there is no possibility of errors and hence its accurate and reliable
4.Its secured, accurate and easy to use features results in no issues with payments.

Cons

1.The use of app draws around 14% of the battery per day
2.To use it one needs to wait until job numbers are set up from office.

Pros

Time Summit is pretty easy to use and it has really helped speed up the payroll process. Each employee clocks in themselves on their iPhone/iPad and I really love the GeoFence option that shows where they clocked in/out. The customer service is AMAZING. I've had to call a few times and the help is always outstanding.

Cons

Setup for the mobile app requires some work on the office end. I wish the setup code didn't change so frequently. I also wish the verification email didn't expire so quickly. I have to constantly resend the verification emails to employees. I'm not a huge fan of the new internet based Time Summit. It doesn't save/update well and I have to click Save a few times and then switch to another employee for it to calculate correctly.

Pros

Easy to use

Cons

The old system was slow running on my computer.

Pros

Sends hours direct to the office for easy input

Cons

I have to type in all of the information addresses every time I get to a new site.This app does not track all of your movements. I might as well just type everything up that I do in a day and send it in.

Pros

I love viewing the reports, and how each paycheck is already set to our pay period. I also like the field notes area, I wish we could save the field notes, and when they are accidently deleted, to be able to retrieve them some how.

Cons

When I am creating a location and need to add a cost code that's not already in the system, it is a pain to have to back out of the location and go in to the cost code page, I wish I could add a cost code on the fly while creating a new job location! I would also like to delete and clean up old cost codes I wont use again, instead of just making them inactive.

Pros

I haven't had any issues and all of the features work without trouble. The ExakTime team was helpful and quick with implementation.

Cons

I don't know of much negative to say. The price is right for what it is and it works well. I suppose it could use a more modern looking UI.

Pros

Ability for front line managers to have access and view candidates that apply.
Built in Social Media sharing capability with one stop show to spread the word that our company is hiring.

Cons

some managers don't have time to filter thru the candidates on a daily basis and requires HR/recruiters to do the heavy lifting in filtering for experienced candidates.