IFS Ultimo Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About IFS Ultimo

IFS Ultimo Enterprise Asset Management software makes the lives of Maintenance, Safety, and Operations professionals easier by minimizing admin time and optimizing insights at the same time. We focus on usability, flexibility,...

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Feature ratings

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3

Browse IFS Ultimo Reviews

118 of 118 reviews
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Mandy
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 21/03/2019

sharing information

Pros

Ease to share information in maintenance department

Cons

visualizing workflow and sharing with management

Ilse
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/01/2024

Review IFS Ultimo

We are very satisfied with the different modules of Ultimo, which we have been using since 2009. Since August 2022 as a Cloud version, previously on premise.
In IFS Ultimo it is possible to organize your own processes as desired. The system can also be easily integrated with other systems. For example, we have integration with our own webshop, our own financial system and ITSM 4me.

Pros

- The good user interface with extensive help file assistance
- The easy adaptability, very flexible. As administrator you can use an extensive backoffice which has improved greatly in recent years
- The good integration options
- The very good helpdesk support
- The variety of modules that can be used. We use facility management, fleet management, inventory and purchasing, item distribution, key management, studio rental and infrastructure management.
- Ability to create your own reports

Cons

- Some nice-to-have user interface features : double click on a grid, color rows in a selection list depending on status
- More roles per user
- Generating QR code for infrastructure is not yet possible

Alternatives Considered

Planon

Reasons for Switching to IFS Ultimo

For the sake of adaptability and desired standard functionalities.
Filip
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/10/2024

Ultimo delivers a complete solution for our hospital especially for facility management.

Good support and good engineers understanding our needs.

Pros

Ultimo is a very complete product for our facility services. We now also start using it for our medical departments.

Cons

Sometimes you win .. sometimes you lose .. when something is not possible in the product. Now we have difficulty in connecting our assetmanagement with Ultimo.

Top IFS Ultimo Alternatives

Simon
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 21/03/2019

Help in maintenance

It help you with registration of your assets and jobs. Also helping your self with reporting tools. You have not to write down the things you do. You just take Ultimo with you and make your work right.

Pros

Registration of maintenance, making lists, export to excel.

Cons

Sometimes respons late and big changes in data

Pascal
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/11/2024

Configuration of improvements

Th way of working with IFS Ultimo was correct. It was easy to plan some moments with an IFS Ultimo consultant to discuss and implement desired improvements to our environment.

Pros

As a Application Administrator I like that Ultimo is very configurable. Not only the way the screens are build, but also on how some fields are filled. The possibilities of Workflows are very extensive.

Cons

One has to be careful not to "overimplement" and stay close to the standard way of working.

Rob
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 05/01/2024

Implementing Ultimo in Hospital

Good organization with a lot of knowledge
perfect implementation partner
Willing to find contractual solutions

Pros

Extensive functionality meeting nearly all requirements
Good organization with a lot of knowledge
perfect implementation partner
Willing to find contractual solutions

Cons

The only remark we had was that during the negotiations an amployee left and the take over wasn't 100% smooth. Which wasn't a real issue by teh way

Pieter
  • Industry: Public Safety
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 09/11/2023

Ultimo for everything

Start slow and then accelerate.
First the small steps then bigger steps.

Pros

Ultimo is very flexible
Ultimo is complete
Ultimo is easy to use

Cons

In the beginning, it is difficult to see the whole picture. Somebody needs to explain this better.

Sven
  • Industry: Building Materials
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 28/02/2024

Using IFS Ultimo.

IFS Ultimo is not just an asset management software package; it is a comprehensive solution that empowers businesses to optimize their asset management practices, reduce costs, and enhance operational efficiency.

Pros

What sets IFS Ultimo apart is its remarkable flexibility. The software is highly customizable, allowing it to be tailored to the specific needs of the business. This adaptability ensures that IFS Ultimo can grow with your business, accommodating new assets and expanding operational requirements seamlessly.

Cons

"While the initial price point of IFS Ultimo might appear high at first glance, it's important to consider this in the context of the comprehensive value and substantial return on investment it offers. The software's robust functionality, including its intuitive interface, and customizable features, provides an all-encompassing solution that addresses a wide array of asset management.
The cost efficiency becomes evident when weighing the long-term benefits such as operational efficiency, downtime reduction, and extended asset life span.

Wouter
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 08/04/2024

Ultimo the solution for maintaining all your assets

Pros

Everything is highly customisable. The email integration works great for connecting different types of services in a very easy way.

Cons

The problem that you can connect a user to only one department. In our organisation users can have different roles and that can cause problems sometimes.

Jorre
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 19/04/2024

very good for daily use

Pros

Ultimo is our main tool for preventive maintenance and job management. Its very easy to use.

Cons

jobplanning is to complex. If something change, you have to rework a great part of the planning

Stefan
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/03/2021

Easy to use

Pros

The software speaks for itself and is really easy to use.
There a lot of functionalities in the software and you can easily expend the functionalities.

Cons

Ultimo is a complete package. The basic software is fairly complete. The basic software meets our expectations.

Alternatives Considered

Dynamics 365

Reasons for Switching to IFS Ultimo

Overview of Ultimo is very clear in comparison with Dynamics 365.
Joel
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
3

3
Reviewed on 29/03/2021

Good asset management software with many possibilities and functionalities

Very complete asset software

Pros

The many possibilities and functionalities are great. This software can do a lot, almost anything is possible to manage assets properly. The possibilities to link to other software systems are also very nice.

Cons

User-friendliness can be improved and the software is complex to implement and set up.

Alternatives Considered

TOPdesk

Reasons for Choosing IFS Ultimo

The old software had too few options and functions

Reasons for Switching to IFS Ultimo

Because of the completeness and functionality
Toby
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 09/11/2023

Review of IFS Ultimo

Pros

Ease of use is very high, also the freedom to customize the Ultimo Environment in the Premium version is a big plus.

Cons

i cannot think of a negative factor to Ultimo that cannot be changed or modified ourself in the UCT.

Jorian
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 03/05/2023

Easy and user-friendly equipment management

It is a real asset for you company or in my case laboratory. Also in terms of maintaining safety critical equipment or aspects.

Pros

Ultimo is very easy to use, they provide you with more than enough trainings in their own academy. You easily can track, control, maintain your equipment or inventory in your company. To make sure you equipment stays up-to-date and when needed you can easily send out maintenance/repair jobs.

Cons

You do need a bit of time and training before you are really able to use all the facets of Ultimo.

Jorich
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 31/03/2021

Why using Ultimo as your companies dashboard ?

My overall experience with Ultimo has become a real adventure for me to understand the system.
After almost 4 years i must say that Ultimo becomes more clear to me.
I still need to learn a lot but i'm very hopefull it will work.

Pros

One of the most interesting features about Ultimo is the possibility to involve more departments and start unsing Ultimo as a dashboard for similar information.
Of course we still have to take a long journey and convince more internal departments.
They need to understand the sense of use and advantages.
This can create more involvement and positive energy between different department levels within your company.

Cons

- Perhaps it's because of the fact that we still use an Ultimo version of 2017 but for example when a job is completed and the report has been attached, the moment you want to change the status of the perticular job means that we need to take some extra steps before the job can be set as completed.
- Maybe a good tip at Ultimo to create an automatic job construction for contracts and let the user know that the contract will become to an end at 3 months before the contract really ends.
In this way we can take control regarding all the contracts.

Kevin
  • Industry: Printing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 16/12/2021

Easy to use and easy to customize

Pros

- easy customization with no need for a dedicated developer
- complete and clear manuals with every screen
- easy to reach helpdesk

Cons

Complicated reporting tool (Crystal Reports) when you are not familiair with it.

Ruud
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/03/2021

Review on Ultimo

Pros

At this moment I use Ultimo for about 20 years and I am still satisfied to work with it because of its user-friendliness, easy way to implement equipment and installations, set up maintenance models and instructions for them and the connections that can be made with other features in Ultimo (f.i. hours and costs registration and charging it to cost centres). Expecially the Ultimo GO+ is essential for the mechanics to have quick respons at notifications or malfunctions.

Cons

It would be fine if showed trends in the dashboard could be transfered to f.i. MS-word or MS-excel to report en discus it with management or other people who do not work with Ultimo or do not have acces to it.

Richard
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 11/07/2019

Ultimo for assat management in infrastructure

Our overall experience is positive. Depending of the need you can deepen the asset tree. You can set up asset management components on each part of the tree. The data and details are good for analyze and adjusting the maintenance planning.

Pros

The possibilities to manage the asset in each aspect of asset management.

Cons

The amount of customization in the software to achieve the customer purpose.

Bart
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2021

number one in asset management

Pros

the best package to gain insight into asset management. a good structure by means of equipment and jobs can be divided into preventive and corrective. etc.

Cons

Ultimo is an extensive package with many options that you can easily use

Sjaan
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/04/2021

Ultimo

Pros

Ultimo is very sootable to administrate all to maintain equipment at all levels. It is also available as a app on an i-pad or telephone for using in the field. That what most users like the most.
Ultimo is perfect to manage. It is very flexibel in adjusting it's configuration. Placing new buttons or new fields on a screen is easy.

Cons

The structure of its database tables is one you have to get used to.

Martine
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

5
Reviewed on 21/03/2019

Ultimo - The FMIS program solution

We can see now how much bookings are made in our meeting rooms, how much lights need to be changed and where we can improve

Pros

The easy to use interface, as soon as you have all the data inserted in the program it's an easy to use customer friendly solution

Cons

A lot of data needs to be inserted before use

Frank
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2021

DF

It is a very good alternative to SAP

Pros

easy to use. People with little computer experience can also use this

Cons

the use of color could be better. The background is a lot of gray-blue. which does not benefit the clarity

Martin
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2019

Ultimo by Royal Fassin

Pros

It is user friendly, easy to show how effective ( on asset base) the performance is .

Cons

Nothing , i found no cons about Ultimomaintenance management

Mieke
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
3
Customer Support
3

4
Reviewed on 21/03/2019

Experiences

Satisfied overall as an FMIS, but a bit behind other FMIS suppliers like Planon, Maximo etc.

Pros

Lot's of functionality and modules in this FMIS and IT and Facility in 1 sytem

Cons

Mobile device apps not developed yet. Needs to be easy for end users and employees to use mobile. also reservations module misses some features now.

paul
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/03/2019

excelent

easy and quick implementation

Pros

easy to use and very good support and simple implemantation

Cons

we only have 3 users so sometimes no aces

118 reviews