User Reviews Overview
About Nexway
For over 20 years, Nexway is a global leader in eCommerce and payment solutions, specializing in digital monetization for medium-sized and large enterprises. From global payment acceptance to subscription handling and tax...
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- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
A Comprehensive Solution for All Your Business Needs
Our overall experience with this solution is very nice and impressive!
Pros
They offer a wide range of products and services, from software to hardware, with competitive prices and excellent customer service. The user interface is intuitive and easy to navigate, making it simple for customers to find what they need. Also, the company provides helpful tutorials and support resources that make it easy for customers to get started quickly.
Cons
The checkout process can be a bit slow at times, which can be frustrating for customers whose in a hurry. Some of the more advanced features may require additional fees or subscriptions.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
I highly recommend Nexway solutions
I met Nexway more than 10y ago and it is amazing how they have evolved during these years, adapting their platform to the new subscription’s needs. I highly recommend their Monetize solution and the Merchant of Record model they offer.
Pros
As a digital commerce stakeholder for years, I have had multiple occasions to work with various eCommerce solutions and providers.Using Nexway monetization technology with the support of their team of eCommerce experts (for payment, subscription performance, taxation, fraud, marketing, enduser support, etc.), they have demonstrated on multiple occasions their ability to overcome the complexity of enabling consistent & high performance online sales experience while easing the pain on the user side.One critical aspect I am considering when selecting an ecommerce Partner is their ability to fit into existing, compound ecosystem, and going the extra mile to reach out the best solution.
Cons
Previously Nexway had no full coverage, for all countries, but now problem solved, Nexway is really global provider.
- Industry: Computer Games
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Monetization made easy
Pros
Nexway monetize is fairly simple to use and pretty straight forward. It doesnt require complex training to be able to utilize its functions.
Cons
Although this software is pretty complex and already offers broad toolset - there is still some room to add additional features like "buy as a gift" or some recommendation feature.
Response from Nexway
Dear Hubert,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone :-)
Cheers!
Cecile from Nexway
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- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
A great solution Reseller Portal solution
With the great support of Nexway, we created with Nexway Monetize our Bitdefender Reseller Portal.
Be built it over the time and continuously implemented new features to improve the capabilities our the user experience.
We are now really satisfied with the solution. After now more than 6 months from the public launch of our program we start seeing encouraging results and we proven that we did the right choice with Nexway Monetize.
Pros
The management via Nexway Center or API offer us various possibilities and it's pretty easy to use.
The constant evolution of the solution is appreciable.
The solution is really stable.
Cons
The Reseller Portal on Nexway Monetize did not offer us a large set of features at the beginning as it was newly created. The good investment in evolutions should be maintain.
Response from Nexway
Dear Emilien,
Thanks very much for your balanced and fair review of Nexway Monetize. I'm glad you felt the Reseller Portal was well done. It's something we've worked hard on and we're pleased our efforts resonated with you.
I also want to thank you for your feedback and criticisms. We've taken your thoughts to heart and we're planning to evolve the product.
Best,
Cecile from Nexway
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Nexway has an excellent customer service
Pros
Best aspect of Nexway is its customer care department. They care about my problems and try to fix as soon as possible.
Cons
Nexway has a great documentation however it is hard to understand for non-technical people.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Review
Customer Care/ Contacts is explicitely great! we always get the answer and the help we need -thanks a lot for that.
Pros
Easy to use, with a little help of our great customer contact (Beata) really easy to cofigure. Like the easyness about coupon codes, products, etc.
Cons
Reporting options are too less, not all details that we would need for our daily business are available. additional reporting prepared on Nexway side.
Response from Nexway
Dear Caroline,
Thank you so much for taking the time to leave us this kind and fair review.
I'm so glad you like Beata's work! We'll pass along the kind words
Best,
Cecile from Nexway
