Cheqroom Reviews

Pros

Cheqroom is easy to use and has a wide array of functionality. It has freed up so much of my time by putting the onus on my staff to share the load of managing our gear by reserving, checking out, and then checking back in what they use.

Cons

The biggest hurdle is that I don't have full website functionality in the app. Would be nice to be able to add items in the app like you can on the website.

Pros

The possibility to visually see the items in the inventory and that makes the preparation of the list very easy

Cons

Just a couple of adjustments on the mobile app: the most important for us would be to give the reservation a name already from the mobile app while preparing the reservation. Now we need to save it and the change the name.

Alternatives Considered

Trello

Reasons for Switching to Cheqroom

Because it’s specifically designed for filmmakers, with an appealing and highly intuitive interface. It’s a software tailored to our industry, meaning everything is calibrated to meet the needs of our work.

Pros

Multi-use sign out and accountability on equipment was the most direct advantage when first implemented. The planning and reserving equipment was also ideal when project planning and evaluating resources working with other leaders to accommodate changing project timelines and requirements. Desktop and App integration was a good feature.

Cons

Found it difficult to get a hang of the check in and check out process. Could potentially be due to our implementation which I'm not sure how involved customer support was. We had in-house support from a engineering lab leader who led the sourcing and implementation.

I found enough barriers in the process that I avoided it if not necessary to the task. I never went out of my way to try to implement it for my workflow rather used it sparingly when I had a specific request.

Pros

The design of the platform and all menu/table presented in the webapp.
Very easy to use also for user with a basic level of IT knowledge.

Cons

The only thing improvable is the export generation of the excel.

Pros

I love how you can setup automation from email to reminders and time alarms so I don't have to waist my time going through and finding who's late.

Cons

For my particular use the calendar is worthless, all I see is [SENSITIVE CONTENT HIDDEN] streaks all across the calendar.

Alternatives Considered

Zapier and FF Inventory

Reasons for Switching to Cheqroom

CheQRoom had the best features that I needed for what I was trying to do. Even in the beginning it couldn't do everything but now many of those features are added in.

Pros

I have been looking for different asset management software and have found that Cheqroom is really good at getting up and going quickly. It is great at finding asset pictures online so uploading isn't necessary.

Cons

The mobile software is buggy and doesn't seem to work exactly like the desktop version. Most of the freelancers seem to get confused with the assets and not always being able to find them. I generally have them use the Desktop version even though it is sometimes less convenient.

Alternatives Considered

Asset Panda

Reasons for Switching to Cheqroom

Cheqroom was much more user-friendly for the end-user and the administrator.

Pros

CheQRoom works great for us. Stable, functional, has all the features and options we need. When we have questions or problems, customer service is extremely good - fast, very knowledgeable, very friendly.

Cons

The usability of the UI is good, not great. Even some experienced users occasionally make operating errors because the right button or feature is not prominent on certain pages or screens.

Pros

Cheqroom is a dynamic app. What I mean is that it updates instantly from anywhere in the world. This means that as long as you are using it correctly, it is reliable for keeping track of your gear.

Cons

There is a small issue where a loaded page will show 10 lines by default, with the option to change that to 50 lines. You need to choose " Show 50 lines" for every page you load (first time only). I'd prefer a system-wide setting to "Show 50 rows" or even "Show all" (though that may be too many to load, I don't know).

Pros

It's extremely helpful for students and professors to be able to see exactly what is currently available or checked out. The checkout and reservation processes are pretty intuitive, and was easy to learn.

Cons

Like any software, it has bugs sometimes. It took a couple of months for us to get a specific fix, but once it's been fixed we've had no issues.

Pros

The interface is very easy to use, the way we can connect to all the student with their accounts is faster and all the general settings is intuitive. Also the way we can upload the items is amazing!

Cons

Can't change the time zone in different workspaces, and that I can't put individual restrictions for a specific item.

Pros

Integration with Active Directory
QR codes and mobile app make it easy for our staff to help customers
Dashboard tells you what you want to know about the status of equipment, reservations, and loans
Ability to create kits is a plus
Automated and customized notifications save a lot of time and work

Cons

There's not much to not like. I do think being able to set up multiple business hours to take care of regular, summer, and break schedules would be nice so that teachers putting in early reservations for the semester would not be restricted by summer hours. Also, we sometimes have issues with duplicate usernames in CHEQROOM as a whole so that some of our users in AD will not update correctly. It's a small number, and we have workarounds.

Pros

The most useful feature is using the software for gear inventory. Master online list of all equipment with serial numbers that you can sort through by different categories is a huge step up from a shared google document.

Cons

My department shooters mostly use the software to reserve equipment. They can predict gear conflicts prior to their shoot dates and sort it out amongst themselves. But the system to convert these reservations to check outs is sketchy. Often times, items will be held up in progress and won't convert properly. Also, because the app experience is so clunky, my shooters just won't convert their reservations. I usually do it for them, but often I miss them and then I can't retroactively check them out and back in again.

Pros

We have 40-50 different pieces of equipment and previously were using the equipment options in Microsoft Outlook; however, this became very sluggish with so much equipment. Cheqroom allows you to store and book out much more equipment and has organized it in a way that is user friendly and easy to see what equipment is available.

Cons

One thing that I do think would be useful to have is the ability to edit previous bookings. My team is notorious for forgetting to check in equipment for sometimes weeks. So if the equipment was only used for a week, on Cheqroom it appears that the equipment is booked out for 2 weeks.

It would also be nice to be able to edit the start of the booking as sometime we forget to check the equipment out until days or weeks later. This would be a nice feature.

Pros

Ability to track the equipment and then go back and look at records is a nice feature. Being able to put all of our equipment in and access it easily is also nice. Multiple equipment check outs has bceom easier too.

Cons

Would like to see customizable due dates- when I check someone out right now, I have to change the due date time every single time. Our stuff is always due at the same time the next day, and having to go in and physically change the time something is due is a pain. Would like to set it for 8:30am no matter what day it's due.

Pros

I like the user-friendly features. It is very straightforward when creating items and profiles. I like the option of creating and deleting fields as well.

Cons

I wish to customize the emails that are sent out to customers. Often time they look like spam and I would like to change the message to suit our use and personnel.

Pros

It has an extremely easy to use workplace. If you would like to track demo requirements, this is the best solution for it. It sends e-mail to the contact person about the check-out/check-in, you can schedule the units easily and it picks up the product image from the web. So you can clearly identify it. The mobile application is also easy to use. With the QR code support, we don't need any special hardware on field.

Cons

Right now, they have no domain customization, so the partners gets Cheqroom's e-mail, instead of my organization (can be good, can be not - depending the business). I need some usage right customization/separation, but overall, I can't tell any cons.
Oh, I can. It doesn't supports Brother label printer. We have one from that brand, and it will be easier if I can print the labels directly. But I can live together with this...

Pros

We were able to have every student who needs to reserve video equipment access Cheqroom. It was extremely easy for everyone to use. Students access Cheqroom on their smartphones. We also have set up an iPad reservation station where students can use Cheqroom near where the video equipment lies, for easy check-out and check-in. I especially like that students must use Cheqroom when they return the equipment.

Cons

I've not had any problems with the software. It is extremely easy to use. We have around 70 students using Cheqroom, and -- so far -- no one has had any problems/issues with the program.

Pros

Obviously, going through and tagging and entering every piece of equipment was going to be a chore. But, using Cheqroom to do so, was simple and easy. We were looking for a simple piece of software that also has enough features to be worth our time and money, and Cheqroom fulfils all our needs.

Cons

There are features that our business could use that are missing from the Cheqroom software such as being able to delete an item and enforcing that users have to scan the barcode in order to check-out an item. However, I understand that there will always be features that would be useful to specific businesses and not all these can be fulfilled. The team at Cheqroom have been very satisfactorily answering any questions or requests I have had regarding the software.

Pros

I Like the feature of the QR code scanning. It completely eliminates the need for paperwork. I can always get through cheqroom quickly versus the time I would spend working on a spreadsheet, otherwise. Plus, it keeps up with everything in realtime so you can not beat the accuracy.

Cons

The mobile software does not always work as well as the desktop version works. It tends to be a little buggy and just randomly closes. Also, it tends to get irritating that the time on the due date always has to be reset.

Pros

Getting my inventory setup was a breeze, and customer support has been super responsive.

Cons

My organization is complex, with different internal locations, mixtures of students, faculty, etc. I would like more granular control over availability, hours and reservations by location.

Alternatives Considered

WebCheckout

Reasons for Switching to Cheqroom

Cost/Ease of use/Fit for our organization

Pros

Ease of use. Very intuitive. Was a breeze to get it setup and runnIng right from the first day. Once all our equipment had been entered into the system we were on our way.

Cons

Templates are difficult to create. Like a frustrating version of excel. It's just a little buggy at times. I think what would really help would be more in depth instructions.

Pros

One of the best things about Cheqroom is their user friendly design. My department has over 40 faculty members of various proficiencies with technology. Cheqroom is an easy to use software that ALL faculty members could use. Setting up an account takes less that 2 minutes and using the software is as intuitive as can be. The fact that we can have unlimited users means our ever growing office is always covered.

Cons

I have not encountered any problems with the software as of yet. The only thing I would recommend is including some of the scanning stickers as part of the package so we can test them out without having to invest MORE money.

Pros

The ability to view all your assets with the touch of a button and pull important info about these items.

Cons

The search function is not great. If I want to search for a Nikon 24mm lens, then I can't simply type in Nikon 24mm. I am forced to type in "Nikon AF-S Nikkor 24 mm" or whatever official name it has.
Most people don't put things like "AF-S" or "Nikkor" in their search. For admin purposes its important for us to name items under their full official name.