TOPdesk vs Help Lightning Comparison

TOPdesk

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses... Learn more

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Help Lightning

Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. The company’s cloud-based solution applies... Learn more

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Images

TOPdesk

Overall rating

4.4
(96 reviews)

Features rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.3
Customer Support
4.5
View all reviews
Help Lightning

Overall rating

5
(10 reviews)

Features rating

Value for Money
4.7
Functionality
5
Ease of Use
4.9
Customer Support
5
View all reviews
TOPdesk
Not provided by vendor
  • Free Version
  • Free Trial
See pricing details
Help Lightning
Not provided by vendor
  • Free Version
  • Free Trial
TOPdesk
  • Cloud-based
  • On-premises
Help Lightning
  • Cloud-based
  • On-premises
TOPdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help Lightning
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat