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TOPdesk vs JIRA Service Management Comparison

TOPdesk

Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses... Learn more

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JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the... Learn more

Target size

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TOPdesk

Overall rating

4.4
(95 reviews)

Features rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.3
Customer Support
4.6
View all reviews
JIRA Service Management

Overall rating

4.5
(693 reviews)

Features rating

Value for Money
4.3
Functionality
4.5
Ease of Use
4.2
Customer Support
4.3
View all reviews
TOPdesk
Not provided by vendor
  • Free Version
  • Free Trial
See pricing details
JIRA Service Management
  • Free Version
  • Free Trial
TOPdesk
  • Cloud-based
  • On-premises
JIRA Service Management
  • Cloud-based
  • On-premises
TOPdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
JIRA Service Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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