SimplyDesk vs DiliGenie Comparison

SimplyDesk

Simplydesk is a software package of 3 modules : Ticketing / helpdesk, to ensure, monitor and record the support we provide to our clients or... Learn more

Target size

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DiliGenie

DiliGenie’s incident management module allows IT teams to efficiently log, track, and resolve incidents from a single platform. With automated ticket... Learn more

Target size

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SimplyDesk

Overall rating

4.5
(4 reviews)

Features rating

Value for Money
4.3
Functionality
4.8
Ease of Use
4.5
Customer Support
4.8
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DiliGenie

Overall rating

5
(2 reviews)

Features rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
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SimplyDesk
Not provided by vendor
  • Free Version
  • Free Trial
DiliGenie
Not provided by vendor
  • Free Version
  • Free Trial
SimplyDesk
  • Cloud-based
  • On-premises
DiliGenie
  • Cloud-based
  • On-premises
SimplyDesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
DiliGenie
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat