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HaloITSM vs Web Help Desk Comparison

HaloITSM

HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all sizes in a variety... Learn more

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Web Help Desk

SolarWinds Web Help Desk is a cloud-based ticketing and asset management solution that gives businesses tools for service management from request to... Learn more

Target size

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HaloITSM

Overall rating

4.7
(36 reviews)

Features rating

Value for Money
4.6
Functionality
4.7
Ease of Use
4.6
Customer Support
4.7
View all reviews
Web Help Desk

Overall rating

4.1
(122 reviews)

Features rating

Value for Money
4.1
Functionality
3.9
Ease of Use
4.1
Customer Support
4.1
View all reviews
HaloITSM
Not provided by vendor
  • Free Version
  • Free Trial
Web Help Desk
  • Free Version
  • Free Trial
HaloITSM
  • Cloud-based
  • On-premises
Web Help Desk
  • Cloud-based
  • On-premises
HaloITSM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Web Help Desk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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