Zendesk Suite vs Initiative CRM Comparison

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online... Learn more

Target size

Images

Initiative CRM

Initiative CRM is a cloud-based software that helps businesses manage their sales, marketing, customer support, and commercial operations from a... Learn more

Target size

Images

Zendesk Suite

Overall rating

4.4
(4,002 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
View all reviews
Initiative CRM

Overall rating

4.9
(20 reviews)

Features rating

Value for Money
4.8
Functionality
4.8
Ease of Use
4.8
Customer Support
4.9
View all reviews
Zendesk Suite
Not provided by vendor
  • Free Version
  • Free Trial
Initiative CRM
Not provided by vendor
  • Free Version
  • Free Trial
Zendesk Suite
  • Cloud-based
  • On-premises
Initiative CRM
  • Cloud-based
  • On-premises
Zendesk Suite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Initiative CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat