Zendesk Suite vs EcholoN Comparison

Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online... Learn more

Target size

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EcholoN

EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, configuration, compliance,... Learn more

Target size

Images

Zendesk Suite

Overall rating

4.4
(4,002 reviews)

Features rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.3
Customer Support
4.3
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EcholoN

Overall rating

4.7
(35 reviews)

Features rating

Value for Money
4.5
Functionality
4.8
Ease of Use
4.2
Customer Support
4.8
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Zendesk Suite
Not provided by vendor
  • Free Version
  • Free Trial
EcholoN
Not provided by vendor
  • Free Version
  • Free Trial
Zendesk Suite
  • Cloud-based
  • On-premises
EcholoN
  • Cloud-based
  • On-premises
Zendesk Suite
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
EcholoN
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat