LiveAgent vs Verint Knowledge Management Comparison

LiveAgent

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application,... Learn more

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Verint Knowledge Management

Verint® Knowledge Management™ is an artificial intelligence (AI)-enabled solution that helps organizations capture and store information about... Learn more

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LiveAgent

Overall rating

4.7
(1,658 reviews)

Features rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.6
Customer Support
4.7
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Verint Knowledge Management

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LiveAgent
Not provided by vendor
  • Free Version
  • Free Trial
Verint Knowledge Management
  • Free Version
  • Free Trial
LiveAgent
  • Cloud-based
  • On-premises
Verint Knowledge Management
  • Cloud-based
  • On-premises
LiveAgent
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Verint Knowledge Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat