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EcholoN vs JIRA Service Management Comparison

EcholoN

EcholoN is a customer service solution that enables businesses to streamline processes related to support tickets, asset, configuration, compliance,... Learn more

Target size

Images

JIRA Service Management

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the... Learn more

Target size

Images

EcholoN

Overall rating

4.7
(35 reviews)

Features rating

Value for Money
4.5
Functionality
4.8
Ease of Use
4.2
Customer Support
4.8
View all reviews
JIRA Service Management

Overall rating

4.5
(690 reviews)

Features rating

Value for Money
4.3
Functionality
4.5
Ease of Use
4.2
Customer Support
4.3
View all reviews
EcholoN
Not provided by vendor
  • Free Version
  • Free Trial
JIRA Service Management
  • Free Version
  • Free Trial
EcholoN
  • Cloud-based
  • On-premises
JIRA Service Management
  • Cloud-based
  • On-premises
EcholoN
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
JIRA Service Management
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

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