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About Fiserv
Fiserv (formerly FirstData) offers a payment procession solution to help businesses manage online payments. The platform comes with various marketing tools that enable merchants to run custom loyalty programs, marketing campaigns, and offers discounts or reward points to improve customer engagement. Additionally, Fiserv offers security and fraud prevention tools for financial institutions.
Fiserv includes a gift card functionality, which assists marketers with launching mobile gift card programs, tracking points balance and issuing store credits. The solution offers a host of features such as digital cards, receipt printing, purchase validation, promotional signages, eCommerce stores, multiple payment modes and more. Additionally, it allows businesses to accept payments via checks, smartphones and ACH systems.
Fiserv enables marketers to gain insight into sales data, market trends and customer spending patterns via analytics to improve customer interactions and run targeted marketing campaigns. Pricing is available on request and support is extended via phone, email and other online measures.
Fiserv pricing
Fiserv does not have a free version. Fiserv paid version starts at USD 69.00.
Starting Price:
USD 69.00
Free Version:
No
Free trial:
No
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Fiserv Reviews
Feature rating
5 reviews of 28
View all reviews
Eve
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
5
Reviewed on 07/11/2018
Payeezy is Easy
Easy to use and will continue to use it.
Pros
It is quick and easy to take payments. I love that it syncs with QuickBooks and Invoice ASAP and I can see who has paid and when. Easy to resend receipts.
Cons
Sometimes the system will lag when talking to other programs.
Ryan
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
4
Reviewed on 30/08/2023
Robust payment processor with a slow customer service response time.
Great on the integration and operation side, slow on the customer service side.
Pros
Robust and easy to navigate, set up and deploy for clients on their eCommerce sites.
Cons
Their response time on customer service issues/questions can drag on and on. We have tickets open with them for months with no answers.
Chad
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 07/02/2024
If I knew then what I know now
Fiserv and clover POS are same company
They are both equally as bad, time-consuming, rude and disparaging
Extraordinary long wait times one company will keep you on hold for an hour. The other company will keep you on hold for an hour and a half.
After four years of using their services
You find out how many better options are out there. My advice is a small business owner just don’t use Clover, or fiserv
Save yourself, a lot of money, processing fees, the four different bills you get every month and use a different company. Believe me, you won’t regret it.
Pros
At the time it was available And I didn’t know any better
Cons
5 1/2 years later and much more business savvy
I would not recommend as a matter of fact I can’t imagine a worse business decision, one of the most costly business decisions I’ve ever made and I have an 85% profit margin
Richard
- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
1
Reviewed on 12/09/2024
Executive Manager
Stay away! This company does not care about you or any business owner. They placed a hold on our account because client decided to pay by wire and refunded their credit card. Fiserve placed a hold on all our client funds. We provided them all the information they asked for now they keep telling us "They" will get back to you. Its been over a month and our clients are complaining why their cards are being charged and filing disputes when there is no dispute. Its awful, this company is not able to handle the amount of business they have. And business owners pay with their reputation. Stay away is all I can say. Stay away.
Pros
When we started with them the salesperson was very nice and painted a pretty picture.
Cons
Holding our money hostage due to their lack of staff or care for their customers.
Dustin
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 09/08/2018
Great Credit Card Payment Solution
This is a great solution to a previous credit card processing option that was being utilized.
Pros
This is extremely easy to use as all it requires is an internet shortcut on the desktop. This makes it really easy for end users as all they have to do is fill in all the customer's information in the blanks and hit submit. It is easy to find previous transactions and keep track of payments. It's easy to print receipts for the customer and payments process very fast.
Cons
When printers mess up it's sometimes a pain to track down a receipt to print it for the customer once the window has been closed. It's also a hassle when a password is forgotten as only an administrator can reset a user's password.
