XM for Strategy & Research

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews
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About XM for Strategy & Research

XM for Strategy & Research is a cloud-based platform designed to help organizations generate sales insights and optimize product prices through analysis of customer experiences in real-time. Key features include feedback collection, concept testing, product prioritization, opportunity assessment and reporting. The solution helps businesses collect feedback via pre-configured surveys, analyze open text responses using Text iQ, and measure customer sentiments through scoring. It comes with a statistical analysis tool Stats iQ, which lets team members forecast sales and identify anomalies through data visualizations. Additionally, employees can use the solution to monitor surveys and receive suggestions regarding a broken question logic, mobile incompatibility, or compliance issues. XM for Strategy & Research offers API-based integration, which lets users connect with various third-party applications such as Tableau, Salesforce, Adobe Analytics, Slack, Zendesk, Facebook Messenger, ServiceNow and more. Mobile applications compatible with iOS and Android. Pricing is available on request and support is provided via phone and documentation.
XM for Strategy & Research Software - XM for Strategy & Research text analysis screenshot
XM for Strategy & Research Software - XM for Strategy & Research ExpertReview modal screenshot
XM for Strategy & Research Software - XM for Strategy & Research customer experience management screenshot
XM for Strategy & Research Software - XM for Strategy & Research sentiment scoring screenshot
XM for Strategy & Research Software - XM for Strategy & Research text analysis screenshot - thumbnail
XM for Strategy & Research Software - XM for Strategy & Research ExpertReview modal screenshot - thumbnail
XM for Strategy & Research Software - XM for Strategy & Research customer experience management screenshot - thumbnail
XM for Strategy & Research Software - XM for Strategy & Research sentiment scoring screenshot - thumbnail

XM for Strategy & Research pricing

XM for Strategy & Research does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to XM for Strategy & Research

XM for Strategy & Research Reviews

Feature rating

Value for Money
4.4
Functionality
4.6
Ease of Use
4.4
Customer Support
4.7
5 reviews of 418 View all reviews
Michael
Michael
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/04/2023

I am well pleased with Qualtrics CoreXM.

We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we are generating analytical metrics from both simple and complex survey data. This allows us to derive valuable insights from our surveys and maximize their potential.

Pros

I truly appreciate the default survey templates provided on Qualtrics XM, which allow us to create highly interactive and effective surveys. In addition, I want to highlight the advanced AI and machine learning features offered by Qualtrics CoreXM that make complex statistical data analysis of our survey results automated and effortless with as little input from our end as possible . The Text iQ function also enables us to efficiently analyze open-text feedback. Furthermore, the intuitive interface of Qualtrics makes it easy to use and minimizes the learning curve for survey creation.

Cons

We utilize Qualtrics CoreXM to gather feedback from our customers and other targeted individuals through surveys. With Qualtrics AI-powered features, we can generate analytical metrics for both simple and complex data. This allows us to derive valuable insights from our surveys and maximize their potential.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 05/08/2024

XM- an ultimate choice for all of your research automation works

Overall it was great and value for money for all R&D activities

Pros

Extremely liner backend language used which makes it a great tool that never breaks down. The advanced AI which helps to bridge between Logical and numerical worlds. It helps a novice or end user to make sense of the effect of the extraneous variable which is been tested under.

Cons

The set up takes a lot of cache memory and hijack the speed of the processor. If you are using a lot of multilayered applications at once, you are prone to face some disruptions for sure.
Another what I feel is the dashboard. It needs to be more advance at least the vertical limit options should be more enriched.

Alternatives Considered

Pendo

Reasons for Choosing XM for Strategy & Research

Cost management and multi country application requirement

Switched From

Jotform

Reasons for Switching to XM for Strategy & Research

The other option was not proving us the required customization
Victoria
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2024

XM- Qualtrics makes research easy

Pros

This program makes it easy to distribute surveys for research. It has many different options in terms of skip logic that allow many possibilities.

Cons

It is a little hard to figure out what the program can do at first.

James
James
  • Industry: Research
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
4

3
Reviewed on 19/06/2021

Easy Collection and Analysis of Survey Data

Qualtrics is amazing to use. However, it made my work somewhat challenging when I used it for a project. We discontinued its use because we were unable to customize it for our mobile devices. It is not very helpful when it comes to rural or offline data collection. I realized the web version of the software also uses cookies, which can make life difficult sometimes.

Pros

Qualtrics has an easy-to-use dashboard. It is relatively easier to find all your current projects or deployed surveys. The data analysis dashboard is also super-easy to use. Qualtrics is one of the few high-quality and efficient survey and data collections I have used. It is great for both qualitative and quantitative questions.

Cons

A major drawback to this amazing software is the difficulty in creating and managing more advanced or complex projects using Qualtrics. I find it more difficult in creating and editing questions and templates in Qualtrics compared to other survey designers and deployment platforms I have used in my work.

Ashley
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 01/10/2024

Collaboration is a strength

Qualities was an adequate tool for research. I used it as a doctoral student through the university. It was not terribly friendly to do, but the collaboration component made feedback simpler.

Pros

Easy to get feedback from friends and colleagues and to collaborate.

Cons

It wasn’t user friendly. I did a lot of clicking around to find how to format the survey.

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