Compulink Healthcare Solutions

Pros

The flexibility and the functionality of the software is excellent. The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.

Cons

It took me a while to get used to the software. It takes time to play with. Customer service has been useful in this regard as well.

Pros

Compulink has been a great addition to our practice. The transition team was exceptional and the training incredible as they helped make the process as smooth as possible and continue to help us learn how to better utilize the software. There is so much flexibility with the software in the set-up to make the program work best for our office--picking the right EHR exam format for different types of office visits, the scheduling capabilities. In addition to one-on-one training, the training videos and the help section on the software make it easy to solve any issues that occur.

Cons

As with any transition, there are glitches but we fully expected these to happen and Compulink helped us fix these issues as quick as possible.

Alternatives Considered

Reasons for Choosing Compulink Healthcare Solutions

Switched From

Reasons for Switching to Compulink Healthcare Solutions

Pros

I like being able to access patient charts from the schedule.

Cons

It is really slow and the data network itself feels ancient.

Pros

I did not enjoy anything in particular about Compulink.

Cons

The program was not user friendly for the optical or medical staff. The training period was incredibly short and after weeks of trying to figure out the program, still found myself confused.

Pros

I really appreciated the Compulink team and how quickly they respond to questions. They are also very willing to help me customize my provider and patient experiences as desired. I own a sports medicine and eating disorder clinic, so they removed weight as a required variable from many of the presets, as well as removing some of the automated patient education when I found it triggering for my patients. They helped me customize my charting environment so that I can complete documentation faster. I am able to use the same EMR for myself (sports/family medicine), my PT, my chiropractor, and will be able to use it for therapist/dietician as well.

Cons

Adding diagnoses sometimes takes a little more effort than I am used to with Epic, but it also gets easier the more you use the system. Throughout my career, I have used Epic, Cerner, and Meditech, with Epic being my clear favorite. As a small private practice, Epic was cost-prohibitive, but I still like Compulink better than Cerner and much more than Meditech.