About OnBase

OnBase is a cloud-based enterprise information platform that helps small to large organizations manage content, processes and cases. With specific solutions for insurance, financial, higher education, government, commercial and healthcare industries, it provides tools to improve the ability to capture, integrate, access, measure and secure electronic and paper content. Features of OnBase include management of enterprise content, file sync and share, business processes, enterprise-level search and application development. Its case management and business process management tools allow users to manage unstructured work and structured repeatable processes; the enterprise search module provides content discovery and output technology to discover content across repositories, SharePoint, email systems, network shares, intranets, extranets, websites, databases, social media and more. Additionally, enterprise file syncing and sharing helps users retain control over information shared outside of the organizations. OnBase comes with mobile applications for Android and iOS and provides a license for the software.
OnBase Software - OnBase in dark mode
OnBase Software - Approval for Ad-hoc task
OnBase Software - Document Viewer
OnBase Software - Send to department
OnBase Software - Workflow
OnBase Software - OnBase in dark mode - thumbnail
OnBase Software - Approval for Ad-hoc task - thumbnail
OnBase Software - Document Viewer - thumbnail
OnBase Software - Send to department - thumbnail
OnBase Software - Workflow - thumbnail

OnBase pricing

OnBase does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to OnBase

OnBase Reviews

Feature rating

Value for Money
4
Functionality
4.3
Ease of Use
4.1
Customer Support
4.1
5 reviews of 77 View all reviews
Stephen
Stephen
  • Industry: Design
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/03/2019

OnBase

My overall experience with OnBase has been excellent. I don't know what I would do without it as far as keeping me organized. I recommend this software to anyone that has countless PDFs they need to keep a record of and have the option of retrieving at any given moment.

Pros

OnBase is excellent for keeping copies of all my client's purchase orders in one place. The layout is user friendly and very simple to use. I mainly use it to keep track of countless numbers of PDFs I have on file. Once imported in to OnBase, I am able to retrieve those files with a simple search. It's been a lifesaver for keeping me organized.

Cons

The only issue I have with OnBase is a minor annoyance. When I am importing documents, I am not able to drag and drop multiple files at a time. If I have 10 files to import, then I have to do 10 separate imports for each. Other than that, I do not have any complaints.

Taylor
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 03/08/2024

OnBase software

OnBase is an efficient program, scanning ans sorting documents to the appropriate provider is swift and ease of use is great

Pros

Great source for managing and sorting incoming faxes, quickly able to find specific documents you are searching for.

Cons

This program is very efficient, i dont have any serious cons to list.

Jamon
  • Industry: Industrial Automation
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 24/11/2024

Dynamic document workflow solution

Pros

Dynamic workflow with endless possibilities to create custom workflows, action queues, and document handling.

Cons

Difficult to export data, and reporting / archiving is not intuitive

Randy
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
3
Ease of Use
1
Customer Support
1

1
Reviewed on 25/07/2018

OnBase has gone downhill

Pros

all in one document and workflow management software, but the pros end there.
OnBase 13 was great, OnBase 17 not so much

Cons

we upgraded from OnBase 13 to OnBase 17 and let me tell you it is a disaster. OnBase 17 is slower substantially in every category. We are using a click once install, now it has to check the server every time you open, word, or excel, outlook or even OnBase itself for a new version, which sounds great, but this can take 30-45 seconds EVERYTIME you want to open a document. Switching from inbox to related items is very slow, 6-10 seconds, which doesn't seem like a lot, but over the course of a day where you do this 70 times, well you do the math for wasted productivity. And then there is the Random errors that constantly come up on a users system that has worked just fine for months, but there is no solution to that either. Hyland support is virtually non existent, their only solutions are run this software utility that they have. Nothing is ever resolved, they just keep "kicking the can down the road", or tell us to update to version 18. sorry after this disaster our next upgrade will be to something else. Our business users are screaming to go back to version 13.

Dedan
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/04/2024

Why OnBase Is The Best

Pros

It handles digital signature well and has some leading workflow management features.

Cons

It has some cool features and has not disappointed us.

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