WorkflowMax Reviews

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews
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User Reviews Overview

About WorkflowMax

Workflow Max is a cloud-based workflow and job management solution designed to serve small to midsize service-based businesses. Along with key project management capabilities, the solution provides quote creation, timesheets, job...

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Feature ratings

Value for Money
4.1
Functionality
3.8
Ease of Use
4
Customer Support
4.0

Browse WorkflowMax Reviews

124 of 124 reviews
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Diego
Diego
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 03/12/2023

A great ally in project management and more

When using it, one feels the order and professionalism with each use. It is friendly to work with.

Pros

Unlike other similar ones, this one is integrated with accounting applications, which allows centralizing the work. It also helps to make productivity reports.

Cons

The cost is high, so its target audience is medium and large companies. And it is fine, since its functionalities respond to its cost.

Thomas
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 26/07/2024

WorkflowMax WAS my favourite system to use

When it was active, WorkflowMax was the absolute gold standard for project management software. It will be sorely missed, as WorkflowMax by Bluerock just doesnt meet the same standard currently.

Pros

Working in finance, it's best feature was the seamless syncing to Xero. It made processing invoices and purchases a breeze. It's timesheet and job management functionality was, for the most part, also fast and simple to understand, which made implementation to less technically savvy staff much easier than it could've been.

Cons

It could sometimes be a bit convoluted, such as having three separate ways to enter timesheets. It was also not actively updated towards the end of it's life, but this was for obvious reasons.

Xiang
  • Industry: Information Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
3

3
Reviewed on 13/08/2024

Not perfect, but good enough

Even it is not perfect, but it is good enough for our IT services and business consultants.

Pros

It is a useful tool to track our part-time employees' jobs, timesheets and to send invoices and purchase order requests

Cons

Its functions only meet 90% of our need.

Top WorkflowMax Alternatives

Eabyn
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 27/06/2022

Ideal for organisations looking for large scale project and financial management

Brings detailed project management workflows while offering portals and features that manage both the financial records and client facing invoices

Pros

Offers the benefits of both handling the financial and project management, this link is valuable for our company to monitor the integral efficiency of our organisation

Cons

A greater app integration list would benefit this platform

Alternatives Considered

HubSpot CRM

Reasons for Choosing WorkflowMax

Wanted to compare platforms which ended up having more appropriate features for our organisation

Switched From

Xero

Reasons for Switching to WorkflowMax

Offered a more tailored approach to our organisation
Uwais
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 22/07/2019

WorkFlowMax review

Reasonably happy with the experiences

Pros

The ability to calculate and manage task time automatically without having people try to manually work out their hours is very helpful.

Cons

Planning for longer than a month is tricky if you only link jobs to projects that have been approved.

Peter
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
5
Customer Support
3

4
Reviewed on 27/07/2024

Very easy to reconcile project costs!

Pros

Our project co-ordinators were able to easy input their project costs into the software. The software is easy to follow. I had minimal issues with confusion with the software.

Cons

Unfortunately the software doesn’t always calculate GST correctly. If costs in the invoice were not subject to GST, the software had problems correctly calculating the GST.

Kayley
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 10/08/2023

Essential addition to Xero for ease of tracking, managing and reporting.

The main benefit is time, I am able to complete many jobs and assist many clients.

Pros

It helps my day flow effortlessly and allows me to be more time efficient. Time tracking and reports are essential as it ensures we as a business provide our clients a reliable service as nothing gets missed.

Cons

There has been a few times were it has crashed but the team always provide updates and correspondence on a fix and its within the hour.

Meghan
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/09/2024

User-Friendly!

I have really enjoyed working with Workflow Max. I never used it before and found it to be very user-friendly.

Pros

It's very easy to use and there is always help if you need it.

Cons

It takes a little bit to get used to all the functions

Richa
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

3
Reviewed on 13/02/2024

Reasonable tool for a small - medium business

It was OK for until we grew over 50 staff, beyond that, it is hard to manage projects, staff and financials

Pros

Ease of use, simple reporting and easy ti manage time sheets

Cons

Limited features and tools available, reporting is not very effective and inclusive

David
David
  • Company size: 2–10 Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 23/01/2015

It does what it says on the tin. Work-Flow-MAX

I am the director of Right Brain Insights, and CFO for a company called T3 Group – T3 Facility Services Pty Ltd. I help SMEs use data to clarify their strategic direction and boost their business performance. In the case of T3 Group, that’s what we’ve been able to do with WorkflowMax.

Eleven months ago, the only thing that could be vaguely understood was total sales to a client. However, in order to understand the cost base and truly drive profit, and link it back to our goals, we needed to be able to break down jobs, and their cost, as well as give the guys one site and the guys in the office something that could allow them to be far more efficient and far more effective at what they needed to do.

We looked at WorkflowMax, GeoOp and Connect2Field. WorkflowMax is just a standout, across these in terms of its reporting, its connection with Xero, and its detail.

We needed to have really good insights over our cash flow going forward. We use WorkflowMax to strip out a pipeline, so we can see cashflow into the future based on job activity. Our target used to be $50,000 a month, it’s now $325,000 minimum and rising. We would not have been able to hit that growth without WorkflowMax.

There used to be a fairly substantial lag in invoicing. It used to be around a 14-day delay from the end of a job to actually invoicing it. That’s come down to basically 24, at most 48 hours. We pretty much invoice as soon as the job’s finished. That’s been a really, really tight process and something that’s really cool when you link WorkflowMax to Xero.

In January our accounts receivable days was roughly 65 and our accounts payable was roughly 40. We’ve now switched that where our accounts receivable, on average, is about 45 days and our payable is about 48. So being able to switch that and stay on top of it has had a really, really powerful impact.

We’re just becoming more organised. So we are doing things far more efficiently. We are, through a system like this, becoming more account

Pros

- Customised reporting & data fields
- Real-time tracking
- Xero connection
- Pricing (so much cheaper than GeoOp & Connect 2 Field at the time we researched)
- Backed by Xero

Cons

- Dashboard design. Could be cleaner, maybe customisable
- Not life or death, but stronger connection on the cost side. i.e. 'spend money' type transactions linking to Xero.

Mohammed Abdul
  • Industry: Government Administration
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 12/12/2023

Work to the Max

Pros

Brilliant software from Xero, makes scheduling and tasks management very easy with this.

Cons

Nothing at the moment as this has been an easy software to use.

Verified Reviewer
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/04/2022

Workflow max review

Great, would recommend

Pros

Ease of use day to day, product updates regularly

Cons

The report Centre can be difficult to access as in building reports

Verified Reviewer
  • Industry: Marketing & Advertising
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 11/08/2014

Great product, such a timesaver

As the director of Threerooms, a graphic design agency in Nottingham, UK - I was watching my company struggle to grow because the admin demands were becoming overwhelming. We used to have job bags and job sheets, keep the record of time spent on paper — thats just seem like a historic way of doing things.

But since we implemented WorkflowMax, it’s been smooth sailing. We use WorkflowMax to manage all of our projects from the start to the finish. The great thing about WorkflowMax is that everything is integrated into one package. I can deal with the quoting part of the process, through to actually managing of the project, managing time, budgets and then move through to purchase orders and invoices -- everything in one system.

Because everything is integrated in one system, I can convert a quote into a live job by just pressing one button. When the job is complete — we can just turn it into an invoice, again just at a click of a button, and then seamlessly pushes the invoice into our accounting software Xero.

The integration with Xero is just brilliant really. Being able to just seamlessly push sales and supplier invoices straight out of workflowmax into xero is excellent. It gives us a great overall solution for the business. Together, WorkflowMax & Xero must have saved us thousands and thousands of pounds.

As a business owner, there is so much to think about — I think WorkflowMax has really given me the ability to hand over some of those responsibilities to my staff. They can use WorkflowMax to manage the project independently without any input from myself. Its given me time to work on the business rather than in the business, which is what every sort of manager really wants.

Mackenzie
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
4

4
Reviewed on 08/10/2018

Functionality & Reporting

Workflow max helps to solve the issue of effective invoicing of time worked on each client. Workflow max has also helped our firm when it comes to GST time - the way workflow max integrates with Xero makes filing GST returns with Inland Revenue very simple, and lets you easily keep track of GST returns and to make sure that all returns have been filed before the due date.

Pros

- Workflowmax has the ability to let the user create and design their own reports, which can come in very handy for workflow planning purposes. Saves staff all trying to navigate through a single spreadsheet!
- This is an effective program to record staff hours, which also allocates your time entries to the jobs you are working on, which helps when it comes time to bill clients.
- The tax alerts on the dashboard are a good way to double check tax returns after they have been assessed by IRD, which is a good reminder to check any returns that have been assessed as different as it raises a red flag and makes you look into it.

Cons

The custom reporting can be a bit hard to navigate around, especially for any newcomers to the system.

Kenneth Jhim
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/05/2020

Now Xero Practice Manager - the de facto project management software for your Xero client

Despite the interface being "crowded", the software is still good at what it does. It helps you manage clients well. If you have an accounting practice, especially in New Zealand, you will realize the benefits that it provides in terms of tax filing for your clients.

Pros

WorkflowMax (now XPM) provides most of the project management's functionality that you need in for your Xero client. From adding the client in Xero, assigning jobs to staff, budgeting hours, etc. It has all your needs.

Cons

The software's interface is a bit crowded. There's a lot going on at each screen. It really takes time to master the software. What I find also confusing is that you can add returns for individuals under the company account where they are owners or shareholders.

Verified Reviewer
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
3

4
Reviewed on 28/02/2018

Integrates perfectly with Xero but oh so Expensive

Pros

Since Xero bought them out they have had a great product that integrates seamlessly with Xero. Reall does do just about everything for your project management and Customer Relationship management.

Cons

The cost of this software on top of a Xero subscription is too much, particularly if you want something as simple as recurring invoicing.

Keith
  • Industry: Machinery
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 31/07/2020

Proven Preformer

Fantastic product for the price. used it to meet all requirements of a quality system. custom reports are great. It kept us on track with schedules.

Pros

Basic needs to schedule task. A basic purchase section allowing areas for notes and visibility. Track job progress at an affordable cost for software. Was great to be able to Port data directly into XERO accounting package.

Cons

Quotes and jobs required a lot of retyping.

Kyle
  • Industry: Mechanical or Industrial Engineering
  • Review Source
Value for Money
0
Functionality
4.5
Ease of Use
4
Customer Support
5

4.5
Reviewed on 22/03/2016

Streamlined job processes

Pros

Workflowmax is a fantastic job mangement program that has saved APT a lot of time in book keeping. The software covers our complete workflow from Quoting and Scoping a Job, Managing the Job and Invoicing. The Stopwatch feature for time keeping adds a level of detail which makes it hard for cutomers to argue - everything is recorded in real time.

WFM allows document storage and collaboration straight to the job, all emails, files and notes can be accessed by anyone working on the job - no searching for lost information.

Cons

There are a few integrations that are available for WFM (eg Xero) which work really well but It would be great if WFM had Zapier integration.

Nathan
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 07/06/2017

Pretty good overall, but just didn't work for my business

Pros

I liked the overall workflow of the software, including the quoting/pricing modules. They were pretty flawless and helped me make sense of a pricing system on the fly. Also, there is the intergration with Xero, which is the platform I use for accounting.

Cons

I wasn't a fan of how WorflowMax's calendar system worked. I also wanted a task system with Kanban style layout, and that just isn't in there..

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Review Source
Value for Money
5
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 10/04/2016

Great for time based billing

We have been using WFM for 3 years now for our training business, it' great for a time based business and does ok for others that are more product based.

Recommend you look and use the leads and quotes portion to get the most out of the system from both a workflow and reporting basis

Pros

Easy to learn
Links to Xero
Ability to configure quotes and templates

Cons

Not the best for retention and variations.

Katrin
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/12/2018

Brilliant project management system

Pros

It's a great piece of project management software, easy to use, seamless workflow, very user friendly, great tutorial videos, works well with Xero!

Cons

Not much to add, it's pretty straightforward system and easy to use. Definitely would suggest taking time to watch the tutorials to get the best of it!

Doug
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 12/06/2017

Excellent features and value and part of the Xero ecosystem

Pros

Great features such as calculation of unbilled revenue, invoicing, accounting integration, notifications.

Cons

Not super customizable, not a true workflow system, no ability to automate steps such as calling APIs instead of having a human do something.

Ruth
Ruth
  • Company size: 11–50 Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
0
Customer Support
0

5
Reviewed on 01/07/2014

It was really easy to get started

My name is Ruth Cole, and I’m the office manager for environmental consultancy Greengage. I’ve been using WorkflowMax for a while now and love it. It was really easy to get started, and there’s no paperwork. One of the great things about Workflowmax is the fact that it’s paperless. This is important to us because as an environmental agency we should practice what we preach.

Now, all our invoices are sent out online, so we can guarantee our clients receive those invoices. Our whole office is streamlined, and admin time has been drastically cut, thanks to WorkflowMax.

Adrian
Adrian
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 29/06/2015

Great time management software

As a sole practitioner Architectural Designer I use WorkflowMax for keeping track of my time over multiple projects. I love the way it integrates with the Xero accounting package enabling me to easily produce invoices based on time spent, and to produce a detailed timesheet to back-up that invoice.
As I use it more and more, I also build a database of information in an easy to access and understand format, that enables me to more accurately estimate the potential time involved when providing fee proposals for new projects.

Andrew
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
3
Customer Support
1

4
Reviewed on 04/03/2019

Poor Service

Average

Pros

Nothing Particularly excites me about this software

Cons

The support is terrible, reports are clunky at times and you need to pay extra to unlock half decent reports

124 reviews