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About OnSolve Platform
OnSolve is a leading critical event management software provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, mass notification and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property.
With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve makes it easy to communicate wherever you may be and through various channels such as call, text, email mobile app notification, social media and more.
Named a Leader in The Forrester Wave: Critical Event Management Platforms, Q4 2023, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy.
OnSolve maintains strict security compliance to ensure the safety of your data through various certifications such as (but not limited to) ISO, SOC, HIPPA, FedRAMP and more.
OnSolve Platform pricing
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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OnSolve Platform Reviews
Feature rating
5 reviews of 6
View all reviews
John
- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
-
Review Source
5
Reviewed on 28/05/2024
Manage Situations Easily and Effectively with OnSolve
100% satisfied user of OnSolve and highly recommend.
Pros
The platform is easy to use and allows for mass notifications using phone/text/and email. Notifications to all three platforms are sent at the same time to speed up message notification. The dashboard allows for message impact to be viewed to ensure messages are reaching the intended target. You can also have different groups to send messages which makes situation management effective. OnSolve is a smart choice for organizations.
Cons
We would like to see a Spanish translation service for messages which is more seamless and effective.
Response from OnSolve
Thank you for your review! We're glad to hear you find OnSolve easy to use and effective for mass notifications. Your feedback on improving the Spanish translation service is valuable, and we're working on enhancements. We appreciate your recommendation and are thrilled to have you as a satisfied user!
Replied 04/06/2024
Andrew
- Industry: Food & Beverages
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
-
Review Source
5
Reviewed on 10/02/2021
Transitioning Emergency Notification Systems
Pros
This software is extremely easy to navigate and user friendly.
Cons
Sometimes the map feature will freeze and I need to refresh the page to get items to show up.
Bryce
- Industry: Food Production
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
-
Review Source
3
Reviewed on 17/02/2021
MIR 3 Review
I had issues sending out alerts with Mir3 and customer service was not very helpful in this process.
Pros
I did not like using this software as it was hard to navigate. Our company switched to Alert Media
Cons
The pricing for this software was higher than usual.
Alternatives Considered
Google AlertsReasons for Choosing OnSolve Platform
more user friendly platform and to cut costsSwitched From
AlertMediaReasons for Switching to OnSolve Platform
at the time was the only available product
Laura
- Industry: Banking
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 16/05/2024
OnSolve - Easy Messaging to keep your team in the know.
Great experience, platform meets the needs of our organization!
Pros
Ease of use in setup, ongoing maintenance of employees/users as well a ability to communicate quickly and through multiple platforms to our employees.
Cons
Can take some time for initial set up to create templates but take the time, makes it much easier in the long run.
Response from OnSolve
Thank you for your review! We're thrilled that you find OnSolve easy to use for setup and ongoing maintenance and that our multi-platform communication capabilities benefit your team. We appreciate your patience with the initial template setup and are glad to know it has been worthwhile for your organization. Your positive experience means a lot to us!
Replied 04/06/2024
Micah
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 16/05/2024
Intuitive UI for Mass Notifications
Overall the experience implementing and utilizing the OnSolve Platform has been positive.
Pros
The user interface for sending alerts is very intuitive. The learning curve for new alert initiators is minimal. The implementation team was extremely helpful and attentive.
Cons
The support does not always directly answer the questions raised in support cases. Requires a lot of back and forth to address questions or minor issues.
Response from OnSolve
Thank you for your review! We're delighted to hear that you find the user interface intuitive and the implementation team helpful and attentive. We apologize for any inconvenience caused by the support process and appreciate your feedback. We're in the process of rolling out more support options to ensure our customers' needs are met more efficiently. Overall, we're glad to know your experience with implementing and using the OnSolve Platform has been positive.
Replied 04/06/2024
