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About Sonder
Support made simple. We make it easy for your people to get the wellbeing and safety support they need, when and how they need it.
Sonder goes beyond standard employee care. Our complete employee care platform offers unified medical advice, safety assistance, and mental health support under one roof.
Our 24/7 platform empowers employees to seek help early and often, boasting a 40% average usage rate (20x the industry standard).
Protect everyone, everywhere:
Remote worker safety: Real-time alerts & self-managed tools keep them informed & supported.
Fast access to specialists: Skip wait times with live chat responses in 15 seconds or less from nurses, psychologists & social workers.
Get ahead of risks:
Mitigate psychosocial risks by identifying & addressing challenges before they escalate.
Intervene earlier so your people recover faster, reducing long-term impacts through quick access to care.
High-quality data:
See what's truly impacting your people & measure the ROI of your well-being programs.
One fixed price, no hidden fees:
Invest in the well-being of your entire workforce without the worry of unexpected invoices.
Sonder pricing
Sonder does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Sonder Reviews
Feature rating
5 reviews of 5
Jo
- Industry: Renewables & Environment
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 30/04/2024
Much more than an EAP
Excellent. Highly recommend the Sonder team and service.
Pros
Sonder provides both a push and a pull service to our Team Members. The alerts are great to keep emerging and topical issues top of mind, and the ease of access for specific support on an individual basis via chat, call and online articles is fantastic.
Cons
While the location services are great, when I was on holiday in the UK from Australia I got all of the local UK alerts (very helpful) but I did miss alerts on things happening at home which made it difficult to know if there were any risks for my family or my colleagues to be aware of.
Ashleigh
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
-
Review Source
5
Reviewed on 15/05/2024
Highly Rated - great support, relevant resources and very user friendly!
Highly rated, suits our workforce age group. Very user friendly and relevant information and notifications.
Pros
Sonder provides health, wellbeing and safety support and relevant resources at the touch of a button. Options to chat or call or provide in person support depending on the needs of our team. Fantastic safety features which are used and appreciated by team members working outside of normal business hours.
Cons
Slight struggle with utilisation rates after initial roll out.
Phil
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 01/05/2024
Practical, tech-enabled support for our team
A strong and mature professional relationship. Sonder have listened and added additional support functionality through data reporting to help us better manage risk. Both Team Members and our executive / board have positive impressions of the value and benefits of the Sonder product and relationship
Pros
Technology lead support that is enabled and backed up by real people with expertise and customer-focused mindset
Cons
The responder network aspect was different to our initial expectations
SAM
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
5
Reviewed on 22/05/2024
SONDER REVIEW
Pros
GREAT CLIENT MANAGEMENT AND SUPPORT (LUCY), GOOD INSIGHTS (MONTHLY STATS), GOOD INITIATIVES TO INCREASE ENGAGEMENT AND AWARENESS OF CERTAIN TOPICS, FLEXIBLE (TAILORED APPROACH), PROVIDE TOOLS/MATERIAL FOR STAFF.
Cons
QUITE RESOURCE INTENSIVE INTERNALLY TO GAIN AND MAINTAIN STAFF ENGAGEMENT
Mystique
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
-
Review Source
4
Reviewed on 28/04/2024
Thank you Sonder
Excellent! It is great to have an external business provider who feels invested in my business.
Pros
Sonder is able to provide support to our internal employees. Ensuring a safe environment that is available to all. This has been instrumental in the productivity of our people leadership team, allowing them a platform of recommendations.
Cons
The infrequency of data coming through.
