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Everbridge Mass Notification
4.3
Overall rating
Reviews
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About Everbridge Mass Notification
Everbridge Mass Notification is a cloud-based solution that helps businesses in education. retail, healthcare, manufacturing and other industries send messages via SMS, voice calls, emails, desktop and as in-app alerts. It enables users to automatically categorize recipients and message content based on location, severity, department and incident type.
Everbridge Mass Notification allows businesses to create message templates and broadcast them across websites, internal communication channels and social media. Administrators can configure role-based permissions, restricting specific users to edit or delete information. Additionally, supervisors can import, organize and maintain a contact database, ensuring quick access to information during emergencies.
Everbridge facilitates integration with several third-party human resources (HR) and business continuity planning (BCP) solutions. Android and iOS mobile applications allow users to monitor situations remotely. Pricing is available on request and support is extended via phone, email, documentation and other online measures.
Everbridge Mass Notification pricing
Everbridge Mass Notification does not have a free version. Everbridge Mass Notification paid version starts at USD 5,000.00/year.
Starting Price:
USD 5,000.00/year
Free Version:
No
Free trial:
No
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Everbridge Mass Notification Reviews
Feature rating
5 reviews of 20
View all reviews
Syed Saqib
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
3
Reviewed on 08/01/2019
A Decent "Collaboration" tool
A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done
Pros
Reachability to people cannot be made easier.
Lets you work with great mobility
Very intuitive user interface.
Cons
Should provide a feature for knowledge base articles or documentation to be stored
Should also provide more flexibility in duration of broadcast
Should improve the navigation
Jon
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
5
Reviewed on 22/05/2024
Everbridge Review
I have used Everbridge Mass Notification with multiple organizations. The ability to get the message out to large groups quickly, especially in emergent situations is absolutely critical.
Pros
The ability to quickly communicate to an entire organization or specific group of people in a quick efficient manner.
Cons
Sometimes the different modules feel disconnected from each other in design and use.
Verified Reviewer
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 13/02/2024
Best notification system
Pros
This software is very easy to use with a lot of powerful features. All messages can be send in mass which is very impressive
Cons
pricing is high compare to other alternatives. Reporting and dashboard reporting can be improved even more
Verified Reviewer
- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 21/09/2022
Crisis Management Tool for Our Teammates - Everbridge Mass Notification
Everbridge is a core foundation to our risk and security program. It allows us to quickly get a hold of our teammates and make them aware of any event that may impact their health or safety. It also allows them to respond to notifications.
Pros
Everbridge is very simple to use but very powerful. It integrates into our HRIS system, removing the burden of adding or removing employees (contacts). It allows us to create groups (manually or automatically).
Cons
Reporting and dashboard reporting needs to be improved in Everbridge. It's also difficult to create rule-based groups.
Alternatives Considered
AlertMedia
Benjamin
- Industry: Public Safety
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
4
Reviewed on 23/02/2022
Polished, effective tool- but pricey
This is a nice looking program with a somewhat intuitive flow when you understand how it works. At first glance it looks confusing, however, after using it once or twice it becomes more apparent on how the flow works. It is very expensive, especially compared to other programs with similar features. The contacts management can be cumbersome. For example, if a contact is part of multiple organizations, (i.e. police officer/EMT) you want them part of different lists, you need a unique "employee identifier" for each entry which is cumbersome when this contact would switch badge numbers for a promotion or something similar. It would be better to be able to list this contact with "skill sets" so you could select everyone with that skillset instead of having to select different contacts from multiple agencies.
Pros
This software is extremely polished and professional looking. It is not very complicated once you get accustomed to the software which does not take very long.
Cons
The cost. This platform is EXTREMELY expensive compared to very similar products. Another platform with VERY similar features is almost half the cost.
