About IRIO

IRIO is a cloud-based mobile marketing solution suitable for businesses of all sizes, and is particularly suited to retail, real estate and agencies. IRIO enables users to send surveys, sweepstakes, promotions, customer service messages and more via text. Customers can enter sweepstakes with a text message, enabling users to engage with and qualify leads. Text messages about promotions provide an opportunity to connect with opted-in customers in real time. Mobile retargeting tools can be used to automatically send incentives to customers who abandon shopping carts. IRIO's mobile information solutions help users to build a database of prospects while providing customers with an information source about products and services. Users can also automate tasks like appointment reminders, surveys and troubleshooting. SMS surveys, donation tools and community alerts are also available. Support is offered via text message and over the phone.
IRIO Software - SMS Marketing
IRIO Software - MultiChannel Conversations
IRIO Software - Performance Analytics
IRIO Software - Dashboard
IRIO Software - Email Marketing
IRIO Software - Marketing Automation
IRIO Software - SMS Marketing - thumbnail
IRIO Software - MultiChannel Conversations - thumbnail
IRIO Software - Performance Analytics - thumbnail
IRIO Software - Dashboard - thumbnail
IRIO Software - Email Marketing - thumbnail
IRIO Software - Marketing Automation - thumbnail

IRIO pricing

IRIO does not have a free version but does offer a free trial. IRIO paid version starts at USD 55.00/month.

Starting Price:
USD 55.00/month
Free Version:
No
Free trial:
Yes

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IRIO Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.6
Customer Support
4.4
5 reviews of 36 View all reviews
Verified Reviewer
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/05/2018

It's extremely simple to use and helps accomplish a major task!

Pros

Simple interface so it's easy to use and train someone on.
Very organized layout.
The support team is great and very helpful!

Cons

There isn't anything in particular that I don't like about the software. It accomplishes my need in a very quick and efficient manner and I'd highly recommend!

Madison
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 06/08/2022

We Love Irio!

Overall, very positive experience and makes life very easy for communicating with residents in bulk and individually

Pros

It is integrated with entrata and creates easy access when communicating with residents

Cons

Sometimes integration is not updated - i.e. current residents, future, etc

Haillee
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
4
Customer Support
3

2
Reviewed on 31/05/2018

I am very pleased with almost every aspect of Irio with the exception of 2 issues

Pros

The ease of use is excellent and residents really appreciate the text message portion for notifications.

Cons

The inability to respond via text to the text-4-info service is inconvenient, has been going on for an excessive amount of time and yet no reduction to the bill has ever been considered. There were months were I could not respond to any new leads losing potential leases.
I have also had about 6 residents over the last few years that would never receive a text when sent and no explanation could be found.

Danielle
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/05/2018

It is amazing, I can send a text to all residents or just a single resident regarding any...

Constant Communication with the resident, allows them to feel involved.

Pros

It has a app that's AMAZING and easy to use! Extremely convenient to get in contact with a resident after hours, i.e.: noise complaints or emergency. With IRIO I notify my residents immediately , on a recurring bases, or on scheduled date of any upcoming events, projects, policy reminders etc. I wouldn't trade It for any other text management platform on the market right now.

Cons

It is a little hard to upload, email address, phone number at same times from Realpage Onesite, so I don't even upload email addresses. I have not found a report that includes phone, and email on same report for residents in Realpage.

Shawna
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 31/05/2018

Very helpful!

easy way to send information and updates to all the residents at one time without worry of leaving anyone out.

Pros

Easy to use and great opportunity to keep everyone informed. The residents like that they are updated and informed of things going on the property.

Cons

So far I have not encountered anything that I do not like. I am still finding new and helpful tools that makes sending texts easier.

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