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About Fusion Operations
Fusion Operations by Autodesk is the SMB manufacturer’s gateway to digitization. It’s a complete, modular solution that gets any production environment ready for the future of manufacturing.
Fusion Operations empowers SMBs with data. By gathering insight on their entire production, Fusion Operations helps them fully understand their environment, optimize their operations and respond to change quickly.
This gives SMBs the confidence to make decisions based on data, negotiate from a position of strength, and fuel business growth.
Fusion Operations pricing
Fusion Operations does not have a free version but does offer a free trial. Fusion Operations paid version starts at USD 2,000.00/year.
Starting Price:
USD 2,000.00/year
Free Version:
No
Free trial:
Yes
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Fusion Operations Reviews
Feature rating
5 reviews of 82
View all reviews
James
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 17/12/2024
Fusion Ops
My overall experience with Fusion operations has been a very positive one, i cant describe enough how well the fusion team have helped us through the years! i have enjoyed working with [sensitive content hidden] and meeting with him on a fortnightly basis to discuss any issues, improvements and suggestions we have.
Pros
while working with Fusion operations i have found the following to be super easy to use and user friendly. The software is a nice and easy software to use all allows all the shop floor to easily log on, insert production, downtime etc. this has also allowed us to incorporate quality check sheets into the products to get full traceability of quality checks all contained on the production order.
Cons
I would say the thing i have liked the least was the lack of communication with updates and often caused us problems in production where it would change something with the process.
Response from Autodesk
Thank you James for providing feedback on Fusion Operations, we are happy to see it is matching your expectations and helping you with your everyday tasks. Regarding the communication of updates, we have been reinforcing our internal processes to ensure that any changes which may have an impact are communicated in advance, either by our Support team or through your dedicated Customer Success Manager. We have also recently rolled out a "Release Notes" page, where all changes, new features and improvements to our product are listed and explained. We hope these actions help improve communication in the future.
Replied 19/12/2024
Josh
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 01/11/2024
Honest Feedback
My customer service rep ( [sensitive content hidden]) is top notch. he listens to everything that I need and tries to get me where I need to be. At times though we cannot get what we need just because the engineering department is not looking to make those specific changes even though the request [sensitive content hidden] is making would benefit all of Fusions customers.
Pros
Inventory utilization is easy to use when entering, but this process can still be improved. it is very easy to enter inventory on the wrong press. The system should be able to scan the product number on the label as a verification to make sure inventory is put in correct product code. This needs to be dummy proof to make it give me 100% confidence in what is scanned into system.
Cons
labels. you have to make production orders just to print labels even when product is in inventory. this makes to where I have to go in and manually remove the production orders so production does not try to either make the product or use the wrong production order when a new order is created.
Also, Fusion is advertised as a manufacturing software, however on all the work instruction demos it has examples of all bakery's making cakes. I would recommend changing to manufacturing so people can see how the system would best suit their needs.
Response from Autodesk
Thank you for your honest feedback. We are pleased to hear that our Customer Service team is meeting your expectations. While all customer feedback is collected, reviewed, and taken into consideration as we grow the capabilities of Fusion Operations, we prioritize the improvements that bring the most benefit to our customers overall. We value your continued input as it helps us to grow and build the best solutions to meet your business needs.
Regarding your suggestion on moving inventory with the use of a label, this is indeed possible with Fusion Operations. Your Customer Success Manager will discuss this further with you in your next meeting.
In our Help Center, we often use simple examples to illustrate the logic being used in Fusion Operations, so that our customers can adapt it to a diverse range of industries with varying production environments. However, you make a great point - we will review your feedback with our team and consider changing our approach in the future.
Thanks
Replied 21/11/2024
Verified Reviewer
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 12/11/2018
User review
save time with reports
understanding of production problems in time
knowledge of real productivity in time
Pros
User friendly
good adaptation to different industrial realities
Cons
Accumulation of unnecessary information.
It is hard work to have to turn of the productions and them close them.
Response from Autodesk
Hello! Thank you for your review! We are very glad that you are experiencing such great benefits! :)
Replied 23/05/2019
Nick
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 22/11/2024
Unmatched in their dedication to their customer's success
Overall, my 3.5 yrs experience with Fusion Operations has been great and I am glad I made the choice when I did. Their customer success team is dedicated to solving your unique needs.
Pros
I love how easy it is to filter and find historical inventory and production data. If you are familiar with filtering tables in excel you will enjoy working in this system. I also really appreciate how easy it is to import and export from excel. The inclusion of production floor worker input is very nice to see in a product at this price point.
Cons
The only thing needed to perfect this product is either a direct addition of full accounting features (it already has great costing and valuation features) or a sister accounting software that was built around perfect integration with the production/inventory side.
Reasons for Switching to Fusion Operations
It has production floor worker input. Easier to use. Better Customer Success support...and I mean MUCH better.
Lester
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 30/10/2024
Fusion for our Future
I think the product is great and the support/service that comes with it is even greater.
Pros
The low overhead and speed with which we could implement and begin capturing data about our production performance, stood out in my experience. The customer success manager we worked with, and that model for support is amazing for us. The live chat support was also amazing.
Cons
There are some features that did not quite align with the needs of our production operations, and we had to do some work arounds. There are still some small limitations in flexibility which we would like improved.
